PCRA Wouldn’t Say Whether It Sees the Future Generation As Being Digital Reporters & What You Can Do About It

It came to my attention through an anonymous source that on June 26, 2021, the Pennsylvania Court Reporters Association held a webinar titled “Educating the Next Generation of Reporters.” The learning objectives were pretty standard: The importance of staying up to date with technology, how technology is affecting reporting, and recruiting individuals to become students of court reporting. At a glance these are all things related to technology and advocacy, and certainly fall under NCRA’s CEU guidelines. Nothing particularly surprising until we get to a couple of the presenters.

Moderated by an RDR, so it’s got to be legit, right?

Chrissy Boggs from Secure Transcription Solutions (STS) and Kelly Moranz from Tri-C. Secure Transcription Solutions doesn’t sound like court reporting and Ms. Moranz is on the board of the Speech To Text Institute (STTI). STTI is basically the new mouthpiece of digital reporting and automatic speech recognition. They claim that they want to set quality standards for all methods of record taking, but as we’ll get into, digital reporting, and especially automatic speech recognition, is inherently less efficient and cannot consistently meet the quality of stenographic court reporting or voice writing as of today.

No single technology holds exclusivity on uncompromising quality. Also, ASR gets 25 to 80 percent of the words depending on who’s speaking.

It was noted that Chrissy Boggs has worked with STS since its inception in 2019. “During that time, she has embraced the unique challenges posed by the court reporting industry; namely, the issue of expediently producing qualified reporters using critically needed and thoughtfully designed digital reporting technologies.” At this point, at least some reporters in attendance were confused, and for good reason. There is an audience requirement for CEUs. Courses must be designed to meet the continuing education needs of a specific credential holder segment. Take a look.

Considering NCRA’s stance as an association for stenographic court reporters, I have some trouble seeing how expediently training digital reporters fits.

During the presentation, automatic speech recognition by Parrot was showcased transcribing My Cousin Vinny. It performed poorly according to at least two sources. It was mentioned that there’s room for every method and they don’t diminish one method over the other. In summary, the presentation was a platform that legitimized digital reporting and automatic speech recognition as court reporting technologies, and if you don’t believe me, you can check out the extensive notes taken by my source.

Being somebody who just resigned from an association board last month, I thought “this must be in violation of their mission statement or bylaws.” I could not have been more wrong. As of today, PCRA’s bylaws do not define court reporters as stenographic court reporters. Their purpose is the general welfare of court reporting.

We can argue about the artfulness of the wording. But there’s nothing really raising flags at this point.
If you can capture the spoken word for instantaneous audio playback, you’re a court reporter. Maybe artfulness does matter.

My investigation didn’t stop there. I took a look at the mission statement, which I could see was revised late last year.

Well, okay. There’s nothing particularly strange about this yet.

So then I used the Wayback Machine to get a look at what the mission statement had been in August 2020, prior to the revision. It unreservedly and unapologetically was about stenographic court reporting. That was the clear mission of PCRA prior to the November 2020 revision.

Oh, I like this.
Well, a bit lengthy, but okay.
Let’s make this a shorter and more concise statement by completely eliminating any mention of steno. That will tell people what this organization is about.

This leads, naturally, to some questions. Questions that I asked PCRA right away.

1. Does PCRA see the future generation of reporters as being digital reporters?
2. Why was PCRA’s mission objective changed from focusing on stenographic reporters in November 2020?
3. Doesn’t it seem nonsensical to promote the modalities as equal when stenographic reporting organizations like NCRA are many times bigger than digital reporting nonprofits?
4. Any other comments related to the session or PCRA’s stance as it pertains to stenographic reporting and digital reporting.

I was ready for them to kick my ass (in a good way). Maybe some kind of legal requirement was at play. Maybe I missed something very, very obvious. Maybe a mistake was made. Whatever the case, certainly a board of RPRs was going to set the record straight and make this situation clearer.

Oh. Yeah. Great.

If you take the statement at face value, it’s actually not a bad statement. A hundred percent steno sounds good. But my four questions were pretty softball questions. It would’ve been pretty easy for anyone with any conviction or strong feeling to say “The future is steno. No further questions.” They didn’t bother. Regardless of actual intention, this creates justifiable suspicion of a change in direction, a lack of conviction, and/or a desire to hide something. All things we do not need in leadership today. If that sounds harsh, let’s apply the response I got to some other situations together.

For those that can’t watch the video, I sit down with guest star Marina Dubson in a series of three short skits. In the first skit, the question is asked, “Did you cheat on me?” The response, “baby, I’m 100 percent you.” In the second skit, the question is asked, “Why did you eat all the snacks?” The response, “While the number of snacks has recently changed, my objective remains the same.” In the third skit, the question is asked, “Why would you invite Johnny to the party? You know we don’t get along.” The response, crickets. There’s not a single situation I can think of where avoiding questions like that doesn’t raise some suspicion, whether it be suspicion that the answerer is lying or that the answerer simply does not care enough to give a real answer.

Well, I am incredibly naive and gullible. Maybe they just forgot there were specific questions posed.

When I received this email, I considered becoming a dentist.

I cannot overstate how upsetting this is for me personally. I’m no association hater. I’m a member of six different associations this year, though admittedly not PCRA. In my view, PCRA has always been among the best teachers with regard to political writing and advocacy for reporters. They were the victims of a mindless media flop that I have spent years trying to correct. They have maintained great materials on their site with regard to writing to politicians or writing to editors since I was a young reporter. There’s a lot of great stuff about the organization that reporters should support. But this needs an immediate course correction. I’ve gotten better responses in the past from Esquire and Veritext. I hope I am not the only one that finds it a little odd that, when questioned, Veritext, ostensibly among the leaders of the corporations pushing digital reporting, says technology “...will not take the place of the stenographer” and PCRA, when questioned, can’t be bothered to answer directly. It’s about as bizarre as NCRA’s complete silence on the matter despite requests for comment from myself and others.

Maybe they don’t monitor their PR e-mail. Or maybe they’re too busy with the convention.
But none of that changes the fact that this time is critical for our profession and we need our associations to be better than this.

Just in case somebody thinks this is all bluster and that digital reporting and/or ASR really can be equivalent to stenographic reporting, let me set the record straight. It can take up to eight transcribers to complete a rough draft, something I was completely oblivious to until I consulted Lisa Migliore Black from Migliore & Associates. She had this to say:

“I’ve spoken with Verbit salespeople on a few occasions over the past few years. In the most recent sales pitch regarding the provision of rough draft transcripts, the representative stated that eight transcriptionists would be working behind the scenes to provide a rough draft of the day’s proceeding with a final transcript delivered the next day. Eight. Eight sources of potential breach of confidentiality. Eight transcriptionists to provide the rough draft that a single stenographic reporter could produce within seconds of the conclusion of a legal proceeding. Eight transcriptionists to provide the next day [that] a team of three (stenographic reporter, scopist/editor, and proofreader) could produce within an hour of the ending of the proceedings on the same day with a stenographic reporter in charge. If Verbit’s ASR technology were truly an advancement, shouldn’t it be more efficient and require far less human involvement?”

In brief, there’s no reason to believe the technology is equivalent, and Verbit, a digital reporting proponent, has conceded the lack of equivalence its own infographics, as I reported in the past.

Steno: “Our workforce is highly trained.” Digital: “Our workforce is not highly trained.” It just screams equal, doesn’t it?

For those that believe pay is commensurate with training or experience, enjoy this video where a Youtuber advertises that transcribers can make 23,000 Indian rupees a month working with Verbit. That’s about $308 a month as of writing. Good luck maintaining uncompromising quality and adhering to AAERT standards when digital proponents can pay people 8,000 miles away 6% or less of what court reporters make today. No matter what Moranz had to say during the presentation, the hard fact is that once you shift the reporter from the front end to the back end, unscrupulous and conniving people are going to be shipping the work off to Manila, Kenya, and India where your laws and best practices are not enforceable. How do we know? They already do it.

Everyone is eligible.

It’s just anti-intellectual to continue to pretend that these things are equal. 85 percent of AI business solutions, the umbrella under which ASR lives, are predicted to fail by 2022. There’s very good reason to believe some companies relying on digital solutions are unprofitable. Court systems have acknowledged that the use of such technologies would threaten access to justice. Captioning advocates refer to ASR output as autocraptions. That PCRA is okay with platforming this stuff as stenographic reporter education and then comfortable with giving me one of the most non-responsive responses I’ve ever had the displeasure of reporting should give reporters and the consumers we serve pause.

There’s a real easy way to remedy this situation, and there can be some good to come from it. Bylaws matter. Board members and the organizations they serve are obligated to follow the law and the organization’s bylaws. If you are not a Pennsylvania reporter, the best thing you could do for this industry right now is forward this to a Pennsylvania reporter. If you are a Pennsylvania reporter, then any three members of the board or any five members of the association can propose a bylaws amendment.

Or we could just trust that it’ll all work out.

You need only slip the word stenographic in front of “court reporting” and “captioning” in Article II and redefine court reporter in Article III to be any person who captures the spoken word by stenotype or stenographic means.

Two minor alterations.
And one slight touch up over here.

This exercise will serve a few purposes. If everything is cool, then the amendment is going to pass without issue, members can feel confident in their PCRA, and this post can go down as the ramblings of Chris Day, the registered paranoid reporter. It is not lost on me that there are good, professional people on that board right now and that leaders sometimes stay silent for strategic reasons or out of fear. At this point we really need our leaders to fear silence and take strides to safeguard our associations. I am unabashedly a steno ally. If I can’t get satisfactory answers, then any time a writer wants to spin a bullshit anti-steno story, they’re going to tear our leaders apart. Changing the bylaws will allow PCRA to come out strong on this issue and maybe give the organization some practice in responding to media inquiries.

The exercise will also help identify people who might be sitting in positions of power with an intention to spread the consumer nightmare that is digital reporting. If anyone fights the amendment, it’s a great indicator they’re trying to subvert your organization’s original mission and have got to be voted out. Those subversives, by the way, will be the ones saying “we don’t need to amend the bylaws because there’s no problem with the bylaws.” Those subversives will be the ones who want to publish a throwaway statement about this article instead of amending the bylaws.

Subversives are not going to spell out for you that their intentions are not in line with what most of us expect from stenography’s leaders. How do we know? Again, it’s already happened before. Jim Cudahy was the Executive Director of NCRA. He did the association a great service in getting the stenographer shortage forecasted. Nowadays he’s using his “knowledge” and past title to advocate for an integrated market of stenographic and digital reporters and bring some legitimacy to AAERT and STTI.

Okay. I admit it. I’m just jealous because he’s better at hashtags than I am. (Joke)

Professional flip flopper, weaponizing the shortage against us, and completely shameless. It’s very dangerous to engage in pitchfork culture. It’s also very dangerous to continue to trust everybody when there is at least some evidence of a small minority in the field willing to use their credentials and experience to sabotage the rest of us. That’s why I urge Pennsylvania reporters to take control of the situation and get those bylaws amended in 2022.

This exercise will also put the industry on notice that stenographers are not going to sit idle while the dues they pay are used to advocate for their elimination. There is also some hope that every reporter in the country realizes now how important it is for us to take ownership of our associations. If you don’t want your association, STTI and AAERT supporters will be happy to have it, its legitimacy, and its bank account.

You want an easy win for steno? It takes three to five of you to make the difference. In an organization that is 100% steno, it will never get easier.

Addendum:
A few hours after this article launched, an e-mail was sent by Lisa Migliore Black to a number of people regarding whether the CEUs should be counted. A response by NCRA President Christine Phipps acknowledged that the course, in the way that it was submitted to NCRA, was appropriate. She pointed out that withdrawing the CEUs would punish certification holders that had already taken the course, and explained that steps had been taken to review the content. It was further mentioned that steps would be taken to deal with similar issues in the future. Not a bad outcome and certainly in line with what I had expected when I initially reached out to NCRA. As of writing, I cannot think of a way to screen CEU courses better without making it a much more burdensome process on nonprofit and commercial educators, so I think these actions are appropriate for addressing junk education.

I am happy that this article got some discussion going.
I am also happy that discussion was going prior to my article. Thanks NCRA!

Court Reporters Speak Up For The Record On Future Trials

The New York State Unified Court System commissioned the Future Trials Working Group to look at many possibilities for use of technology in the courtroom. In April 2021, the Future Trials Working Group released a report with recommendations for the court system. On page 13 of that report, there was a section regarding the possibility of automatic transcription, and specifically automatic trial transcription.

The report had a strange view on the possibility of automatic transcription. In one area, it noted “the most foreseeable endgame in the evolution of trial transcription likely is full automation.” In another part just down the page, it stated there were “…obstacles to the use of such technology on a fully automated or even predominantly automated basis for the foreseeable future”, going on to note “…automated transcription — at least at its current stage — could threaten access to justice if widely employed.” The most foreseeable endgame is automatic, but in the foreseeable future, the technology is unreliable. This is, in my view, a strange view to take. The report goes on to recommend that the court system study outside vendor offerings for automated/remote transcription or translation.

Court reporters and the people that represent them did not sit in silence. A response was prepared by the New York State Court Reporters Association and the Association of Surrogate’s and Supreme Court Reporters. Several unions supported the response, and the full letter and list of supporting unions can be read below. My personal favorite quote? “…use of automated speech technology for trial transcripts, by all available information, would not threaten access to justice, it would implode it.” We have, as a profession, put our foot down and said “we are here to guard the record, we have been guarding the record for over a century, and we will do all we can to educate the system on why other technologies are inadequate.” State and national association membership has never been more important. Union membership has never been more important. When you contribute to these organizations, you give them strength to advocate for you.

In full disclosure, I did contribute to the letter. But without the work of ASSCR President Eric Allen and NYSCRA President Joshua Edwards, this would not have been possible. Again, it all points to the importance of association and union membership. Members empower leaders. Leaders fight for an advocate on the behalf of members. It’s a symbiotic relationship that, if you are not currently a part of, you certainly want to be.

Addendum:

A response was received by the court system and is featured below.

Thank you Eric Allen and Joshua Edwards.

Collective Power of Stenographers

One piece of feedback I get back from time to time is “we can’t stand up to XYZ Corporation. They make 100 million in revenue!” I deeply empathize with this reaction because I’ve felt that before. Back in freelance, that feeling was constant. How could I negotiate with a company that was only offering $3.25? They were a big company with lots of work. I was basically a kid just out of college with my extremely shiny AOS. I didn’t even have a squid hat yet.

With this thing on, I became unstoppable.

But about 3 years ago I started to teach myself very basic computer programming. I began to learn a little bit more about numbers and math. I had always hated math, and the whole experience completely changed that perception. I started to like math. One the first programs I ever wrote was a simple counter program similar to this one:

This program loops for as long as steno is awesome, and steno never stops being awesome.

In this code, you start with the number 0 and it adds one forever until the computer malfunctions or the program is shut down. What you see happen very quickly is that when you’re adding one several times a second, one quickly becomes 10, 100, 1,000, 1,000,000.

What the hell does that have to do with stenographers? We are the ones that add up in this program called life. For example, let’s say we have XYZ Corporation and it makes $100 million a year in revenue. Now let’s say there are 23,000 reporters, like vTestify said almost three years ago, and let’s assume that reporters ONLY make a median salary of about $60,000 a year. Those reporters make $1.3 billion in revenue annually. You take two percent of that a year and throw it in an advertising pot, and you’re talking a $26 million annual advertising campaign.

5 percent? I said 2 percent. Someone should fix this immediately.

So now to bring this out of theory and into reality, you can see it happening in real life. There’s no group of people that’s going to have a 100 percent contribution rate. But when you look at the numbers, you start to see that overall we put far better funding into our organizations and activities than alternative methods or spinoffs. Take, for example, AAERT, which pulled in about $200,000 in 2018 revenue. For those that don’t know AAERT, they’re primarily engaged with supporting the record-and-transcribe method of capturing the spoken word. As I’ve covered in past blog posts and industry media, it’s an inefficient and undesirable method (page 5), and most digital reporters would do a lot better if they picked up steno.

Published by ProPublica

Then we can look towards the National Verbatim Reporters Association, which seems to focus more on voice writing, but definitely includes and accepts stenographic reporters. We see the 2017 revenue here come in at almost $250,000. Not bad at all.

As far as I’m concerned, every dollar is deserved. I’ve never heard a bad word from an NVRA member.

But then we look to our National Court Reporters Association, which is primarily engaged in promoting stenography and increasing the skill of stenographic court reporters. This is where we see the collective power of reporters start to add up in a big way. In 2018, the NCRA saw more than $5.7 million in revenue. The NCRF brought in an additional $368,000. That’s over $6 million down on steno that year.

I think I can see my membership dues somewhere in there.
When I pay off my massive personal debt, I’m going to become an NCRF Angel / Squid.

What conclusions can be drawn here? As much as the anti-steno crowd wants to say the profession’s dead, dying, or defunct, there’s just no evidence to support that. Here you get to see some fraction of every field contributing to nonprofits dedicated to education, training, and educating the public. We know from publicly-available information that our membership dues are not 30x more than these other organizations, so we know that there are a lot more of us, and we know that there are a lot more of us participating in continuing education and sharpening our skills. We’re the preferred method. We’re the superior method. We’re training harder every day to meet the needs of consumers. There are only a few ways this goes badly for stenography.

  1. We lack the organization or confidence to counter false messaging.
  2. We lose trust in our collective power and institutions, stop supporting them, and stop promoting ourselves. Kind of like the Pygmalion effect.
  3. We spend time tearing each other down instead of boosting each other’s stuff.

See the common theme? There’s really nothing external that’s going to hurt this field. It all comes down to our ability to adapt, organize, and play nice with each other. In the past, I equated it with medieval warfare and fiction. The easiest way to win any adversarial situation is to get the other side to give up and go home. It’s an old idea straight out of Sun Tzu’s Art of War. Applied to business, if you can convince people not to compete against you, you win by default. This might be in the form of a buyout. This might be in the form of convincing people that stenography is not a viable field so that there are not enough stenographers to meet demand. This might be in the form of would-be entrepreneurs believing they cannot compete and never starting a business. This might be in the form of convincing consumers that stenographic reporters are not available. This might be in the form of casting doubt on stenographic associations. This might be in the form of buying a steno training program and ostensibly scrubbing it out of existence. These are all actions to avoid competition, because as the numbers just showed you, we only lose if we do not compete. If you do nothing else for Court Reporting & Captioning Week 2021, please take the time to promote at least one positive thing about steno. If a guy in a squid hat could get you to think differently about just one topic today, what kind of potential do you have to make a difference in this world?

I’ll launch us off with an older quote from Marc Russo. “If you are a self-motivated person with a burning desire to improve your skills, this is the field.” This is our field. This is our skill. All we have left to do is stand up to the people that take advantage of our stellar customer service mentality and the public perception that we’re potted plants.

Can a potted plant do this?

PS. That $3.25 I was having trouble negotiating up from? Some of my friends were making $4.00+ with less experience than me. The limitation was me and the way that I was thinking about it. We have all had to deal with hurdles that seemed insurmountable. Max Curry talked a little bit about it in his NCRA Stenopalooza presentation “Fear…Let It Go!” when he talked about his father and introversion. It was an amazing presentation. But here’s my takeaway for those that missed it last year. If you’re having a problem, try looking at it another way.

NYSCRA’s CRCW 2021 & My Thoughts On The Future

Besides being a full-time PC gamer, I’m also on the board of the New York State Court Reporters Association, patiently waiting for one of our members to run against me and take the seat so I can go back to playing Steno Arcade and Space Court all day.

Space Court is no joke.

Fortunately, I have a window into what the organization is doing to strengthen stenographic reporting and captioning. Historically, some of that had to do with getting brochures out to attorneys and members about reporting and NYSCRA. Some of it had to do with advertising our “Find A Reporter” feature. Some of it had to do with mentoring. Some of it had to do with discounts. For Court Reporting & Captioning Week 2021, we’re embracing NCRA’s theme of “all you need is steno & love.” NYSCRA issued a press release detailing just a few things that are being done to commemorate the week and the importance of all stenographic reporters and captioners. There are some really powerful quotes in there. There’s a quote from ASSCR President Eric Allen reminding us of the general excellence of reporters. There’s a quote from NYSCRA President-Elect Dom Tursi remarking on the tenacity of reporters. There’s one from NYSCRA President Joshua Edwards noting the limitless potential of court reporters coming together. There’s also a major announcement from First Department Director Debra Levinson telling members to look out for more information on the CertifyNow voluntary certification program. Members will be able to schedule tests without waiting for block testing!

On February 6 there will be a student panel. Often these panels are used to create a forum where students can hear from working reporters or professionals from the legal field. Sometimes students get to ask questions at the event or submit questions after the event. There’s a whole lot to love about student panels. So if you’re a working reporter who wants to get in and speak on the next one, definitely engage with us. For everybody else, check out our wonderful speakers. It may say student panel, but anyone is invited to come listen in as long as they register.

That last guy sounds sus.

After the student panel there will be three member-exclusive free CAT trainings for StenoCAT, Eclipse, and CaseCAT. For any members who use a software that is not represented in our lineup, every single member of the board keeps their contact info up on the association website. Reach out. Let us know what you need. We’re already the best when it comes to taking the record. Additional training just keeps your lead strong. If CAT training is not your thing, we also have a dictation session coming up that you can use to build your dictionary or get some writing time in. We’ll be dictating the United States Constitution on February 12. If using the Friday before Valentine’s Day to practice doesn’t scream steno & love, I don’t know what does. Sign up today!

Also happy to say that a private person sponsored prize memberships for reporters that make a submission to our CRCW 2021 Acrostic Poem Contest. Five lines are all that stand between you and a free NYSCRA membership. One student membership and one working reporter membership is up for grabs. Maybe you’re a member that wants to extend your current membership. Maybe you’re a non-member that just doesn’t want anybody else to have the prize. Whatever your deal is, give it a shot. Submissions must be in by February 8.

On a much more somber note, I rarely mingle my blog with my board service. I never let my opinions drive my decisions as a board member. But let me just say this: NYSCRA is the nonprofit in New York for stenographers. There are a lot of people out there who want to say court reporters are done. They want to say that times are changing, that standards are shifting, and they want to spread the message that court reporters are obsolete. In that article I just linked, they literally depicted the court reporter phasing out into digital static or computer code. We need to answer resolutely: We are here to stay. We are the standard. We need to give our associations ammunition in the form of memberships so that their leaders can go to decision makers and let them know that we’re not relics, we’re real people, and there are thousands of us. We opened up our NYSCRA board meetings to members for the first time on January 21, 2021. Many saw the membership report. I guesstimate that ten percent or less of our New York field has a NYSCRA membership. We need to turn that around so that when these folks start pressing New York the way they pressed Massachusetts, we come out on top. It’s about keeping this field viable, vibrant, and lucrative. When you hold a NYSCRA membership you’re purchasing all that and more. In this next decade a large percentage of the field is forecasted to retire.

There will be a strong push from certain entities to say that there aren’t enough of us. That will happen regardless of the truth. Please join us in the counter-push. Give us the numbers we need to loudly and proudly refute those claims. Defend what we love for the next ten years and we won’t have to worry for the next thirty. If you’re in another part of the country, that’s fine too. Arizona and its fight to educate the legislature. Florida and its work to educate consumers. New Jersey and its move to keep reporters defined as independent contractors. Our National Court Reporters Association and its constant push to highlight individuals, projects, and associations. There are other notable nonprofits dedicated to stenographic court reporting such as Protect Your Record and Project Steno. There are online communities such as Open Steno creating free resources for learners and the public. Wherever you hang your hat and do your business, there are causes worth backing, and every single one plays a part in making sure this career stays here for us and all the reporters that come after.

NYSCRA Student Webinar May 2020

NYSCRA’s got an upcoming webinar that all students are encouraged to register for. RSVP is required for security. I’m going to be talking about everyone’s favorite topic, politics and legislation. My colleagues are going to be discussing important things like CAT software, words, CART v traditional freelance and deposition reporting, money, and associations. If you don’t believe me, check the flyer, it’s happening. As many who saw our last webinar will know, we go through our agenda  and then allow questions from the audience. Questions that we don’t readily have an answer for can be addressed as an addendum or in a supplemental followup.

As for general NYSCRA news, we always need students and mentors signing up for the mentorship program.  Everybody’s got value. Everybody’s got a superpower. So if you want to reach out to a board member and let them know yours, definitely do.  The bottom line is when there’s an event, or a workshop idea, or even just time to spotlight someone in our quarterly newsletter, The Transcript, outreach can make all the difference. Also, if you haven’t had a chance to renew this year, renewals are open and reporters can get a little more exposure via the Find A Reporter feature on the site.

There are a lot of great times ahead. For stenographers and students, this is or will be your association. Come join us on May 20th and let’s all keep 2020 going strong!

 

NYSCRA 2020 Survey, Lobbying

NYSCRA released a survey to its members today. As always, people are encouraged to sign up and stay in touch with the state association. If you’re a member, check your email, pop open the survey, and answer it. It’s only fifteen questions, and many of the questions are short. It’s a great way to give the board your input.

In my view, one of the more important questions was what legislative issues or lobbying ideas members have. I’m going to share my response so that people can use it as food for thought, maybe discuss these ideas, or come up with better ones.

This is a straight copy and paste of what I had to say with the links added for my blog readers. I just really encourage everyone getting active and being involved. We’re stronger together.

-Copy protection in NY similar to copyright for reporters.

-Monitor legislation like Robert Jackson’s 2019 S6699A, as it may impact freelancers.

-Consider moving again for 2013’s S4471 by Diane Savino. It will create more opportunities for freelance reporters and make the jobs of any workers compensation reporters much better.

-If Savino is running again, consider pledging money to her re-election, as she has always been stenographer friendly.

-Consider reintroducing John DeFrancisco’s 2013 S7168, which would ensure the courts make every effort to retain stenographic reporters before turning to alternatives. John is no longer with the senate, but this is a good idea.

-Consider modifying John DeFrancisco’s 2015 S5533B. In the second paragraph it says a court may. Changing that to a court shall would provide litigants with a right to a stenographer if they made such a motion.

State Associations With Mentoring

Quick news blast. I contacted pretty much every court reporting association in the world this week and got together a list of associations with mentoring. Some have not gotten back to me yet, so this is a work in progress.

This’ll be made available at the student webinar hosted by Joshua Edwards and NYSCRA Sunday. If you are a student that has not yet RSVP’d, do so now! Connecting with working reporters is invaluable and every effort we make for students is an investment in the future of court reporting.

Shortage Solutions 8: Retirement

The document that alerted us to an impending shortage was the 2013 Ducker Report. In there, it told us that in about 20 years from then, a very large percentage of reporters would be retiring. Off the top of my head, I think it was as high as 70 percent, but you’re free to read it. That point is about 10 to 14 years from today.

Obviously, this brings great opportunity, because if supply can’t meet demand, the price for the service should rise. In many markets, it has risen, especially where reporters have pushed to be paid more. Some reporters are getting out there and grabbing their own private clients because it’s a seller’s market. In response to the shortage, the field had a great many recruitment ideas including A to Z, Project Steno, Open Steno, and many schools got online to reach a larger pool of students.

A big issue for us has been if enough jobs go completely uncovered, there are interests in the market ready to jump on that and say we don’t need stenography. We can use digital recording. We can use AI transcription. We can use whatever. Veritext, from my perspective, led this charge. Notably, they’re also putting money into stenographic initiatives, but this seems to be a clear case of hedging bets in case our commitment to what we do beats the money being poured into our replacement.

So here’s where we stand: We have a large group of people slated to retire. Do we tell them not to retire? No chance. But we can collectively start spreading the word that the retired are valuable. We had this push maybe a year ago in New York. Our Association, NYSCRA, didn’t give retired reporters or educators power. Not because of any ill will or resentment, but because of a simple bylaws issue. As luck had it, who had the most time to take part in and help shape up ideas? The educators and retired! So we took a stand and voted to give them equal voting power and right to be on the board.

Let’s face facts. If we are working 9 to 6 and then going home to transcribe for an hour, it leaves us very little time to advocate for this field. We may not be able to financially take time away from work or training to be a recruiter or voice in support of this field. We may not be able to advocate for others or mentor students. It’s a great time to consider forming programs and workshops for the retired who want to remain in the field as advocates. Look at the lobbying industry. Somebody works in a field for 30 years, a private interest or association grabs them up, and then they are the spokesperson who goes out and educates politicians on the issue — sometimes for big money.

If you’re retired, if you’re about to retire, or if you know someone about to retire, and especially if you’re somewhat of an altruist, you’ve got a chance to make a difference. Anything from a kind word to a student to full-blown involvement on a board or in a professional management corporation can change outcomes. As a matter of fact, a lot of these large corporations keep veteran stenographers at the head of their court reporting programs. Even traditionally transcription-oriented companies, like Escribers, had a stenographer in management. There’s no reason why the retired can’t, if they are so inclined, put down the machine, pick up the phone, and continue to make money from this field, for this field, and grow it in a way that keeps the career bridge they just crossed standing firm.

NCRA Bylaw Amendment Proposals 2019

Like many of you, I got the email proposing bylaw changes. You’re free to read them for yourself if you are a member of NCRA. I wanted to give a brief summary of each and my general thoughts. Voting will take place August 15, 2019, so set that in your calendars and make sure you make your voice heard in the next election. Remember, they send out the emails to electronically vote, and they hold that vote open the whole day, meaning you do not have to be present.

  1. Amendment 1 is going to make it so members may submit written or verbal requests to be reinstated. This is a great choice for all those members who have left who want to join back up because they’ll have more options. I’ll vote yes.
    Amendment 2 would make it clear that registered members can be reinstated as registered members as long as they fulfill educational requirements. This is also a great move. It shows that the NCRA is not money grabbing for the exam dollars. In my view, if it was a money grab amendment, they’d demand returning members retest and re-qualify for certs. This is pretty much the opposite, pro-stenographer, and I’ll vote yes.
    Amendment 3 seems to be about moving the proration of dues from the bylaws to the policies and procedures. Without an argument as to how this might hurt us as members, I’ll vote yes.
    Amendment 4 deals with how leadership seats will be assigned in the event of a vacancy. It seems to streamline the process and simplify it. The only thing I will caution here is that the language might be challengeable or confusing in that the previous language was that in the event of a vacancy, the president-elect would take the president’s office, and if that term was six months or less, have the opportunity to serve a full term. This new proposed language just says “half a term” when it should probably say “half a term or less.” This new language could probably be argued to allow someone who serves more or less than half a term to still go on to serve another full term. I would urge us to revisit this language next year. That said, I’ll be voting yes.
    Amendment 5 just changed the language to make more sense, saying the nominating committee will meet before the election instead of before the next election. This is an easy yes.
    Amendment 6 changes the National Committee of State Associations to the National Congress of State Associations. Oddly enough, I had written about this in the recent NCRA survey, saying we need more emphasis on state action. This is definitely more emphasis on state action, and I’ll be voting yes.
    Amendment 7 would change the requirements to be a state association affiliated with the NCRA. Currently you must show your organization is in line with NCRA’s bylaws and constitution and that most of your members are stenographic reporters. This would remove that majority stenographic members requirement. Now, some people will likely urge a no vote on this one because it can come off as anti-stenographer, but there is a clever catch. NCRA’s bylaws and constitution are all about promulgating stenographic reporters. So basically it would allow hybrid state associations to affiliate with NCRA if they were in line with promoting stenography. This is a creative way to be inclusionary, and I’m voting yes, but I also have to urge us to make sure we have a process for taking away affiliation if an association shifts from our team to against us.

NYSCRA Test Prep Opens To All

As many know, NYSCRA is conducting prep classes for the upcoming court exam. It has reaffirmed its commitment to stenographers in and around New York State by opening up the classes to nonmembers for a nominal fee of $50.00. Even further, according to President-Elect Joshua Edwards, the classes will not be canceled regardless of the registrant numbers.

There are lots of ways to show gratitude for such a move. Shoot them an email saying thanks, sign up for the class, sign up for a membership — do whatever you’ve got the time to do. But don’t let this kind of thing go unnoticed. For a long time, many of us have felt a need for associations to reach out, to show they care about nonmember reporters too before the nonmember reporters make that leap to become members. Here’s our sign.

We’ve had a lot to say about engagement here. But one thing holds true throughout: The engagement starts with us, as professionals, reaching out, giving feedback, and pushing for our associations and fellow stenographers to continue to thrive. It is never too late to start that process, express approval, or suggest how things might be better. So for today, great job NYSCRA, its ED, and all the board! Continue to be a force for every reporter to turn to.