Court Reporting is Now a Side Hustle

How court reporting companies are getting away with charging top-shelf prices for undervalued work…

The overpriced court reporter page is something that comes up occasionally in legal circles. All through my early career, law firm owners I worked with mentioned how their firms were stuck with expensive court reporter bills. As a young stenographic court reporter, I was paid very little, and later learned that court reporters in my city were about 30 years behind inflation. This set me down a path of skepticism when it came to what court reporters are told about themselves, their industry, and the public’s perception of them. How could lawyers be paying so much when I was making so little and such a large part of the transcript creation was on me?

Years later, as it turned out, some of the largest court reporting companies would get together using a nonprofit called the Speech-to-Text Institute (STTI). That nonprofit would go on to mislead consumers about the stenographer shortage to artificially increase demand for digital court reporting. Tellingly, while a U.S. Legal Support representative had no problem using the word “libel” on one of the female members of my profession, USL and the other multimillion dollar corporations never dared utter a word about my eventual fraud allegations. The companies wanted to trick consumers into believing stenographers were unavailable due to shortage and force digital court reporting on them, where matters are recorded and transcribed.

This set off alarm bells in the world of court reporting. Stenotype manufacturing giant, Stenograph, also represented in STTI’s leadership, shifted from supporting realtime stenographic reporters to shoddy service, and began to call its MAXScribe technology realtime. Realtime, as many attorneys know, is a highly trained subset of court reporting that often comes with a premium. These bait-and-switch tactics on the digital court reporter side of the industry caused a nonprofit called Protect Your Record Project to spring up and begin educating attorneys on what was happening in our field. But as of today, the nonprofit has not reached a level of funding that would allow it to advertise these issues on a national scale — this blog’s in the same boat.

So as more of the workforce is switched to digital reporters / recorders and transcribers, we’re seeing companies use influencers and other media to lure transcribers in for low pay. In short, digital court reporting is now synonymous with side hustle. These companies are going to take the field of skilled reporters that law firms and courts know and love, replace them with transcribers, and go on charging the same money. For the stenographer shortage, these folks were dead silent for the better part of a decade. Now that they need transcribers to replace us, they’re going all out to recruit.

Shopify talks about transcribing as a side hustle.

TranscribeMe, by the way, just entered a partnership with Stenograph.

“What do I care?” That’s what a lot of lawyers and paralegals might be asking at this point. Well, I may not write as well as Alex Su, but I’ll do my best here. First, there are egalitarian concerns. In the Testifying While Black study, stenographers only scored 80% accuracy on the African American Vernacular English dialect. This was widely reported in the media, but what was lost by the media was the reveal of pilot study 1, which showed everyday people only transcribe with an accuracy of about 40% (e226). When we’re talking about replacing court reporters with “side hustle technology,” we’re talking about a potential 50% drop in accuracy and a reduction in court record quality for minority speakers, something courts are largely unaware of. According to the Racial Disparities in Automatic Speech Recognition study, automation isn’t coming to save us either. Voice writing is the best bet for the futurists, and it’s being completely ignored by these big companies.

There are also security concerns. When we’re talking about utilizing transcribers, we’re talking about people that have an economic incentive to sell any private data they might gain from the audio or transcript. If transcription is outsourced, a bribe as low as $600 might be enough to get people acting unethically. Digital court reporting companies have already shown they’re not protective of people’s data — in fact, companies represented in the Speech-to-Text Institute. This also leads to questions about remedies for suspected omissions or tampering. Would you rather subpoena one local stenographer or teams of transcribers, some possibly outside of the jurisdiction?

Finally, there’s an efficiency issue with digital court reporting. Turnaround times can be much slower. Self-reported, it can take up to 6 hours to transcribe 1 hour of audio. By comparison, 1 hour of proceedings can take a qualified stenographer 1 to 2 hours to transcribe. That’s 3 to 6 times faster. Everyone here knows stenographers aren’t perfect and that backlogs happen. Now imagine a world where the backlog is 3 to 6 times what it is today. In one case, a transcript took about two months to deliver. If we’re going to hire teams of transcribers to do the work of one stenographic court reporter, aren’t we going backwards?

This is eerily similar to what went on in medical transcription. Competing interests played games to nobody’s benefit.

Consumers are the ones with the power here. They can demand stenographers, utilize companies that aren’t economically incentivized to lie to them, and spread awareness to other consumers. Consumers, lawyers and court administrators, decide the future. Knowing what you do now, do you want a court reporter or a side hustler at your next deposition or criminal case?

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Written by Christopher Day, a stenographic court reporter in New York City that has been serving the legal community since 2010. He is also a former board member of the New York State Court Reporters Association and a former volunteer for the National Court Reporters Association STRONG Committee. Day also authors the Stenonymous blog, the industry’s leading independent publication on court reporting media, information, data, analyses, satire, and archiving of current events. He also appeared on VICE with regard to the Testifying While Black study and fiercely advocated for more linguistics training for court reporters in and around New York State.

Donations for the blog will help run advertising for this article and others like it, as well as pay for more journalists and investigators. If you would like to donate, you may use the donation box on the front page of Stenonymous.com, PayPal or Zelle ChristopherDay227@gmail.com, or Venmo @Stenonymous. Growing honest media to combat misconceptions in and about our marketplace is the premier path to a stronger profession and ultimately better service to the legal community.

A posse ad esse.

Addendum:

By sheer coincidence, an article on the side hustle was released the same day as my post. NCRA STRONG’s Lisa Migliore Black and Kim Falgiani really hit it out of the park with this one. Apparently FTR and Rev say they have security in place to prevent sensitive data from being shared. But FTR is known for selling “deficit products,” and Rev is known for its massive security breach. So check out the article by Chelsea Simeon linked above and enjoy!

Fooling Litigation Lawyers and Law Firms is Easy, says Veritext*

After a successful campaign to trick lawyers and law firms into allowing digital court reporting via their deposition notices, the court reporting industry giant Veritext made a statement on Thursday that it would continue its aggressive expansion of digital court reporting. Part-time spokesperson Richard Stubbins said:

“Since nobody opposed us using the Speech-to-Text Institute (STTI) to join with our fellow competitors, spread the lie that the stenographer shortage was impossible to solve, and generally manipulate the market, we’re in good shape. Consumers are too complacent to explore antitrust options against our successful bait and switch of digital court reporting in the place of stenography, and the government agencies that are meant to protect consumers are too underfunded and terrified of our lawyers to do much of anything, so we will now move to the next phase of the operation.”

Asked to expound, the industry behemoth stated that it would continue to work its way into lawyer education and legal spaces in order to continue to frame stenographers as old and outdated, despite the fact that stenography is referred to as the gold standard of court reporting and more efficient than digital court reporting.

“It’s a genius plan, really. Lawyers don’t want to think about what we do and they let us handle everything. We take advantage of that by charging them gold standard prices for substandard service and charging them as much as possible even though they could probably hire any stenographer off NCRA PRO Link for less. We wanted legal professionals to use digital, and they wouldn’t, so we simply pushed the narrative that the stenographers they prefer are unavailable. Bottom line is the only people standing against us are a nonprofit designed to call out misconduct, an idiot with a blog, and a field of women. With those odds, I’d put money on the dishonest corporate machine any day. It’s not like news media are going to report on corporate fraud, they’re reliant on corporate advertisers.”

Critics of the expansion of digital court reporting point to the difficulty of being able to subpoena foreign transcribers in the event of suspected error or tampering. They also believe that the lower paid workers will have an incentive to sell or distribute sensitive or private information that standard court reporters simply do not have.

Stenographic and voice writing proponents point to the importance of having a court reporter that can be called to testify as to the truth and accuracy of stenographic or audio notes. In today’s AI-heavy world, voice cloning and manipulation leaves mere digital recording at severe risk of tampering to produce favorable court outcomes.

“Even though our clients are some of the smartest people on the planet, they haven’t worked out a way to stop us from giving away sweetheart deals to BigLaw and its insurance counterpart while overcharging smaller shops on the copies they’re more or less forced to buy from us. Since there are zero consequences, we don’t intend to stop any time soon. Worst case scenario, we’ll just tell them all the stenographers are making a big deal out of self-interest. Nobody’ll think about our own self-interest as a multimillion dollar company. It’ll be great.”

*This is satire and should not be taken as a factual article. It’s part of Stenonymous Satire Weekends, a project to bring more eyes to corporate fraud in court reporting. As you can imagine, it’s the centralized power of capital versus the decentralized power of 18,000 to 30,000 stenographers. The situation is just a tad asymmetrical and we have to push back in ways that don’t involve spending thousands of dollars, at least until court reporters get so fed up that they “GoFundMe” enough to hire people that’ll hammer on corporate fraudsters full time.

Some would say “don’t step in front of the steamroller,” but I can’t help it, it’s who I am.

To sum it up, a group of court reporting competitors and companies syndicated behind the Speech-to-Text Institute to pump the market with misinformation that the stenographer shortage was impossible to solve and make the case that therefore digital reporting is necessary. Digital proponents talk about the equivalency of steno versus digital, but then they do things like call the workforce not highly trained, presumably to create the illusion that this shift will be cheaper for the consumer. Don’t believe me? Check out this old Verbit infographic.

Infographic by Verbit claiming digital court reporting does not require a highly trained workforce.

I started publishing about these issues in pursuit of the truth. I soon learned that nobody actually cares about the truth; power seizes the day, and it does not mind deceiving people to win.

But the people this impacts are very real. So I’ll continue to use every shred of power I get in pursuit of the truth, no matter what they say about me or threaten me with.

Need A Court Reporter? Check This Out.

Nearly a decade since the stenographer shortage was forecasted, some states and municipalities are feeling the squeeze due to a shortage of qualified court reporters. While the severity of the shortage is a matter of debate, digital court reporting alternatives are proving glitchy.

The available data shows a majority of consumers want a qualified stenographic or stenomask reporter. As I’ve published on this blog in the past, not all court reporting firms are making best efforts to meet demand. So here are an industry insider’s tips for lawyers, law firms, paralegals, and secretaries on finding a stenographer.

NCRA PROLink – The National Court Reporters Association is our industry’s largest trade association and maintains a free national directory of qualified court reporters.
State associations – Many state associations keep “Find A Reporter” tools on their website. Some examples include New York, Florida, Kentucky, Illinois, and California. Even states without a Find A Reporter tool, like Texas, have a number you can call or an email you can write to.
Protect Your Record Project – PYRP is a consumer education nonprofit that has a Find A Stenographer feature.
Ask your court reporting firm if they’re using CoverCrow. The firm may simply work harder to find you a stenographer once it sees you know a thing or two about our field.
Check out stenographer social media. There are public communities where you can ask questions and someone will point you in the right direction. Ask if anyone has a list of court reporting services, like the one I am maintaining for New York.
Some firms, like REC, will attempt to help you find coverage even if they can’t cover. Don’t be afraid to ask your firm for a referral.

Anyone looking for more information on stenography as a career should see National Court Reporters Association A to Z, Project Steno, or Open Steno.

This ad will run for at least 7 days via the Stenonymous Facebook page. Anyone that wants to contribute to the blog fund and consumer awareness advertisement, feel free to use the donation box below.

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Victoria Hudgins’ Analyses for Legaltech News are Digital Court Reporting Marketing

To the lawyers and support staff reading, all you really need to know is that your consumer choice is under attack. Available data says consumer preference is solidly for stenographers and/or voice writers.

Court Reporting Industry Outlook 2013-2014 by Ducker Worldwide

In spite of this, a small number of court reporting firms and the nonprofit Speech-to-Text Institute have published bad data to get you to believe stenographers are not available despite there being a free national directory of stenographers. This bad data is then pushed by “reporters” like Victoria Hudgins and the Legaltech News outfit, whose primary purpose is to convince you to buy into their BS. You all have the power to fight against this attack on your consumer choice by sharing this blog with your colleagues. I have been a stenographic court reporter for the last twelve years. All I know is how to make an accurate record. With that, let’s set the record straight:

Victoria Hudgins has come up in my blog before. I wrote to her about some inaccuracies or issues with her past articles back when I believed she was an honest analyst or journalist. I let her know that Stenograph used a stock photo to represent its offices in one of the articles, and to this day the article still says “Stenograph offices” under the picture. In short, she does not seem to care about the accuracy of what is published with her name on it.

Missing the Point Consistently by Victoria Hudgins.

Now she’s come out with this article in Legaltech News. “There’s Fewer Small Court Reporting Agencies — But Don’t Blame Technology for That.” It’s very easy to see what’s happened. The shortage claims are falling apart, and the next move is for the private equity brigade (MAGNA, Veritext, and US Legal) to pivot to “we can provide investment in technology that small shops cannot.” As told by stenographer social media, that’s not even true, with small firm owners writing things like they have been proudly providing for all of their clients’ needs since the 90s.

Growing together is a euphemism for “we couldn’t eradicate stenographers because they fight back, so we need to lull them back into complacency.”

This pivot is an admission that Veritext knows we can’t be beat. The big companies are having a hard time convincing stenographers and consumers the shortage cannot be solved, so it’s onto the next spin. They’re having that hard time because the propaganda they’re using is mathematically unsound. For example, in the linked JD Supra article, U.S. Legal Support uses an equation where we would have negative stenographers in about 30 years. That can’t happen if we’re getting new stenographers every year. How did the company fail to adjust for that? It’s not information being given, it’s an agenda being pushed.

U.S. Legal Support was giving off the same vibes just last week as far as not being able to defeat the stenographic legion. It’s actually kind of comical. The lack of serious and sustained antitrust enforcement for the last 40 years has caused the corporate types to realize we are a nation of unenforced laws. So we’re in a weird game of incongruence where the corporate types have been blatantly violating the law, and the workforce, namely stenographers, have been conditioning themselves to believe that even the tiniest appearance of antitrust infraction must be avoided at all costs, even to the point that our trade associations do not or did not collect and publish rate data despite being entitled to.

As for Hudgins herself, I would be shocked to learn she’s not taking money under the table. She ignored my comments in the past. She doesn’t seem to do any digging beyond getting a story to sound tech friendly. It’s all a media game of getting lawyers to buy into the hot new thing. It’s a hearts and minds game of getting people to repeat the same useless drivel so that everyone starts to believe it, because once people believe something, they hold onto that belief thanks to confirmation bias and/or post-purchase rationalization. Maybe that’s all Legaltech News itself actually is, a marketing piece to convince lawyers to buy, buy, buy into the next “it.” But if I were a lawyer, I’d be mad as hell when I figured that out that something labeled as news was being heavily skewed to influence me and my business. I’d be mad that the data and news showing “technology” would hurt my clients was being swept under the rug and routinely ignored. After all, Hudgins writes about the stenographer shortage woes.

“The dwindling pool of stenographers” is being systematically exaggerated to make it sound worse than it is by Speech-to-Text Institute, Veritext, and US Legal.

But Hudgins doesn’t bother to mention the undeniable fact that there’s a debate about the shortage where, as I am quoted saying, 16% of all depositions in this country would be going uncovered if the shortage was as bad as claimed. That’s not something we are seeing anywhere in the country, not even in California, where the shortage was forecasted years ago to be far worse than anywhere else in the country. Hudgins doesn’t bother to mention that the shortage numbers have never been adjusted to account for increased recruitment over the last decade. Hudgins doesn’t bother to give facts, so I have no problem putting it out there: Victoria Hudgins is a liar by omission and Legaltech News seems all too happy to host the incomplete reporting. So says the largest commercial blog in the court reporting industry, Christopher Day, Stenonymous, which again, somehow flies under Hudgins’ radar.

That’s 51,000 visitors last year in a field of about 30,000 stenographers.

The explosion in popularity came after I came forward about the dishonesty and pricing games permeating my field. I have risked my entire professional career to tell the truth. Lawyers, paralegals, and court reporters simply respect that.

Just for the record, stenographers utilize a lot of technology. Just about every single one of us invests a ballpark of $5,000 on a stenotype and a ballpark of $4,000 in software. The software has the capability to take our notes and stream them just about anywhere in the world with an internet connection. This idea that stenographers are still running old school with the paper tape manual machines is a fiction promulgated by propagandists. That’s in the ballpark of a $252 million investment in technology that the current workforce has made and not counting a single stenographer that is no longer working. How much money are the bigger companies saying they’ve invested directly on hardware and software?

Since it’s a media game, I’m ready to play. I’m going to advertise this on Facebook to the tune of $100 today. If you’d like to join me in an amount of your choosing, please head over to the home page at Stenonymous.com and use the donation box. All of my campaigns are public on the Stenonymous page and/or my Twitter, so you can see the kinds of comments we’ve gotten on past campaigns.

Addendum:

Apparently even Victoria agrees because she liked my retweet on this.

Naegeli Threatens Legal Filing Against Stenonymous

I had a lot of fun writing the Naegeli article. When I was done with it, I let them know it was live.

Naegeli apparently doesn’t agree with what I’ve written. Richard Teraci told me the company’s attorneys would be filing suit against me if it is not removed by Monday, November 22, 2021 at 9 PST. My response can be read below. I also accidentally BCC’d a number of news organizations and field contacts so that if Naegeli fails to take legal action everyone sees it’s a barking dog with no teeth.

“Can’t wait. Supreme Court, Richmond County, New York State.” — Christopher Day 11/19/21 writing to Naegeli USA.

Unfortunately, Richard didn’t appear to appreciate my response much.

“You are not to contact me ever again. All communication from this point forward will be through our attorneys.” — Richard Teraci, Naegeli USA

Some companies seek to keep court reporters silent. Fear is a tool used to maintain silence. Either the company will fail to sue me and show you all there is nothing to be afraid of, or they will sue, lose, and show you all there is nothing to be afraid of. Either way, reporters across the nation will get to see this for what it is, a baseless attack on our right to free speech. More as this story develops.

If this is the most entertaining thing you’ve read yet today, please consider donating.

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U.S. Legal Support Charged the Equivalent of $4.90 on a Copy Sale in CA

Thanks to my amazing network of sources, I got my hands on another document that gives us a more complete picture of what attorneys are dealing with.

USL 112 pages for 550.pdf Download

In brief, US Legal wanted $550 for a 112-page transcript copy. That boils down to the equivalent of $4.90 a page. The lawyer wanted to pay $0.25. The court more or less split the baby and said $2.50 was reasonable.

Three major highlights: Herein it talks about US Legal charging for things the attorney did not explicitly order. I cannot think of anything that would support my contention that the company has an honesty problem more. But since over a thousand people have liked my Tweet about Giammanco, I guess that’s old news.

But more than that, reporters making less than $2.50 on a copy should realize that a court just came to a conclusion that $2.50 is reasonable. Guess what New York companies have been paying reporters for the last decade? About 25 cents. Hey, New York, it’s time for a raise. Even our court copy rate of $1.00 falls well short of what California calls reasonable. This isn’t greed, it’s basic math and economics.

But more than that, we now have good evidence of the cost shifting I wrote about. By undercharging original clients and inflating copy costs, the larger companies in my field are overcomplicating the market. Add that to the despicable lies of Veritext and US Legal, and you have a pretty compelling reason to never do business with either.

And in its own defense, US Legal wanted to make the argument that all the court reporting companies charge inflated prices, an argument which was, thankfully, flatly rejected.

They’re not alone though. I’ve reviewed documents showing Naegeli attempted to charge about $11.50 a page on a copy sale in Washington State. But that story is for another day. In the meantime, court reporters, remember that your worth is what you are able to negotiate. It is not tied to what anyone dictates to you. Don’t believe me? There are plenty of other role models to look at.

Though not too many of them are fighting for you the way you could.

PS. For anyone feeling a little lost, court reporters tend to charge by the page. Original transcripts tend to be more than copies of that same original. Depending on the market, we are about 30 years behind inflation. So while systematically underpaying court reporters, companies like USL are actually charging ridiculous amounts to satisfy their bloated management overhead. Because we stenographers are a heavy ethics culture and fairly connected to each other, the companies have an interest in breaking us and replacing us with digital reporters despite evidence that utilization of digital reporting disproportionately impacts minority speakers.

Veritext and US Legal Lied to the Public About Stenographer Shortage

Veritext, through its puppet Cooper, and US Legal, have both been lying about the stenographer shortage. How do we know? Cooper claims the problem started 8 years ago. This is objectively false. Firms 8 years ago were saying they could not pay better rates because there was a glut of reporters. Even if you don’t believe that, stenographers are 30 years behind inflation, which does not happen if a field is experiencing a shortage.

But they’ve made it even easier to tell they are lying and committing a fraud against the legal profession. Let’s see what Cooper has to say.

As you can see, Cooper claims you would need 82,000 students to enroll in court reporting training programs nationwide in 2019 and each year following in order to overcome the deficit.

What does US Legal say?

Wow. 82,000 enrollments needed and only 2,500 enrollments occurred. Sounds like a death knell for stenography. Right?

Liars. How do we know? In 2014, BLS told us there were 21,000 court reporters. From my own independent analysis of the numbers and NCRA statistics, there are actually closer to 27,000 or 28,000 court reporters. It does not matter whose statistics you use, the conclusion they’re lying remains the same. There was no shortage crisis in 2014. We have roughly the same number of court reporters today as we did back then. The 2013 Ducker Report told us that 70% of court reporters would retire over the next 20 years (2013-2033). 70% of that 28,000 is about 20,000 reporters. Succinctly, the retirement cliff we are trying so hard to fight is about 20,000 people if you trust NCRA and about 15,000 people if you trust the Bureau of Labor Statistics.

About 10% of people that start steno graduate. So if we had 82,000 enrollments a year, that’s 8,200 new stenographers per year. But look at what US Legal wrote again. “We needed 82,000 new students to enroll in court reporting training programs nationwide each year to overcome the impact.” If we, in fact, have 82,000 new students each year from 2019 to 2033 (15 years), we would have 1.23 million enrollments or 123,000 graduates. Our field would be quadruple the size it is today, and if you go by the Bureau of Labor Statistics, nearly six times larger than it was in 2014.

To combat our retirement cliff of 20,000 people between 2019 and 2033, we need a total of 200,000 enrollments. That’s about 13,400 enrollments or 1,340 graduates a year, a number six times smaller than the one proffered by US Legal and Veritext/Cooper. If you’re six feet tall, that’s like me claiming you’re 36 feet tall. If we required 8,200 stenographers per year, about half of all depositions would be going uncovered right now (8,200 x 3 years 2019-2021, a gap and demand for 25,000 stenographers by 2021.)

If you accept Owler’s revenue numbers, Veritext controls about $490 million in revenue and US Legal controls about $100 million. That’s a combined total of $590 million. If you accept the Kentley Insights 2019 Stenotype Services market research report, that’s about 20% of our field, and they are using their power to destroy it.

590 million divided by 3 billion is almost 20%

Some have said: They’re lying. So what?

Well, the market preference is stenography.

Court Reporting Industry Outlook 2013-2014 Ducker Worldwide

We know from nonprofits like Protect Your Record Project that attorneys are being told they must accept digital because no stenographer is available even after attorneys order stenographers. So we know there’s some serious false advertising going on.

Previously, I was unsure if there was collusion between major players in the field. Considering that both are using similar language it seems unlikely that both have come independently to the same incorrect conclusion. It’s not like the two firms are enemies. They’ve lobbied together before.

Alliance-of-Deposition-Firms-2 Download

It seems much more likely that following fraudster Jim Cudahy’s lead via the Speech-To-Text Institute, the two companies are involved in a plot to hurt the market and rob consumers of their choice. Quite frankly, Cudahy uses his ex-NCRA credentials to lend credibility to this fraud. After all, STTI has been instrumental in creating the propaganda ruining our field. STTI was, without a doubt, created for the sole purpose of promulgating propaganda and facilitating the ongoing fraud, against its stated mission of representing all modalities in speech-to-text transcription. STTI’s lies are also easy to see through.

A gap of 11,000 predicted by 2023 according to a recent study. What study was that? None. The year 2023 doesn’t appear in the Ducker Report. At best, these numbers are extrapolated from an outdated report that could not account for the positive recruitment impact of NCRA A to Z, Project Steno, and Open Steno — initiatives that Jim Cudahy should have known about in 2019.

Unless you believe 2 + 2 = 24, the stenographer shortage is being exaggerated and exacerbated by Veritext and US Legal Support. And now you have a brief video to help explain it directly to attorneys.

John Belcher on Winning Depositions

Spreading through social media is a clip from John Belcher. He talks about how he got his dream job as a prosecutor, which allowed him to be in court almost every day and work with court reporters and other court staff. He talks about all the things that court reporters hope attorneys talk about. Some key takeaways?

Don’t do something you wouldn’t do in front of the judge. They read the transcripts.
Don’t step on the witness. Count to four before starting the next question or answer.
Speak a little slower. He suggests 70% speed.
Don’t disrespect opposing counsel, the witness, the court reporter, or other attendees.
Be careful about side discussions that take away or distract from the proceeding.
Adding fillers at the beginning of questions like “okay” or “perfect” may create bad habits for trial questioning.
Preparation is key. Expecting the court reporter to put up your exhibits for you may burn valuable time.

Don’t take it from me, check out his video on LinkedIn today! You can also see his YouTube here.

MGR Interviewed on the Treatment of Reporters

This month I had a chance to sit down with Marc Russo of MGR Reporting. Marc’s a working reporter and business owner. We got to hit a lot of topics in this video, including Marc’s history in the field, how reporter skill relates to reporter treatment, and how scheduling ahead can help reporting firms fill their clients’ needs.

Using Marc’s words, it’s about treating reporters like people instead of numbers.

Don’t take my word for it, check out the interview here!