I’ve been writing this blog to help people look at the issues in our field differently and realize that they, as individuals, can change outcomes. Many of us struggle with fear and anxiety, whether it’s about a boss, a work situation, a life situation, or even the simple act of speaking up for ourselves. This blog is about bringing comfort through knowledge and often points out there’s always a way forward.
Here is a way forward for our future public speakers. Years ago, one of my best friends, NYSCRA President Joshua Edwards, asked me to attend a Toastmasters meeting. Toastmasters is a public speaking club. It helps people overcome their fear of speaking or enhance the skills they already have through practice. Toward the start of a meeting they had “table topics,” improvised scenarios for randomly-chosen guests to speak about. As luck had it, the very first time I attended I was chosen to talk about what I would do to sell clothing irons to people. I stood up, said I would lose my job, and launched deeper into an explanation about how I would sell those irons that only my Facebook friends can see because Facebook does not want me to touch the privacy settings on that one.
At the conclusion of the meeting they asked “will you come back?” My response? “No, I enjoy my debilitating fear of public speaking.” I did come back a time or two and always listened to what Joshua had to say with great interest. He went on to become President of that Toastmasters chapter, participate in at least one regional contest, and sharpen his already-formidable speaking skills.
Now he’s setting up StenoMasters, an online speaking club. A Facebook group and page will be made soon. This will be geared toward stenographers, but it is not going to be exclusively stenographers, so if you have friends or family that want to jump into public speaking with you, have them check it out. There are many amazing options to learn about speaking and presenting. Because StenoMasters is going to be a nonprofit club, I assume it will be the most value for your dollar in public speaking practice, and I am very happy to share it with my audience. When enrollment opens, I hope to be the very first member to sign up.
We have a big messaging issue in steno. As more of us cross the threshold from voiceless to voices for the voiceless, our messaging and entire field will improve. Again, this is a life skill that will help you in all your personal and professional endeavors. I hope you’ll join me in joining StenoMasters.
Chris DeGrazio is one of the newest professionals on our scene and he’s already making a great impact on the field. You might’ve heard Chris interviewing Anna Mar on Confessions of a Stenographer. You might’ve seen the wonderful collage put together for Court Reporting & Captioning Week 2021. No matter where you’ve heard of Chris, I’d love to boost his next creative idea. In celebration of March 8, International Women’s Day, Chris DeGrazio will be working on a collage for court reporter women and their hobbies. So if you’re somebody that wants to be in that spotlight or help put together more content to showcase our profession, here’s your chance, make sure to reach out to him.
While I’m on the topic of highlighting new or upcoming reporter accomplishments, let me just again promote Shaunise Day and her work with Confessions of a Stenographer. I had the privilege of being able to sponsor the episode where Kimberly Xavier was interviewed by Kristine Utley. I had some time yesterday to sit down and listen to the entire interview, and everything Kimberly said resonated deeply with me. She talked about the diversity of our field, the importance of diversity in leadership, the importance of getting involved, and the nonprofit Stenovator Pathway Solutions (Facebook). Getting to hear from her really made me realize that we could be almost two thousand miles apart and still be thinking so many of the same things.
It’s a fascinating time for reporting. When I was a student the common-sense advice was “settle down, don’t rock the boat, don’t stick out too much.” Let me be one to say that did not work. That did not get us to a good place. As Connie Psaros put it, we need more lions, not lambs. So if you’re a working reporter reading my blog and you’ve got a little extra time on your hands, please take the time out to support students and new reporters. These are our upcoming lions, and we cannot let their passions be tamed in the same way that I know some of ours were. Rock that boat, stick out, and keep doing your best to showcase our field! You’re doing an amazing job.
One piece of feedback I get back from time to time is “we can’t stand up to XYZ Corporation. They make 100 million in revenue!” I deeply empathize with this reaction because I’ve felt that before. Back in freelance, that feeling was constant. How could I negotiate with a company that was only offering $3.25? They were a big company with lots of work. I was basically a kid just out of college with my extremely shiny AOS. I didn’t even have a squid hat yet.
But about 3 years ago I started to teach myself very basic computer programming. I began to learn a little bit more about numbers and math. I had always hated math, and the whole experience completely changed that perception. I started to like math. One the first programs I ever wrote was a simple counter program similar to this one:
In this code, you start with the number 0 and it adds one forever until the computer malfunctions or the program is shut down. What you see happen very quickly is that when you’re adding one several times a second, one quickly becomes 10, 100, 1,000, 1,000,000.
What the hell does that have to do with stenographers? We are the ones that add up in this program called life. For example, let’s say we have XYZ Corporation and it makes $100 million a year in revenue. Now let’s say there are 23,000 reporters, like vTestify said almost three years ago, and let’s assume that reporters ONLY make a median salary of about $60,000 a year. Those reporters make $1.3 billion in revenue annually. You take two percent of that a year and throw it in an advertising pot, and you’re talking a $26 million annual advertising campaign.
So now to bring this out of theory and into reality, you can see it happening in real life. There’s no group of people that’s going to have a 100 percent contribution rate. But when you look at the numbers, you start to see that overall we put far better funding into our organizations and activities than alternative methods or spinoffs. Take, for example, AAERT, which pulled in about $200,000 in 2018 revenue. For those that don’t know AAERT, they’re primarily engaged with supporting the record-and-transcribe method of capturing the spoken word. As I’ve covered in past blog posts and industry media, it’s an inefficient and undesirable method (page 5), and most digital reporters would do a lot better if they picked up steno.
Then we can look towards the National Verbatim Reporters Association, which seems to focus more on voice writing, but definitely includes and accepts stenographic reporters. We see the 2017 revenue here come in at almost $250,000. Not bad at all.
But then we look to our National Court Reporters Association, which is primarily engaged in promoting stenography and increasing the skill of stenographic court reporters. This is where we see the collective power of reporters start to add up in a big way. In 2018, the NCRA saw more than $5.7 million in revenue. The NCRF brought in an additional $368,000. That’s over $6 million down on steno that year.
What conclusions can be drawn here? As much as the anti-steno crowd wants to say the profession’s dead, dying, or defunct, there’s just no evidence to support that. Here you get to see some fraction of every field contributing to nonprofits dedicated to education, training, and educating the public. We know from publicly-available information that our membership dues are not 30x more than these other organizations, so we know that there are a lot more of us, and we know that there are a lot more of us participating in continuing education and sharpening our skills. We’re the preferred method. We’re the superior method. We’re training harder every day to meet the needs of consumers. There are only a few ways this goes badly for stenography.
We lack the organization or confidence to counter false messaging.
We lose trust in our collective power and institutions, stop supporting them, and stop promoting ourselves. Kind of like the Pygmalion effect.
We spend time tearing each other down instead of boosting each other’s stuff.
See the common theme? There’s really nothing external that’s going to hurt this field. It all comes down to our ability to adapt, organize, and play nice with each other. In the past, I equated it with medieval warfare and fiction. The easiest way to win any adversarial situation is to get the other side to give up and go home. It’s an old idea straight out of Sun Tzu’s Art of War. Applied to business, if you can convince people not to compete against you, you win by default. This might be in the form of a buyout. This might be in the form of convincing people that stenography is not a viable field so that there are not enough stenographers to meet demand. This might be in the form of would-be entrepreneurs believing they cannot compete and never starting a business. This might be in the form of convincing consumers that stenographic reporters are not available. This might be in the form of casting doubt on stenographic associations. This might be in the form of buying a steno training program and ostensibly scrubbing it out of existence. These are all actions to avoid competition, because as the numbers just showed you, we only lose if we do not compete. If you do nothing else for Court Reporting & Captioning Week 2021, please take the time to promote at least one positive thing about steno. If a guy in a squid hat could get you to think differently about just one topic today, what kind of potential do you have to make a difference in this world?
I’ll launch us off with an older quote from Marc Russo. “If you are a self-motivated person with a burning desire to improve your skills, this is the field.” This is our field. This is our skill. All we have left to do is stand up to the people that take advantage of our stellar customer service mentality and the public perception that we’re potted plants.
PS. That $3.25 I was having trouble negotiating up from? Some of my friends were making $4.00+ with less experience than me. The limitation was me and the way that I was thinking about it. We have all had to deal with hurdles that seemed insurmountable. Max Curry talked a little bit about it in his NCRA Stenopalooza presentation “Fear…Let It Go!” when he talked about his father and introversion. It was an amazing presentation. But here’s my takeaway for those that missed it last year. If you’re having a problem, try looking at it another way.
Besides being a full-time PC gamer, I’m also on the board of the New York State Court Reporters Association, patiently waiting for one of our members to run against me and take the seat so I can go back to playing Steno Arcade and Space Court all day.
Fortunately, I have a window into what the organization is doing to strengthen stenographic reporting and captioning. Historically, some of that had to do with getting brochures out to attorneys and members about reporting and NYSCRA. Some of it had to do with advertising our “Find A Reporter” feature. Some of it had to do with mentoring. Some of it had to do with discounts. For Court Reporting & Captioning Week 2021, we’re embracing NCRA’s theme of “all you need is steno & love.” NYSCRA issued a press release detailing just a few things that are being done to commemorate the week and the importance of all stenographic reporters and captioners. There are some really powerful quotes in there. There’s a quote from ASSCR President Eric Allen reminding us of the general excellence of reporters. There’s a quote from NYSCRA President-Elect Dom Tursi remarking on the tenacity of reporters. There’s one from NYSCRA President Joshua Edwards noting the limitless potential of court reporters coming together. There’s also a major announcement from First Department Director Debra Levinson telling members to look out for more information on the CertifyNow voluntary certification program. Members will be able to schedule tests without waiting for block testing!
On February 6 there will be a student panel. Often these panels are used to create a forum where students can hear from working reporters or professionals from the legal field. Sometimes students get to ask questions at the event or submit questions after the event. There’s a whole lot to love about student panels. So if you’re a working reporter who wants to get in and speak on the next one, definitely engage with us. For everybody else, check out our wonderful speakers. It may say student panel, but anyone is invited to come listen in as long as they register.
After the student panel there will be three member-exclusive free CAT trainings for StenoCAT, Eclipse, and CaseCAT. For any members who use a software that is not represented in our lineup, every single member of the board keeps their contact info up on the association website. Reach out. Let us know what you need. We’re already the best when it comes to taking the record. Additional training just keeps your lead strong. If CAT training is not your thing, we also have a dictation session coming up that you can use to build your dictionary or get some writing time in. We’ll be dictating the United States Constitution on February 12. If using the Friday before Valentine’s Day to practice doesn’t scream steno & love, I don’t know what does. Sign up today!
Also happy to say that a private person sponsored prize memberships for reporters that make a submission to our CRCW 2021 Acrostic Poem Contest. Five lines are all that stand between you and a free NYSCRA membership. One student membership and one working reporter membership is up for grabs. Maybe you’re a member that wants to extend your current membership. Maybe you’re a non-member that just doesn’t want anybody else to have the prize. Whatever your deal is, give it a shot. Submissions must be in by February 8.
On a much more somber note, I rarely mingle my blog with my board service. I never let my opinions drive my decisions as a board member. But let me just say this: NYSCRA is the nonprofit in New York for stenographers. There are a lot of people out there who want to say court reporters are done. They want to say that times are changing, that standards are shifting, and they want to spread the message that court reporters are obsolete. In that article I just linked, they literally depicted the court reporter phasing out into digital static or computer code. We need to answer resolutely: We are here to stay. We are the standard. We need to give our associations ammunition in the form of memberships so that their leaders can go to decision makers and let them know that we’re not relics, we’re real people, and there are thousands of us. We opened up our NYSCRA board meetings to members for the first time on January 21, 2021. Many saw the membership report. I guesstimate that ten percent or less of our New York field has a NYSCRA membership. We need to turn that around so that when these folks start pressing New York the way they pressed Massachusetts, we come out on top. It’s about keeping this field viable, vibrant, and lucrative. When you hold a NYSCRA membership you’re purchasing all that and more. In this next decade a large percentage of the field is forecasted to retire.
There will be a strong push from certain entities to say that there aren’t enough of us. That will happen regardless of the truth. Please join us in the counter-push. Give us the numbers we need to loudly and proudly refute those claims. Defend what we love for the next ten years and we won’t have to worry for the next thirty. If you’re in another part of the country, that’s fine too. Arizona and its fight to educate the legislature. Florida and its work to educate consumers. New Jersey and its move to keep reporters defined as independent contractors. Our National Court Reporters Association and its constant push to highlight individuals, projects, and associations. There are other notable nonprofits dedicated to stenographic court reporting such as Protect Your Record and Project Steno. There are online communities such as Open Steno creating free resources for learners and the public. Wherever you hang your hat and do your business, there are causes worth backing, and every single one plays a part in making sure this career stays here for us and all the reporters that come after.