Florida: They’re Cutting Us Out. Other States Are Next.

As the corporate consolidation of America continues, I received correspondence from a valued reader and donor I’d like to share.

“Hi Chris!

I’m not sure that we have spoken before directly, but I am a monthly supporter of your blog. I just read the post about the Lexitas independent contractor agreement, and it made me wonder if you’ve heard about this new practice they have in some jurisdictions of automatically recording the ENTIRETY of a Zoom meeting for depositions. Obviously, it’s kind of messed up because there are personal conversations that sometimes happen between clients, counsel, and witnesses before and after the deposition officially begins along with plenty of “off-the-record” exchanges such as social security numbers and dates of birth. I figure that’s their legal problem since they’re doing it. (In fairness, the parties do get an alert they have to click through that it is being recorded.)

But from an “independent contractor” perspective, they’ve previously required us to turn over our notes in order to be paid. Many of us simply refused, as it is OUR work product and we carry our own liability insurance policies in case of catastrophic failure.

But now they’ve taken that choice away from ALL stenographers. I’m hearing rumblings that the the plan is to have a nice and clear recording because they’re pissing off stenographers left and right, and now that they have these recordings, they can outsource them to typists and the reporter will lose all control of the final transcript and, perhaps the most annoying, the income.

Have you heard anything of this? Do we have any recourse at all short of refusing to cover their work?

This could be a problem unique to Florida since we have a lot of jobs that don’t order until weeks, months, or years later.

I don’t know if Lexitas reporters in other markets would even care since it isn’t affecting them YET, which has been my unfortunate experience when trying to rally other stenographers to demand change.

Thoughts? Advice? I’ve thought of requesting an NCRA Cope opinion on it, but I am not exactly succinct and unbiased in my presentation.

Appreciate all that you do!”

And, for the record, I responded:

“Hello. I’m not sure we’ve spoken directly either but I deeply appreciate your donations. It is people like you that will put Stenonymous on the map.

I have heard of similar stuff occurring. it’s pretty certain the big boxes are outsourcing. I’ve seen advertisements myself. Though I haven’t been told about any specific agreement. They’re also using influencer culture to fill seats.

I do not know of an easy solution here. The recourse would be social, legal, or political in my view. Socially, we can withhold work as you said. But it’s my view that we can also create a media firestorm that highlights the degradation of quality and the overcharging of consumers, alongside the lawbreaking I write about. This has been the point of most of my work and a part of my publishing strategy. Most of the field plays this more proper, professional role while I attempt to reach wider audiences through this “writing shock jock” routine. I am hopeful that the end result is that the companies start second guessing their choices, because I am almost certain their choices are costing them more than they’re letting on.

Legally, if we could find a statute that they’re violating, someone might have a cause of action against them, and they can sue. Kind of like the Holly Moose case, except this time, hopefully whoever it is would win a la StoryCloud. In my case, I’ve been putting my feelers out for potential claimants on the lawbreaking I found, but I haven’t found anyone willing to take this on.

Politically we can campaign for laws, but big money people who can hire lobbyists usually win that game.

In the end, whatever solution we have is likely going to require a lot of people coming together. We’re dealing with entities that make millions. And we should do this with or without our associations, because I have found that many associations are risk averse to the point of absurdity and to the point where their members’ jobs are now threatened because we spent decades failing to educate the public and explore the science behind what we do.

I have a big ask of you, and if you don’t want me to, it’s fine. But may I publish your email (redacting your personal information)? I believe that if other reporters become aware of the situation in Florida, they might coordinate with someone like Jackie Mentecky to push back.

There may not be easy answers. But I’m willing to work hard to find new ones.”

Jackie Mentecky: Attorneys, You May Be A Victim of Digital Court Reporting

Link to post.

Jackie Mentecky shares error-prone digital court reporter transcript excerpt

Jackie Mentecky shares blank-prone digital court reporter transcript excerpt

I’m pretty sure all this speaks for itself, but I’ll point out that court reporters across the country are doing their part to educate attorneys on the actual status of the field. It’s not just New York, California, Illinois, and Texas. Every state has their leaders and activists, and as more of us stand up and say “this is wrong,” it will become an untenable situation for the organizations that lied to the public about the overall availability of stenographers, such as Veritext, US Legal, and Planet Depos, all of which were represented on the Speech-to-Text Institute board, the vehicle they used to lie to the public and make localized shortages out to be impossible-to-solve national ones. They used a simple trick. Knowing attorneys want stenographers, they told them we were unavailable to get them using digital court reporters.

Leadership of the Speech-to-Text Institute, an organization that took down its website after being sued by Pascal Perez for anticompetitive acts.

If anyone would like to help advertise this post to attorneys, please donate whatever amount you feel comfortable donating at the front page of Stenonymous.com. Be advised that I do not receive your credit card info when you do. You can also PayPal ChristopherDay227@gmail.com, Zelle ChristopherDay227@gmail.com, or Venmo @stenonymous.

StenoKey, Stenographic Education Innovation?

On June 19, I had the privilege of getting to talk with Katiana Walton from StenoKey. I’ve mentioned her program from time to time right alongside things like NCRA’s A to Z, Project Steno, and Open Steno as major positives for this field, but I never had a good grasp of what StenoKey was about. The discussion we had changed all that, and now I get to give readers a synopsis of all the good StenoKey is looking to do for our field and our students.

StenoKey is looking to have a science-based approach to learning. There are many reasons students struggle in stenographic programs, and the way they learn might just be one of them. As it was explained to me, Ms. Walton could’ve opened a traditional school in Florida right now, but because she’s looking to innovate, she must prove to the State of Florida that her method works in order to have a school. That’s where this pilot program comes in.

Centered on Magnum theory, StenoKey utilizes Realtime Coach to grade students instantly. Instead of a traditional model where students learn theory and then move into speed, StenoKey seeks to introduce speed right from the beginning. Students are expected to reach introductory levels of speed in each chapter, as high as 60 to 120 words per minute, before moving on to the next chapter. Briefs relevant to each chapter are also incorporated so that students have an early understanding of the concept of briefing.

Through practice logs, Ms. Walton is able to gauge each student’s level of engagement. This way, students that practice often but have difficulty progressing can receive relevant advice on what to practice to. Students that are not practicing can see in writing that they’re not practicing enough to make meaningful progress. In addition, students have designated times to call in, ask questions about things they’ve encountered during a lesson or take, and receive guidance or support. In the words of Ms. Walton, it “helps build community.”

Similar to our brick-and-mortar institutions, StenoKey seeks to get students to stop looking at the stenotype keys. As early as week two, students are encouraged to stop looking down. The program, by design, acknowledges that five-minute takes may be harder for people who are just starting out. Each chapter has a syllabic 120 WPM test. At chapters 11 to 20, that test is a 2 minute, 140 WPM test. By chapter 41, students are expected to be taking five-minute takes at up to 180 WPM.

The overall goal is not just to reach a working speed of 225, but to have students working towards RMR-like speeds of up to 240 to 260 WPM. Numbers, long the bane of learning reporters, are baked into the program from chapter 12 onward. As it is not yet a school, the program does not offer “academics,” but it does offer one grammar rule every chapter to keep students’ transcription sharp. In addition, it gets into the finer points of realtime writing by explaining conflicts. Magnum theory is conflict free, but the lessons go further by teaching learners about “inconsequential conflicts,” or conflicts that can be spotted and corrected easily during editing on a regular deposition or job.

Asked about superstars in the program, one learner was said to have made it through chapter 12 in six hours. Ms. Walton’s nieces, 12 and 14, also attend the program, and have completed 9 chapters. Part of the success of the program seems attributable to in-depth error analysis. Students are encouraged to identify and analyze their mistakes, either in how they practice or how they write, and fix it. Students are also encouraged to read each other’s notes because sometimes students have an easier time pointing out and learning from others’ mistakes than their own. Asked about the biggest challenge of running such a program, Ms. Walton admitted that not every individual commits to the program. Some just don’t put forward as much effort as they expressed they would during their introduction interview.

StenoKey is looking at helping people with all different learning styles. For visual learners, each chapter has two videos, a professional video and a “Katiana Teaches” video. The videos work together to give students an in-depth understanding of each chapter. Student feedback from each chapter also goes into tweaking the program to be more successful. Not just for students, StenoKey also has had two working reporters join the program in order to improve their realtime writing. In that sense, StenoKey can also be viewed as a Realtime Development Program. “Magnum Steno is not hard to understand. It’s very systematic” says Walton. She explained that writers do not have to change their whole theory to adopt some Magnum and shorten their writing. “Look for what is holding you back in your writing. There are realtime reporters in every theory out there, and with the right mindset, you can be better.”

One might look at such an idea and wonder if there’s a way to get involved. To that end, Ms. Walton says she’s looking into the possibility of bringing on assistants for administering StenoKey and getting more people engaged with it. She may also be seeking a programmer to develop readback tools or materials.

At that point, Katiana had to go and counsel her program’s attendees. Before we hung up, I was able to get that the pilot program is currently $200 a month and always online. Currently, she’s looking at the possibility of having a longer, more valuable subscription model, and weighing options out. Overall, I think that the idea of fully integrating speed and theory is a valuable one. If students are able to hit working speeds faster than in the past, our shortage becomes a bad memory for the next three decades and beyond. I would urge associations and schools to keep an eye on developments here. If the results start coming in that this is a better method, it may be worth putting some money down on the expansion or adoption of this type of educational innovation. From a distance, I’ve read a little about Walton’s Lady Steno Speed Clinic. I’ve seen the testimonials. I know her heart’s in the right place when it comes to this field. I hope we’ll see similar success and glowing reviews for StenoKey!