U.S. Legal Support Charged the Equivalent of $4.90 on a Copy Sale in CA

Thanks to my amazing network of sources, I got my hands on another document that gives us a more complete picture of what attorneys are dealing with.

In brief, US Legal wanted $550 for a 112-page transcript copy. That boils down to the equivalent of $4.90 a page. The lawyer wanted to pay $0.25. The court more or less split the baby and said $2.50 was reasonable.

Three major highlights: Herein it talks about US Legal charging for things the attorney did not explicitly order. I cannot think of anything that would support my contention that the company has an honesty problem more. But since over a thousand people have liked my Tweet about Giammanco, I guess that’s old news.

But more than that, reporters making less than $2.50 on a copy should realize that a court just came to a conclusion that $2.50 is reasonable. Guess what New York companies have been paying reporters for the last decade? About 25 cents. Hey, New York, it’s time for a raise. Even our court copy rate of $1.00 falls well short of what California calls reasonable. This isn’t greed, it’s basic math and economics.

But more than that, we now have good evidence of the cost shifting I wrote about. By undercharging original clients and inflating copy costs, the larger companies in my field are overcomplicating the market. Add that to the despicable lies of Veritext and US Legal, and you have a pretty compelling reason to never do business with either.

And in its own defense, US Legal wanted to make the argument that all the court reporting companies charge inflated prices, an argument which was, thankfully, flatly rejected.

They’re not alone though. I’ve reviewed documents showing Naegeli attempted to charge about $11.50 a page on a copy sale in Washington State. But that story is for another day. In the meantime, court reporters, remember that your worth is what you are able to negotiate. It is not tied to what anyone dictates to you. Don’t believe me? There are plenty of other role models to look at.

Though not too many of them are fighting for you the way you could.

PS. For anyone feeling a little lost, court reporters tend to charge by the page. Original transcripts tend to be more than copies of that same original. Depending on the market, we are about 30 years behind inflation. So while systematically underpaying court reporters, companies like USL are actually charging ridiculous amounts to satisfy their bloated management overhead. Because we stenographers are a heavy ethics culture and fairly connected to each other, the companies have an interest in breaking us and replacing us with digital reporters despite evidence that utilization of digital reporting disproportionately impacts minority speakers.

The Magic of Cost Shifting – How Big Companies Beat the Working Reporter

After releasing the article on how a New York reporter doubled their money by taking private clients, I was hit with a scenario. “Chris, I went to get private clients, but they showed me invoices they were getting, and they were lower than what I get from my agency! How does anybody make money in this city?” Subsequently I came across an article regarding Veritext’s lawsuit with US Adjustment Corp., and from that lawsuit I was able to get a whole lot of old invoices.

At a glance, most of the invoices seem to be between $3.40 and $3.95, and this is indeed competitive with the rates given to reporters for O+2 work, which usually lands somewhere between $3.25 and $4.25 with no upcharges. For non-NY readers, your O+1 is our O+2. The witness’s attorney customarily gets their copy without charge. For those of you that would like to peruse 200 pages of invoices, enjoy. The rest of you, keep reading.

Just in case anybody missed it, at least one of these invoices is listed at the Cutting Edge Deposition office, a one-star digital reporting outfit. So there’s at least circumstantial evidence that Veritext was linked to or had a relationship with digital reporting services as early as 2015. Note also that there’s basically no difference between the price listed at the digital firm’s office and any other invoice. As old studies have shown, digital reporting is not cheaper.

Judging by that rating, Cutting Edge might cut some corners.

Obviously, these are all over half a decade old and may not reflect current market rates. Obviously whatever rates USAC was getting were probably discounted for the bulk work in the same way Diamond gave the Law Department great rates. The point stands that companies are finding a way to charge less than the reporter is making. How is that possible?

1. Cost shifting via copies.
2. Zombie behavior.

Cost shifting?
Cost shifting, in this context, is when one party underpays for a service or product, and the cost of that service or product is recovered from another party who is overpaying.

Again, using New York City’s market as an example, an agency could pay a reporter $3.25, $4.25, or whatever rate was agreed upon. The reporter generally makes the majority of that O+2. Where the agencies get their money is typically the copies. Let’s say you send Johnny on a deposition for $4.25 a page, but you give your client a sweet $3.95 rate because they have so much bulk work. A loss, right? Only if the job is an O+2. There’s no statutory cap on copies here that I know of, and copy rates are notoriously bad in New York City, between 25 cents and 50 cents, so a single copy of more than $0.55/page means profit for the company on that job. Just to put this into perspective, I’ve reviewed a Veritext email from the Midwest region that had copy rates in the $3.80 (regular) to $4.80 (expedite) ballpark. The copy rate for officials in New York, who also collect a salary in addition to their pages, has been hovering around a dollar for the last couple of decades. The idea that private sector is not charging more for that is pretty naive. So assuming an original of 3.95/page, a copy sale of 3.80/page, and a payment to Johnny of 4.50/page, the agency is pulling in $7.75/page in revenue. That’s nearly 42% of the money for them for what is essentially a finder’s fee. It also complicates things for Johnny, who can’t promise clients $3.95 unless he’s willing to take a pay cut and gamble on getting copies.

It goes beyond that with what’s called a sliding scale. The sliding scale awards the client, and sometimes the copy purchasers, with a discount dependent on the number of copies sold. Because the reporters are not fighting for their copies, companies have a lot of wiggle room. They can put $8 on a copy invoice. If a lawyer pays it, then they’ve just made $8 a page under the client’s assumption that “court reporters are so expensive.” If the lawyer complains, they can cut that rate down to $4 or $2, tell the lawyer they’re such a great client and getting such a great deal, pay the 25 cents to the reporter, and walk away with significant amounts of money. Think about it this way: Let’s send Sally on an O+6 for a rocking $5.25 a page, original and 4 copy sales at Johnny’s same rates. The agency can charge 2 bucks a page to everyone, walk away with $10 a page, and again make about what Sally is making despite it being Sally that’s doing 99% of the work because binding transcripts really isn’t hard. Again, Sally is stuck in a situation where working on her own might actually make her less money unless and until copy sales come into play. If Sally can’t survive the short-term pay cut, she doesn’t make it to the big bucks that are keeping agency rents paid, and she’s more likely to accept whatever rate the agency wants instead of the best rate her skill can command. And that $5.25 is generous, because prior to the court reporter shortage getting bad, some companies, like Diamond, didn’t even bother to pay all of their reporters copies. So a company like Diamond as it was would’ve been making 60% of the money from the job before factoring in the proofreading fee that some reporters were asked or told to pay.

The darker side of the sliding scale is when companies ask reporters to change their layout or give a discount on multiple copy sales/realtime hookups. There is typically zero guarantee that they are passing on those savings to clients. Think about that the next time you send a job in your preferred layout and an agency asks you to cram it into a new one that widens the margins or changes the page count. The N word can be your friend sometimes. I knew a realtimer who was asked to slide their rate back because of all the parties ordering. Acquiescence meant losing half their money on that job, but failing to acquiesce might’ve meant the entire job being given to someone else. They used the N word, got the job, and made lots of money. Reporters win when they stand up for themselves.

A hyper-realistic depiction of a court reporter using the N word.

Zombie Behavior? Brains…
Several articles ago I explained the concept of zombie companies. Companies can make money through loans and investors, keeping cash flow positive while losing money and/or earning no profit. Zombies can also be defined as companies that are just barely making their debt obligations. 1 in 5 companies examined by Bloomberg were zombies. In a 2019 Kentley Insights report, 1 in 4 court reporting companies was said to be not profitable. Those that were not profitable lost an average of 10% of their revenue a year. These companies can basically use their investor money to hire people and give customers great discounts. If they obtain large enough market share and run competitors into the ground, they can then jack up their prices monopoly style.

This isn’t a fantasy-land scenario. It’s what Uber did. It gave great discounts and even occasionally gave drivers incentives. It killed the taxi industry as best it could, made itself a fixture in people’s lives, and jacked up the rates while claiming a shortage. Meanwhile, the business model is losing billions of dollars a year. Honestly, I’m more concerned with the cost shifting than I am with the zombies. If companies can’t make money exploiting the “driving” skill, companies are doomed when it comes to a specialized skill like legal reporting. This is a simple calculation. About 80% of America drives and about 0.01% of America court reports. It’s about supply and demand. To me, that says that reporting zombie firms are about 8,000 times less likely to be profitable than Uber, a company which despite ubiquity and billions lost has not managed to turn a profit. But the danger of zombies is evident: They can take up significant market share, impact market rates, and bankrupt other service providers for decades before the money runs out. Again, look at what they did to the medallions. A high of $1 million in sales went as low as $140,000 in recent years, likely thanks to companies that do not even have a sustainable model.

What do we do?
Hope. I’ve been told “what? That’s business! You hate business? They’re not doing anything wrong!” Legally they are probably not doing anything wrong in New York. I’ll concede that much until I have real evidence to the contrary. But morally it’s pretty clear this is wrong. Why are the page rates such a shell game? Why is everything so hidden instead of the yesteryear commission split that reporters made? Why aren’t young reporters being taught the value of the copy and their work? It’s easy to control ignorant people and conclude a lot of companies want reporters to be ignorant so that the companies can continue to leech off of the work of reporters. So to address the morality question, ask yourself how you would feel about me if my mantra was “I need you to be dumb so I can profit off your work.” That would be pretty evil, right? How about if I reduced standard turnaround times so you were always too busy with work to think about the situation and whether you were getting a fair deal? Let’s say I wasn’t evil and circumstances just lined up perfectly for me to profit off your ignorance, and I let it happen. Am I a “good person” yet? Am I “not doing anything wrong?” Sometimes it seems we have this bizarre notion that anything goes in business except standing up and saying “no, this is wrong, I won’t cooperate with this.” I’m still in the process of vetting the following, but I was told by a colleague that reporting companies here in New York City brought on salespeople, the salespeople saw the money to be made in this field, started creating their own companies, killed the union, and from there our rates literally stagnated for about 30 years. In my younger years I was literally told “if you don’t like the way it is, leave.” A good four people that I knew in or around my graduating class of 2010 did leave. It’s been an incredible decade and we are now at the point where people are talking about this stuff pretty freely instead of telling newbies they’re the problem and that they should leave. As I see it, hope and communication are winning us many battles.

I can’t say with certainty where the tolerance to everything that keeps reporter rates down comes from Perhaps it’s all exacerbated by antitrust concerns and the fact that our associations cannot engage in anticompetitive behavior such as group boycotts. Perhaps we see they are silenced, so we mimic that silence. NCRA, for example, could never legally denounce Veritext, US Legal, or Planet Depos in the same way I’m allowed to. Maybe that tolerance is linked to survivorship bias. “I was successful and therefore anyone who is not successful must not be trying hard enough.” Maybe that tolerance is linked to expectations and the Pygmalion effect. “There’s nothing I can do, so I won’t try to change anything, and therefore nothing changes, validating my belief that there was nothing I could do.”

There’s no end to the list of “maybes,” but there is a profound power in spreading knowledge. With knowledge on how the court reporting firms are making their money, everyone from the grizzled four-decade reporter to the newbie graduate can compete. That’s a pretty scary thought for anybody who’s been making money off of reporter ignorance. That’s a scary thought for reporting companies that can’t even make a profit in the current climate. But for the people that actually do the work in this field and the reporter-owned companies, it provides real opportunity. Not so entrepreneurial? You’ve seen now hundreds of invoices and just how much money is in this field. It’s time to ask for your fair share. A typical finder’s fee is something between 5% and 35%. Why should you give up 95% on a copy?

Entrepreneurial? Try subcontracting your O+2 out to your non-entrepreneurial colleagues and grabbing those copy jobs. It may be frightening to lose money on any one job, but if you lose $100 on one job and make $1,000 on another, you put more in your pocket, and as I just showed you, it works out mathematically. You can pay your colleagues well and still make boatloads of money. If you’d like to be added to the list of agencies I compiled so that New York reporters can find you, let me know.

There’s no cheap fix. Industry health is a lot like personal health. Took me a long time to get heavy. It was about a decade of decline until I peaked at 290 pounds. It also took a long time and a lot of reporter apathy to get from the golden age 80s to the nightmare of a field I stepped into where rates were lower in 2010 than they were in 1991. Those of you who saw me at NCRA 2021 saw I’m a lot closer to 240 now and headed in a somewhat healthier direction. Without some communication from people that loved me, I probably would’ve remained hopeless and just kept gaining the weight. Similarly we can rehabilitate this field and make the working reporter’s wallet a lot healthier on average, but it’s going to take consistent effort to get word out to the newbies. The long-term consequence of an informed field is probably more stable pricing for consumers, the people we’re doing all this for to begin with, and I can’t see a single drawback.

Addendum:
As pointed out in a comment below, I neglected to point out that agencies also create a word index or concordance index and charge for those pages. Some firms charge a reduced rate and others charge a full rate. In my past experience, no firm paid the reporter for the index. Since it’s a practice that relates so closely to this topic, I am adding it here.

Is VITAC Paying Below Market Rates for Captioners?

About three months ago, after Verbit’s acquisition of VITAC, a well-known captioning provider, I published a strategic overview for captioners and how they can stand up for consumers. Not long ago, a live steno captioner position was posted by VITAC for less than $20 an hour. The position did boast other incentives, such as the potential for health insurance and a 401(k) for full-time captioners. With health insurance being valued by sources like Griffin at $1.52 to $7.42 an hour, it’s fair to say that we can consider a $19.23 hourly rate with benefits a value of about $30 an hour at best and a value of $20.75 at worst.

Remember, the value is slightly higher than the dollar value if benefits are offered.

Stenography is a highly specialized skill. But even other highly specialized skills, like realtime voice writing, were undervalued. The voice captioner posting said $30 hourly at the top, but then in the body of the description, a $17/hr training rate was advertised. It was further advertised that $35,000 could be made in the first year. $35,000 divided by 52 weeks in a year is about $673.08 a week. Assuming a 40-hour workweek, that’s about $16.83/hr — close to half the advertised rate!

Come work for me for $30 an hour! I mean $17! I mean $16.83!

I thought, “if a company is going to pay its specialized workforce $20 or $30 an hour, certainly I feel bad for the positions that do not have labor shortages or specialized skills.” Then I came across VITAC’s posting for Sales Engineer I (SE1). An SE1’s job is all about onboarding new clients and responding to requests from Operations and Sales personnel. They’re offered $58,000 to $70,000 annually, the equivalent of $27.88/hr and $33.65/hr assuming the same 40-hour workweek. So VITAC’s apparent strategy is to pay the stenographer that is providing the actual service to the consumer about 60% of what they’re paying the salespeople. But just to make sure they look good, they added a modern stenotype to the website.

No offense, sales engineer I, but I think captioners have it a little harder than you do.
Maybe if you were offering more than $20/hr, I wouldn’t find this picture so comical.

Of course, having been in the field the last eleven years, I also have some basic familiarity with the rates that captioners and CART providers charge. $20 to $30 for a “live steno captioner” job seemed low to me. Knowing how companies in the court reporting sector have taken advantage of young reporters, I requested information from several service providers in the field with varying degrees of experience in the hopes that I could get solid info out there for young or unknowing captioners. This is what I learned:

Provider A stated that they did not provide broadcast captioning, but did caption telephone calls and Zoom meetings at a rate of “almost $40 an hour” through Innocaption. It was stated that the work was super easy and may even be possible for students to take, though Provider A did mention they usually do not recommend students work. Asked about their understanding of broadcast captioning rates, Provider A stated broadcast captioning was higher.

Provider B
stated “Even as a brand new CART provider, I never made less than $60 an hour. With one company, after I got my [certification], they bumped me to $65. Another company has always been $65 across the board. The third company has different rates for different jobs. Classes are $60 but if you are doing town halls, harder jobs, it is $75. Fourth Company was a smaller company and [they] paid me $80 per hour, and it was only classes. First company I spoke of is out of Illinois, second is Denver, third is California, fourth is Chicago. And I have never done broadcast captioning. I hope that helps!”

Provider C stated that they performed work for call services that did live captioning and were offered $40 an hour, but they were only taking down one side of a conversation.

Provider D, a 27-year veteran of our field and certified realtime reporter, stated that when they took on captioning work, it was 2014, they had a full-time job, and they did not need to make the same high rates independent contractors usually did. They made $50/hr in 2014 and a 2-hour minimum. That work came to a close. Come 2020, Provider D was again offered $50/hr and attempted to negotiate for $80 because the work was dense and contained a lot of science. The firm “did not know” if they could pay $80, and asked Provider D to come down to $70, which Provider D did with the caveat that they would renegotiate at a later date.

Provider D also received a call from a California-based company and negotiated $100/hr with a 2-hour minimum. The firm paying $100/hr expected no rough draft after events. The firm paying $70/hr required a rough draft. A third firm in Florida offered $80/hr. Provider D stated that the swing was generally between $50/hr to $100/hr and that they would never work for $20/hr because captioning is more than knowing realtime, you have to know how to connect to a multitude of platforms and devices, as well as troubleshoot on the fly.

Provider E wrote “My first response when I read [the $20 rate] was OMG! Yeah, that is SUPER low! So here’s what I know from where I sit in the Pacific Northwest:

There are four levels of captioning that I have ascertained.
1. Broadcast captioning, which is a whole other sphere that requires encoding software and usually above and beyond training to do TV captioning. I don’t really know much about that…” “I don’t know what rates they’re charging, but it has to be higher because the software is not cheap, like a $7k add-on with Eclipse.

2. CART captioning, either in person or remote, through a freelance company or own shingle. This is stuff like government meetings, group conferences, seminars and such, $120-$125/hr with 2-3 hour minimum in my area. We are sometimes requested to bring a projector and/or screen, which adds to rental fees. About half of people charge after hours rates on this. I feel the remote world has let this go a bit. But I know when I go back in person that’ll definitely go back in.

3. Schools. One on one with one student. they are notoriously cheap in my opinion even though they’re being paid by ADA funds, from my understanding. Most commonly in my area $85/hr, 2-hr min. But I’ve negotiated more for after hours and weekend work with one college.

4. There is one company whose name escapes me, probably more, who provide a captioner for phone calls. they only pay $30/hr. I was really bothered by this undercutting of the industry when I found out about the rates folks were accepting. But a reporter I talked to about it said [it’s] mostly sitting there doing nothing because you’re only writing half of the conversation, no transcripts, so super easy work. She considered it easy supplemental income.

That $20 is WAY out of line, especially if that requires continuous writing…”

Provider F wrote “everyone has their baseline. I will do $70 and hide my head, for a friend. But my default is $80 or $85. However, if it’s MY work, my clients, I charge 100 or 125 and pay $80 or $90 or $100 depending on the job…”

According to the Bureau of Labor Statistics inflation calculator, $50 in 2014 money is worth $58.08 in June 2021 dollars. $100 in 2014 money is worth $116.15 in June 2021 dollars. Again, for new captioners, this should put into perspective the value of the work and the importance of occasional raises.

I also reached out to StenoCaptions LLC and received the following response:

“Good afternoon, Mr. Day,

Thank you for your question about our company.  StenoCaptions LLC is proud to be a minority woman-owned business.  Our team of independent contractor captioners earn between $100-120 per hour depending on their qualifications and length of time in the field.  As our website discloses, we charge $140 per hour for most jobs.  This means that our captioners, who are the people doing the difficult and demanding work of providing live accurate Communication Access Real-time Translation, net between 70-86% of what we bill.  StenoCaptions LLC is proud to support our highly trained, highly reliable stenographic captioners.  

We are happy to be quoted on your  blog.  Let us know if you have any further questions.

Sincerely,
Wendy Baquerizo and Joshua Edwards
Co-owners
StenoCaptions LLC
StenoCaptions.com”

As of writing, there is little doubt in my mind that the rates being offered by VITAC, and I suppose by extension Verbit, are well below what could be considered a market rate no matter which market in the United States we examine. Again, in the best-case scenario of a $30/hr value, they are paying 40% less than Provider D, whose full-time job was not captioning, made in 2014! A company like Steno Captions is literally paying six times as much to their providers. This has some troubling implications. Verbit’s entire model, as I understand it, is automatic speech recognition transcription coupled with a human transcriber. Verbit claims on its site that after 8 hours it can provide ADA-compliant material at 99% accuracy, at least that’s how I understand their infographic. They also make the claim of 95% accuracy with an 8 to 12-second delay.

To be fair, it takes me about 8 hours to get 99 percent accuracy on 160 pages. But I’m not a captioner.

We have to deal with the hard fact that, in its series A funding, Verbit made the claim that its “adaptive speech recognition tech” could generate detailed transcriptions with over 99 percent accuracy at record speeds. In its series B funding, Verbit, through CEO Livne, said it would not take the human transcriber out of its workflow. Now it’s apparent that Verbit regards “record speeds” as 8 hours. We have to deal with the hard fact that, when studied by people at Stanford, an entire host of automatic speech recognition products from companies far larger than Verbit had accuracy levels that were 25 to 80 percent dependent on who was speaking.

There’s just no good reason to believe that Verbit consistently has the capabilities that it says it has. This is all part of the claim game that I demonstrated earlier this year. In the video I just linked, I tell six lies, one partial truth, and one actual truth in fifteen seconds. I challenged my readers to think about how long it would take to prove the truth or falsity of each claim. I have to make the same challenge here. Verbit’s website boasts that they are trusted by “400+ organizations,” but when one flips through the organization list, one sees about 16 organizations. Even if one wanted to spend the time and energy to fact check the claim of being trusted by 400 organizations, one could not do so. Why bring it up? Because stenographers need to be aware that a lot of the “intimidating” information out there falls apart when given any sort of investigation. Likewise, there are entities out there that will try to convince young captioners that their skill is not worth very much. I’m publishing this information today to counter that.

Perhaps the low pay wouldn’t bother me, but it goes directly against digital recording’s main talking point of “we need to record it because there are not enough stenographers to meet demand.”

You guys showcase the shortage. I’ll keep showcasing your BS.

Maybe the shortage of stenographic court reporters and captioners is exacerbated by companies like this coming in and offering pay that’s nowhere near the market rate. There’s no innovation involved. It’s a shameless war on workers. It doesn’t take a particularly bright person to say “gee, there would be more money for the company if only we could reduce the labor costs.” It also doesn’t take a particularly bright person to point out to captioners that they cannot accept this if they want a healthy field. We’re going to need the entrepreneurial individuals among us to consider jumping in, setting up shop, and competing. We’re going to need captioners to demand the pay they deserve. So if you come across an inexperienced reporter getting told they’re only worth $20/hr, please share this with them and be a major part of pushing back.

Addendum:
I realized after my initial draft that the $20 an hour could be a full-time job. Assuming 7 hours a day, five days a week, 52 weeks a year, that’s a salary of about $36,400, below the national average, and well below what I started working for as a court reporter around $70,000 a year. So even looking at it from the standpoint and potential of “more hours for less pay” I am unimpressed and captioners should be too.

The Impossible Institute

Let me set the timeline for everybody. It’s 2008. Schools are seeing some pretty nice numbers, maybe 60 a trimester where I was. Court reporting steno schools are saying this is a timeless, guaranteed profession. Obsolescence is impossible and there will always be tons of work. 2010 comes along, and my class of reporters is told by the market there’s no work. There’s a glut. Too many reporters, not enough work. We’ll start you at what they made in 1991 because we’re such benevolent people. And by the way, rate increase is impossible. By 2014, there’s news of a shortage incoming. and by 2018, the shortage is in full swing, and even here in New York, where you had agencies like Diamond not paying their people copies, unless they really liked them, they started paying copies to a larger percentage of their reporters. That was after almost a decade of such a terrible cost to the agency being deemed impossible. Thanks, partner.

So it’s interesting whenever someone tells me something can’t happen, won’t happen, or is impossible. It’s equally interesting when someone comes out with an authoritative and definite prediction, that something must happen. So I briefly reviewed some materials out of STTI, the new mouthpiece of the anti-steno business coalition. Completely ignoring the resurgence of American stenography and my series of ten shortage solutions, the STI says crunch the numbers, it’s impossible for schools to meet the forecasted shortage of 8,000 reporters by 2020. Well, maybe, when we go by the information from 2013, it seems unlikely. But when you can log into the Open Steno Discord and see almost 100 people online on a Saturday morning in 2019, and you can see for yourself the constant efforts of A to Z, Project Steno, and private schools, it seems like these so-called experts have little more than a BA in BS.

Don’t take it from me, look at their own words. They try to pin the blame on NCRA for not adopting voice writing wholesale. But what kind of argument is that? Voice writing has been around since World War II, but the NCRA didn’t adopt it, so now it’s too late, digital wins. If anything, that tells me that if the NCRA doesn’t adopt it, it doesn’t fly. If we, the stenographers in the marketplace today, do not accept your inferior methodology, and keep marketing ourselves, we stay on top. If they’re so sure that these steno-centric programs won’t work, why bother saying they cannot win? Simple. They’re guarding an empty city. If they get you to give up recruiting, educating, and empowering your fellow reporters, the market’s open for them to come in and pick up the pieces. You decide whether that happens. Are you going to let five people scare off 20,000 of you?

Look no further than their straw man future predictions to see how weak their argument is. What will the market look like in 2039? What will happen in 20 years? You don’t know. Nobody knows. So when the “experts” tell you what’ll happen, they hope it’ll give you a sense of security, and you’ll act or fail to act, and become a participant in their version of the future. That’s how that works. It’s an echo chamber claiming steno will fail in the hopes that that’s how things roll. Are you going to fall for it?

I’m generally not going to cover the STI too much on this blog. Who wants to give clicks to a cherry picking propaganda outfit? But look at the beginning of this post again. Look at all the people who made claims that turned out to be untrue. I’ll give you one more. In 2017, I was told more or less not to bother with this blog because nobody would read it or find what I had to say credible. It was impossible. This year I had 13,000 views and 6,000 visitors. Here’s a prediction. You can do that. You can do anything you’ve got motivation for. And you can do it a heck of a lot better than the experts. I’d say the people out there working every day are the experts. To wrap this up, let’s just say that if someone is telling you that something is impossible, or that something is definitely going to happen, you want to look at their motives before you buy in. Last question. What’s your next move?

Historic Rate Data: New York 1990s

We’ve got another snippet of the past. Last time, we looked at historic rate data from the west coast of the United States. Today, the old Federation of Shorthand Reporters contract hit the web. That’s the east coast of the United States. For those who don’t know, there was a union for freelancers in New York City in the 80s and 90s. They had their struggles and legal hurdles, and they do not exist today, but the agreement stands as a gateway to the past that we can use to inform our future.

And inform our future this should. A quick glance at the contract tells us the November 1991 rate for a regular was 2.75. Expedite $3.35. Daily $3.65. As with last time, I shoved this into an inflation calculator. Inflation, remember, affects all currency. It impacts every industry. It impacts every dollar earned in this country every year regardless of who is earning it or what job they do. If you have money, you are pretty much guaranteed to have inflation. Even virtual economies in video games experience inflation. It is a concept inherent to capital.

You know what I learned? That $2.75 rate in 1991 dollars had the buying power of $5.12. That means if you’re making $3.25 today, you’re working 40 percent harder to have the same buying power. If you’re making $3.50, you’re working about 30 percent harder to have the same buying power. Even at a gorgeous rate like $4.50, you are working 10 percent harder than they did in the 90s to make the same buying power. When I say work harder, I mean more pages. When I say more pages, we all know that that translates to lost time with our families, friends, and more time staring into our screens racing deadlines. If you’re a newbie like I was, and you’re started out at $2.80, you basically need to do double the pages that they had to do in 1991 in order to have the same buying power and quality of life. Again, we’re not talking about a raise. We’re talking about keeping the same exact quality of life.

It’s time to train each other. It’s time to share this info so we don’t stay on this ride. For every reporter out there who doesn’t know, there’s a reporter ready to be suckered. It’s that simple. Staying quiet will force people right out of this field because they’re being expected to work much harder to have the same quality of life. Personally, I have no problem accepting that there are market forces pushing down that rate. It’s not $5.12 or bust. But have some respect for ourselves. I have no problem saying we need to rise up and be damn good at what we do. Can you walk into an agency and say “hey, the rates from 1991 were better, I need a raise?” No. But it’s time to end the culture of silence, look at what was, keep each other informed, and stride toward where we want to be.

October Occupations 2019

Before we get into this post I just want to say I updated the old Get A Job post to include the exams page of NYSUCS. I still say that every jobseeker in New York should be checking the pages linked there every 15 to 30 days to be safe. Share findings. Be committed to keeping everyone up to date. If everyone is talking about where the work is, nobody’s left in the dark.

Even though this page launches October 1, postings are only current as of September 30.

DANY is still hiring for their grand jury reporter position. It’s a great job. Definitely give it a shot.

Special Narcotics Prosecutor, as I recall, had a posting for one grand jury reporter. Now there’s a posting for two. I say that if you haven’t applied yet, it’s your lucky day, go for it.

The state court system is still accepting applications for the provisional court reporter job. If you didn’t take the test, it still might make sense to apply. If they didn’t get enough passes on the civil service exam, they’re going to need you.

Southern District, that’s federal court, is still looking for a reporter. Don’t let this great opportunity go to waste if you’ve got the certifications or skill necessary to work with SDNY.

There are over ten vacancies federally all around the country. If New York’s not where your heart is, no big deal, but you’re not allowed to leave (joke).

Plaza continues to keep a posting for court reporting and English instructors.

New Jersey has apparently started hiring for the first time in a long time. I had posted this on Facebook but not on Stenonymous. Hopefully the government has realized the inherent value of having someone personally responsible for making the record.

Freelancers, I know that there’s often not a lot of postings on here with regard to work for you. I will work on something that might help there. Until then, you’re free to check out my recent post on historic data and inflation, as it impacts every dollar we make every day we breathe. I have been getting emails from Magna claiming over $100 in bonus fees. Now that I think about it, this probably gives you a clue what’s actually being charged for appearance fees, and a peak into the law of supply and demand. You’re in demand. Your skills are in demand. Act accordingly, do great work, and make a great record.

Fun fact. In the editor this post has no bullet points. In the preview it does. Which version will everyone see? That is the question. If you’ve ever wondered why some posts seem to have bizarre formatting, I blame computers.

The vTestify Lie

I’ve often worried we too often buy into hype from voice recognition sellers. Dragon represents itself as being 99 percent accurate, but only has about a 3-star rating. Opened up to scrutiny, VR and digital recording companies don’t make the cut.

So we had a company mentioned on Facebook called vTestify. They brag about all the money they can save people on depositions. Just knowing what I’ve reported in the past, other voice recognition companies have raised a lot of money. Verbit raised $20 million. Trint raised something like $160 million. As far as I can tell, vTestify raised $3 million. Either they’re 50 times more efficient than everybody else or they’re woefully underfunded and their investors are set to lose while the company lurches along burning capital. Let that sink in for the next time somebody is trying to sell you the future, investors!

I would’ve left it there, but then another reporter brought up that they have a calculator. The claims there are laughable. They claim that they can save attorneys $3,198 per deposition. I don’t know what reporters in North Carolina are charging, but I know here in New York I could get somewhere around $4.00 a page, and maybe on a great day a $100 appearance fee. A pretty thick day is about 200 pages, only ever getting to that 300 or 400 page count occasionally. So take 200 pages multiplied by 4. 800. Add on that sweet appearance fee, and maybe it comes to 900 bucks. Even real-time reporters only charge a buck or two a hookup, so even with 6 hookups, we’re still only talking maybe a $2,000 day. We can all acknowledge that these glamorous multi-thousand dollar days exist, but the bottom line is that’s not the norm and vTestify isn’t actually saving anybody a dime. Their calculator doesn’t even make any sense. When I added the numbers they gave, I got $3,646. Somehow their calculator comes up with $4,329.

It gets better — or worse — you decide! Then we have this snippet about the court reporter shortage. Using their numbers and assuming it’s totally true, they say there are 23,000 reporters to cover 3 million depositions. What a crisis! Except when you take three million and divide that by 23,000, you get 130 and change. If every reporter took 131 depositions a year, using vTestify’s own numbers, we’d be just fine. There are about 260 weekdays in a year. Succinctly, if every reporter worked half the weekdays in a year, by vTestify’s own argument, there’d be no shortage. Let’s not forget all of the steno-centric initiatives like Open Steno, A to Z, Stenotrain, and Project Steno, that have taken place since the Ducker Report to bring people into this field. Are we really expected to believe there was zero impact and things went exactly as predicted? I don’t, and you shouldn’t either. Let’s put this another way. If the median salary of a reporter is about 57,000, reporters are only taking home, on average, 5,000 a month gross. So how can vTestify be saving anyone 3k or 4k per deposition when the average reporter is only grossing 5k per month? They can’t. But that doesn’t stop them from saying they can.

We have one decision to make in this field. Are we going to get out there and educate the consumer, or are we going to lay down and let these irresponsible companies fake it until they make it? There’s zero compunction with lying to make a buck, and customers need to know. Smart purchasers have already seen through this BS and stuck with stenographers through thick and thin, and they’ve done better for it. Tried, tested, efficient; stenographic reporters are the way to go. Maybe vTestify will figure that out and make the switch themselves!

Remember all this next time you see somebody peddling a similar product. And next time you’re making a sales pitch, ask your buyer what their monthly budget for depositions looks like. If it’s more than $5,000 a month, I have a few numbers above that say they can save a whole lot by switching to stenography.

Shortage Solutions 6: Pay the Piper

Everybody knows the story about the Pied Piper. A town has a terrible vermin problem and the Pied Piper comes, promising to do away with the problem. The Piper uses his or her flute, pipe, or whatever musical instrument the story calls for, and plays a magical tune that lets him or her lead all the rats to the river to be drowned. Upon the Piper making good on their promise, the town refuses to pay the Piper, and the Piper uses that magical tune to lead all the children away. The moral of the story is pay your debts — or else!

When I was a newbie, people had no trouble telling me I needed to pay my dues, accept whatever an agency was willing to toss me, and move forward. Those people were right. In the beginning, one needs to be hungry and establish themselves. So it’s with some amusement that I get to say now to all of you: Make sure after that initial starter period that the Piper is paid. Court reporters, you are the Piper. The agency is not the Piper. The agency went through the trouble of marketing and receiving work to dish out to you, but if any one particular agency didn’t exist, the depositions would still be occurring, the demand is more or less fixed.

In the face of fixed demand and a fairly specialized skill set of deposition or stenographic reporting, it makes sense that as the supply of court reporters goes down, the price must rise. Here in New York we were pretty depressed on rates. Agencies were offering $3.25 a page and 25 cents on a copy, if that. Things were bad. Now the shoe is literally on the other foot, and it’s time for reporters to demand to be paid, and for agencies to pay them before the reporters take your children away.

I have to say, one starter company that seems to get this shifting paradigm is NexDep. It looks like they want to pay Reporters 4 a page and 2 a copy. 2 dollars, just so you know, not two cents. I reached out to Daniel Perelman, ostensibly NexDep’s founder, just to get a little more insight on what they’re doing or things they’d like reporters to know about their company.

My very first question was whether they had a referral program like many of the success stories out there, and he confirmed that NexDep does have a referral program where a percentage of every job from the referred client would go to the referrer.

Next I asked about wait time, and Mr. Perelman explained they don’t currently bill for wait time, but also stated he was open to it and understood the need to bill for wait time in the event a reporter was sitting and waiting for hours on their time. He did also mention to me that the reporter’s full-day appearance fee is always given, even if the deposition is a half hour long.

Asked about RFPs and whether NexDep was taking a step into any of that territory, Mr. Perelman stated that they were open to any business opportunity, but also noted that his experience with RFP contracts tended to result in low pay for reporters. My takeaway was that if it wasn’t getting his reporters paid, he wasn’t going to take it.

Finally, asked if he had anything he wanted to tell reporters or the field about his company, he wrote, “Nexdep is the first to market on-demand court reporting platform. We’re popular not because of our low rates, but because we make scheduling incredibly fast and simple on the client end, while also making the accepting of jobs fair and easy on the reporter end. We’ve made freelance court reporting a truly freelance career again.” Honestly, I first met Mr. Perelman at the Plaza College Court Reporting Symposium, and he was honest and upfront about not being a reporter, but his company policies tell me he knows who we are and the value we bring to the table.

Now all this said, I have definitely had some anecdotes from reporters who said “I signed up for NexDep and haven’t gotten anything yet.” So that indicates to me that there’s definitely a larger market share for NexDep to go out there and grab — but maybe this is an opportunity for all the other agencies and all reporters to figure out that one sure route to retain reporting professionals is to make sure they’re getting paid for doing the lion’s share of the work.

The Cost of Doing Business

Dragging up part of an old retainer agreement just to prove a point here. As you can see from this example, if the case went to depositions, the law firm intended to charge almost fifteen dollars a page to me, the client. Let’s just say that in New York at that time, 2014, it was pretty easy to find someone to do it for 4. Many of my contemporaries were working for $3.25 a page or less. Being somewhat shy, I never bothered to ask why that was so high or explain the going rate of a stenographer.

But this should raise some questions for us in the field. If this was in a retainer, what kind of rates are really being charged for our services? Is there really a race to the bottom? Certainly, some owners have bid low to get contracts, and that can hurt our fees, but I have felt for a long time that if we started to see invoices from various law firms around the city and state, we’d see a pattern emerge of winners and losers.

The losers are undoubtedly those who do not make it part of their business to learn what they are truly worth. Learn exactly what the market will bear and demand it. The lucky thing about being a loser, I can say from experience, is that it is a mindset more than a personality trait. We all have the capability of changing our minds, pulling ourselves out of a worker mentality of “I will work and get what they pay” to “What is my value really?”

In deciding your rates and what you want in life, you should create a simple spreadsheet or list. You can use Google Sheets today for free. Write down all of your expenses. Your business and personal expenses. How much is your food, shelter, supplies per month? Add to those expenses any business expenses you might have to improve your business. Think classes, certifications, equipment. You take that list of expenses, and you have the absolute bear minimum you must make. Now consider what you would like to make. Go over to my math tables on how many pages you need to make your desired annual salary. Look at the different amount of work you have to do at each rate, and see for yourself the cost of doing business.

Remember that you are the provider. It’s not going to get much cheaper than your expenses unless you live a very lavish lifestyle. Why does everything cost so much? Because at the end of the day, people and their families have to eat. So don’t be shy about applying that to your business, asking questions, pushing up your rates when appropriate, and be confident about the skill you’re selling. Hopefully seeing $14.95 in print raises questions for you like it did for me. You’re a winner, earn like one.

Table of Contents

On the suggestion of a reader, the table of contents has been revised to show articles in date order with summaries. Articles or posts that I believe have no more value are omitted from this page but may be found via the search box.

This table of contents is currently under construction. Please use the search box on the home page if
you are looking for something specific.


Open Steno’s Unprecedented Growth Continues 11/23/21
OpenSteno.org continues its push to grow the stenographic legion.

Stenonymous Promotes Naegeli’s Lawsuit Threat on Twitter 11/22/21
After Naegeli’s lawsuit threat I promoted it on Twitter to 8,000 people and Naegeli backed down.

Rumors that LiveLitigation is Linked to vTestify False, says President 11/21/21
Though both companies may have used the branding “LiveDeposition,” the president of LiveLitigation says they are competitors.

Naegeli Threatens Legal Filing Against Stenonymous 11/20/21
Due to my 11/19/21 post, Naegeli threatened to sue me.

Naegeli Charged $11.50 Per Page on a Copy Sale 11/19/21
This post exposed how Naegeli charged $11.50 on a copy sale, even if that’s not what was ultimately received.

Day 1 of Stenograph Boycott, Company Releases Pro-Steno Teaser 11/18/21
After I called for a boycott, Stenograph put out pro-steno images to appease customers.

NCRA Joins Battle, Calls Out Potentially Illegal Conduct 11/17/21
NCRA announced to the country that procedural rules were being violated in many states, so I reported on it.

Is Stenograph Sabotaging Stenographer Software Support? 11/16/21
This post memorialized the deterioration of Stenograph customer service in 2021.

Orange Legal, A Veritext Company, May Share Location with BlueLedge 11/12/21
This post explored the fact that Orange Legal appears to share a location with BlueLedge.

BlueLedge Connected with Veritext and Stenograph 11/11/21
This post showed the friendliness of BlueLedge, a digital court reporting training program, with Stenograph and Veritext.

Identimap Offers Free Trial to Court Reporting Businesses 11/10/21
This post explained Identimap’s offer to court reporting businesses.

US Legal Support Switches to Ultimate Staffing in Its Bid to Betray Industry 11/9/21
After months of daily LinkedIn posts searching for digital court reporters, US Legal switched to using Ultimate Staffing to post the digital court reporter jobs.

Court Reporter EDU is FoS 11/7/21
This post exposes CourtReporterEDU.org, a site that appears to be dedicated to providing resources for people looking to become court reporters / stenographers. The site actually redirects people to Ed 2 Go / BlueLedge.

US Legal Terrified of Stenonymous, Donates $50k to Project Steno 11/6/21
A jab at US Legal Support for donating a comparatively trivial amount of money to Project Steno while doing everything in its power to undermine, underpay, and eradicate stenographers.

Stenograph’s Public Relations Problem 11/5/21
This post explains that Stenograph’s good will towards stenographers is manufactured to appease so that Stenograph can sell to both stenographers and digital court reporters. I explain that it is in stenographers’ best interest to boycott unless and until the company ceases all digital court reporting promotion and why stenographers have that power.

Proof STTI is a Propaganda Machine 11/4/21
In this post I revealed that if STTI’s claims about stenographer shortage were accurate, 16% of jobs would be uncovered.

Is US Legal Giving Digital Reporters Benefits? 11/4/21
A post comparing the temporarily good treatment of digital court reporters to the historically atrocious treatment of stenographic court reporters.

StenoMasters Membership Free to Seven Students — Charter Imminent! 11/3/21
A post revealing StenoMasters would soon be chartered. Several students were given their first year free.

My Transformation 11/1/21
A post revealing more of my thoughts on human psychology, how I used that to help myself and others, and how I hope others will use my discoveries for good.

U.S. Legal Support Charged the Equivalent of $4.90 on a Copy Sale in CA 10/31/21
A post revealing how U.S. Legal charged $4.90 a page on a copy. A court ruled $2.50 was reasonable.

Tipping Points Are Hard! 10/27/21
A post revealing my letter to the FTC and Twitter campaign exposing Peter Giammanco’s behavior.

Support A Steno Streamer Today! 10/26/21
A post announcing my support for VaderBabe87, a steno Twitch streamer.

Veritext and US Legal Lied to the Public About Stenographer Shortage 10/23/21
This post explored how two major court reporting companies inflated the required enrollments to solve the stenographer shortage by a factor of six.

Want a Press Release? Write Me Today! 10/21/21
My post offering press release services.

Becki Joins the Stenographic Legion! 10/20/21
Becki’s TikTok took the steno world by storm months prior to this post. She unboxed her new stenotype on camera, and this post memorializes that.

Verbit Continues Trying to Brainwash an Industry 10/19/21
A post that pits actual numbers against Verbit’s overblown claims of stenographer shortage.

Steno101’s Spotify Ad Has Taken Off 10/18/21
A post memorializing Steno101.com’s Spotify ad launch.

A Little About Copyright and This Blog 10/16/21
A lighthearted post where I explained I would not enforce any copyright that I own related to this blog and encouraged readers to use it in whatever legal way they wanted.

Arizona Asked for Public Comment on Recording and We Responded 10/14/21
A memorialization of Arizona’s attempt to change the court rules and our response as a field.

My Open Email to Readback Active Reporting 10/12/21
A post where I revealed an e-mail I wrote to Readback Active Reporting, a firm attempting to sell digital court reporting under the ruse of being a new classification, “active reporting.”

Upcoming Appearances with Stenographers World and PYRP 10/8/21
A post where I announced a weekend of online appearances and said something controversial.

BLS Statistics on Our Field May Be Unreliable 10/7/21
A post that exposes how the Bureau of Labor Statistics data has changed over time and why it may be accurate as of October 2021.

AI Researchers Have Similar Expectation & Belief Problems to Ours 10/6/21
A post that discusses AI winter and points to the importance of funding and investor perception.


We Defeated The Stenographer Shortage Twice Before I Was Born and Will Again 10/4/21
A look at historic stenographer shortages and what that might mean for our current shortage.

When Autocraptions Fail, Stenographers Step Up 10/2/21
A post memorializing when a stenographer stepped up to help people suffering from bad captions.

Upcoming Online Events Court Reporters Are Invited To! 9/29/21
A post that announces Ana Fatima Costa’s 9/30 workshop and AAUW’s 10/5 workshop.

U.S. Legal Support Continues Its Attack On Minority Speakers 9/28/21
A post that lines up and explains more succinctly my case for why U.S. Legal is exaggerating and exacerbating the shortage.

Zombie Corporations in Court Reporting (2-minute video) 9/27/21
A video post explaining zombie corporations and a brief reasoning for my belief that much of the private equity money in court reporting is devoted to zombie corporations.

Big Companies Are Not Using Digital Reporting Because of Stenographer Shortage 9/24/21
A post showing that despite claims that the use of digital reporting is due to stenographer shortage, few good faith attempts to recruit stenographers or build interest in the field are made.

Find Your Voice With StenoMasters 9/23/21
A blog post promoting StenoMasters, a nonprofit dedicated to helping stenographers and the public with public speaking.

If You Think I’m Your Enemy, Watch This Video 9/20/21
Realizing that some of my message gets lost in writing, I took to video to explain myself to my fellow court reporters.

How 60 Stenographers Changed Reality 9/17/21
This post urged reporters to see their own power as individuals.

Verbit Published Kentuckiana Proceeding Audio Online Without Anyone’s Permission
9/15/21
This post exposed how Verbit posted family court proceeding audio on the internet and paved the way to the audio being taken down.

Investors Misled, Verbit Lies, Media Buys It 9/14/21
This post explored various claims by Verbit and why they were misleading or untrue.

US Legal Rep: Does It Really Matter If Done Legally and Ethically…? 9/13/21
This post exposed that US Legal Support may be lying to court reporting consumers about the stenographer shortage.

How Corporations Gaslight Stenographers Into Fighting Each Other and How To Beat That 9/9/21
This post exposed the gaslighting that causes infighting in our field and distracts us from talking about actual issues.

The Layperson’s Guide To Why Stenographic Reporting Is More Efficient Than Digital Reporting 9/8/21
This post laid out some facts about digital reporting that are rarely talked about and dives deeper than “what if the microphone doesn’t pick it up.”

Allison Hall — $20 to Sponsor a Student in Need 9/7/21
This post celebrates the anniversary of Paying It Forward, a group of stenographers coming together to help students and newbies break down financial barriers to entry in our field.

NYSCRA Offering RPR WKT Test Prep September 2021 9/4/21
This post advertises NYSCRA’s September 2021 test prep.

How Science and Psychology Help This Blog Beat Digital Reporting CEOs 9/3/21
A post that explains the importance of narratives, psychology, recruiting digital reporters, and sharing information.

I Figured Out Why ASR Is So Hard To Perfect 9/2/21
A post I put out with an epiphany as to why automatic speech recognition is not closing the gap to 100%.

Was Ducker Worldwide Wrong About Stenographer Shortage? 9/1/21
A post about Ducker Worldwide’s Court Reporting Industry Outlook 2013-2014.

What Court Reporters Can Learn From Y2K 8/31/21
A glance at the history of Y2K and how we can use that as a model for solving the stenographer shortage.

Stenographer Energy & Social Media Recruitment 8/30/21
A review of a popular TikTok about stenography and a jab at the dishonesty of US Legal Support.

What Is Realtime Voice Writing and Why Is It Better Than Digital Reporting? 8/22/21
An explanation of voice writing and why it blows digital reporting out of the water.

Drillmaker for Students/Educators 8/6/21
A post introducing a simple computer script that anyone can use to help make lists of random words for drills.

Fear Public Speaking? Try StenoMasters! 8/4/21
A post announcing the birth of StenoMasters, an non-for-profit online speaking club for court reporters.

The Magic of Cost Shifting – How Big Companies Beat the Working Reporter
8/4/21
A post that gets into cost shifting and how some court reporting companies can shift costs to make it harder for the working reporter to compete directly with them.

Is VITAC Paying Below Market Rates for Captioners? 7/27/21
A post that explores job postings by VITAC and compares it to providers’ past experiences in captioning.

Will Verbit Go Public in 2022? 7/23/21
This post gently critiques a Forbes article and points out possible futures for the Verbit company.

The Importance of Plover and Open Steno 7/19/21
This post talks about the Open Steno 2021 survey.

PCRA Wouldn’t Say Whether It Sees the Future Generation as Being Digital Reporters
& What You Can Do About It
7/17/21
This post describes a webinar held by PCRA on June 26, 2021 that platformed digital reporting, why digital reporting is not an adequate court reporting technology, and what court reporters can do to safeguard their associations.

NCRA News. Career Launcher and President’s Party 7/14/21
This post describes NCRF’s Career Launcher, a series of modules to help new reporters. It also mentions the NCRA convention president’s party.

Why I Resigned From the NYSCRA Board and NCRA Strong, and the Future of this Blog 7/7/21
This post dives into why I resigned from several volunteer activities and announces my intention to continue providing industry news.

John Belcher on Winning Depositions 7/1/21
This post showcases information from John Belcher with regard to depositions.

Gartner: 85% of AI Implementations Will Fail By 2022 6/30/21
This post talks about Gartner’s prediction that 85% of AI business solutions will fail and explains why that might be the case.

PAF Steno 6/29/21
This post mentions PAF Steno and the work it is doing to train stenographers.

Thinking of Taking Private Clients? New York Reporter: …Trust Yourself and Go Do It. 6/28/21
This post showcases a Q&A with a New York reporter that was able to double their money by taking private clients.

Over-Engineering Will Hurt Your Business 6/24/21
This post explores over-engineering and the dangers of it in a general sense. It also explains how automatic speech recognition and AI relates to over-engineering.

Steno & Me (Under the Sea Parody) 6/24/21
These lyrics are a parody of Under the Sea from the Little Mermaid set to a steno theme. Immediately after this post was launched, it was discovered that more than 10% of stenographers are also mermaids.

Share Something For Me? 6/22/21
This post touches briefly on how social media algorithms can hamper the spread of information and asks court reporters to share my 6/19/21 article in order to counter false perceptions about stenography in the media.

Relationship Conflicts & What You Can Do When It All Goes Wrong 6/21/21
This post talks about the types of personalities you might run into when buying something from someone. It also proposes a process for resolving conflict. It is geared toward business relationships but can be used for personal relationships also.

Journalists May Be Reporting Black People’s Stories Wrong 6/19/21
This post was utilized in an ad campaign to bring more attention to our field with regard to the study Testifying While Black. Many outlets reported false or misleading headlines regarding the study. This article dives into the dishonesty of several media sources when it comes to stenographic court reporting.

Recording Endangered By Stenography’s Retirement Cliff 6/17/21
This post talks about how the stenographer shortage can hurt the record-and-transcribe modality of taking down the record. In brief, it shows how stenographers are used to transcribe work in many places that have “switched to digital.”

Outreach Webinar by Project Steno – June 6, 2021 6/2/21
This post boosted the 6/6/21 Project Steno/NYSCRA webinar pertaining to high school outreach.

1 in 4 Court Reporting Companies May Be Unprofitable 5/28/21
This post describes a 2019 report by Kentley Insights, explains what zombie companies are, and goes on to suggest that the unprofitable companies in the field are the ones using digital reporting.

Does Stenonymous Spend More On Steno Ads Than US Legal? 5/27/21
In this post US Legal’s LinkedIn campaign to recruit digital court reporters is exposed. The post also shows how Stenonymous has been used to expose thousands of people to stenographic court reporting and contrasts that with US Legal’s apparent lack of a stenographic recruitment strategy.

Vote Yes! NCRA 2021 Proposed Bylaw Amendments 5/25/21
This post advertises the 2021 proposed bylaw amendments and gives my opinion of each.

Court Reporters Speak Up For The Record On Future Trials 6/2/21
This post explores the April 2021 report by the Future Trials Working Group to the New York State Unified Court System. It also showcases association and union response to the report and the reply received by the court system.

MGR Interviewed on the Treatment of Reporters 5/18/21
This post shares my interview with Marc Russo, owner of MGR Reporting, on the treatment of reporters.

CART v Autocraption, A Strategic Overview For Captioners 5/13/21
This post gives information to CART providers to help them cope with the hype and lies surrounding automatic speech recognition (ASR) and sentiments by some that they are replaceable. It talks about how captioners can protect consumers and why consumers need that protection.

Literal v Readable, A Primer on Transcribing What We Hear 5/10/21
This post describes several issues stenographers may run into on the job, including whether to edit something that is spoken or leave it completely verbatim. It explains how context matters in our work.

Paying It Forward with Allie Hall 5/4/21
This post mentions Allie Hall’s efforts with regard to Paying It Forward and how reporters can contribute.

A Primer on ASR and Machine Learning For Stenographers 4/22/21
This post explains some of the technology behind automatic speech recognition and machine learning in simple terms so that stenographers can understand it and educate their clients.

How We Discuss Errors and Automatic Speech Recognition
4/12/21
This post explains automatic speech recognition’s word error rate metric and compares it to how court reporters measure errors.

For Digital Court Reporters and Transcribers, Check Out Steno! 3/1/21
This post was used in an ad campaign to expose digital court reporters and transcribers to stenography and express to them in simple terms why it is better to learn the skill of and work in the field of stenographic court reporting.

Facebook Boosting 101 2/26/21
This post explored the power of paid advertising and showed stenographers how they can multiply their reach by 20.

For Students Saddled With Unpayable Student Loan Debt 2/24/21
This post presents links and resources relating to options students in debt have.

Aggressive Marketing — Growth or Flailing? 2/22/21
This article dives into Fyre Festival and describes how sometimes companies talk a good game even when their product or idea is unprofitable or poorly executed. It also takes a look at VIQ Solutions, parent of Net Transcripts, Inc., and how despite making millions in revenue, VIQ reported over $300,000 in losses.

Help Chris DeGrazio Celebrate International Women’s Day! 2/19/21
Court reporter Chris DeGrazio sought to celebrate International Women’s Day by creating a collage. This post helped advertise it.

Court Reporter Humor – Stenoholics & Andy Bajaña 2/15/21
Stenoholics and Andy Bajana have some hilarious videos related to court reporting. You can get links to them through this post.

Finding Time 2/12/21
This article talks about time management, the importance of scheduling, and using common tools such as calendars and schedulers. It also cautions against taking too much time trying to find the “perfect” tool.

Scholarships & Contests For Students February 2021 2/11/21
This post provides information with regard to 2021 scholarships and contests for stenography students.

You Need 2FA Now 2/10/21
This post talks about two-factor authentication (2FA) and why court reporters need to use it wherever it is available.

Veritext “Provides More Work To Stenographers Than Any Other Firm In The Country” 2/9/21
After reaching out to Veritext for comment regarding what I perceived as a nonsensical and incongruent recruitment strategy, I reached out to Veritext for comment.

Need Continuing Education? Consider CCR Seminars. 2/8/21
This post breaks down the value of one private court reporting education company, CCR Seminars.

List of New York Agencies 2/5/21
This post provides a list of New York agencies in spreadsheet format.

The Ultimate Guide To Officialship (NY) 2/4/21
An anonymous person had been harassing me for several years. One of their “gibes” or implications was that I was an official reporter that posts a lot about freelance and I should post more about officialship. So I did.

Collective Power of Stenographers 2/3/21
This post is a mathematical demonstration of the power of stenographers. Often, stenographers share posts from companies or electronic recording companies as gospel. This post notes that reporters collectively have more money and power than any organization.

For The Record Documentary Goes Free 2/2/21
This post reported Marc Greenberg’s announcement that the For The Record documentary would become free.

NYSCRA’s CRCW 2021 & My Thoughts On The Future 2/1/21
This post announced several NYSCRA plans for Court Reporting & Captioning Week 2021 and explained why reporters must stand by their associations.

Can Freelancers Apply For Workers Compensation Benefits? (NY) 1/29/21
This post explored under what circumstances an “independent contractor” could attempt to claim workers comp benefits in New York.

GGU Presentation & Why You Matter 1/28/21
This post talked about Ana Fatima Costa’s presentation for Golden Gate University, Court Reporter Tips Every Lawyer Needs To Make the Best Record. It also went on to describe how any reporter can make an impact.

Beware Commercial Leasing Agreements for Equipment 12/27/20
This post explains commercial leasing agreements and how they can be very costly traps for reporters if reporters do not fully understand the agreement.

Can You Hear Me Now? Computer Parts For Steno Made Simple 12/22/20
This post explains to court reporters what they’re looking at when buying computers. It gives simple descriptions of components and how to make good purchasing decisions. It also provides simple troubleshooting tips or ideas.

What Law Offices Need To Know About A Court Reporter Shortage 12/15/20
This post was used in an ad campaign to explain the court reporting shortage to law offices. It focused heavily on combatting misinformation about our shortage and explained where stenographers could be found.

Remote Notarial Acts Executive Orders (NY 2020) 11/5/20
During the pandemic the governor of New York issued an executive order which allowed remote notarial acts. This post tracked the orders and extensions for court reporters.

Trolls and You 10/17/20
This post explored trolls-for-hire and exposed how cheap it could be to organize a misinformation campaign. The post also noted examples of likely trolls. It also counseled against the advice “don’t feed the trolls” and explained the importance of not allowing trolls to dictate the conversation.

The Question To Ask Yourself When Viewing An ASR Demo 10/10/20
This post compared several high-profile technology buys to automatic speech recognition technology and its dearth of such purchases. It also showed that ASR technology by the biggest players in the business was inadequate for court reporting.

Turning Omissions Into Opportunity 9/19/20
This post explored several omissions in the media regarding court reporting and demonstrated how court reporters can use these omissions to inform journalists.

What Verbit Leadership Needs To Know
9/12/20
This post appealed to Verbit leadership and pointed out how exaggerated claims could make the company look bad.

How To Spot More Better Marketing 8/25/20
A short guide on seeing through puffery.

Common Scams 8/18/20
A guide to spotting scams that may be adaptable to our industry.

August Asterisks 2020 (Jobs) 8/13/20
An August 2020 post about jobs that were available.

StenoKey, Stenographic Education Innovation? 7/1/20
A post about StenoKey, an educational program by Katiana Walton.

Stenonymous on VICE News Tonight 6/18/20
A post covering my TV appearance regarding the Testifying While Black Study by Taylor Jones, et al.

June Jettisons 2020 (Jobs Post) 6/16/20
A June 2020 post about jobs that were available.

Expedite Legal, Enhancing Coverage Nationwide? 6/15/20
A post covering Expedite Legal, an app service connecting lawyers to legal service providers like court reporters.

Check Out 225 and Beyond (Beware of Busywork) 6/14/20
A post promoting the work of Euan Williams.

How Organizations & Associations Work 6/13/20
A post that explains how associations work and the volunteer structure of them.

May Machinations 2020 (Jobs Post) 5/12/20
A May 2020 post that described available jobs.

NYSCRA Student Webinar May 2020 5/5/20
A post advertising the May 2020 NYSCRA student webinar.

Stenopalooza was POWerful 5/3/20
A post summarizing Stenopalooza 2020 and NCRA STRONG

Pricing Pages In A Market of Fear 4/6/20
A post that discussed supply and demand and the dearth of work in our field at the start of the 2020 COVID-19 pandemic.

April Applications 2020 (Jobs Post) 4/1/20
An April 2020 post about jobs that were available.

Steno Shortage Stats March 2020 3/14/2020
This post gave fast facts reporters could keep in mind when discussing the stenographer shortage.

What Verbit Investors Need To Know
3/4/20
This post investigated Verbit’s series A funding claims and compared them with series B funding claims. It also explained how a cost savings estimate by STTI was pathetic.

Trust Issues, Brought To You By Veritext 2/25/20
A post that examines the actions of Veritext versus statements made by the company.

Eastern District NY Hiring! 2/13/20 2/13/20
A post outlining a job opening in February 2020 for the Eastern District of New York federal court.

Stenonymous on Facebook 2/3/20
A post that announces the beginning of the Stenonymous discussion group on Facebook.

Fantastic February 2020 2/1/20
A post that lists jobs that were available in February 2020.

The Savior Chimera
1/29/20
A post that examines NCRA v AAERT and their relative abilities to combat the court reporter shortage.

Copyright and Stenography 1/24/20
A post that dives into the lack of copyright protection for stenographic court reporting.

Shortage Solutions 12: Stenography 1/23/20
A post that gives mathematical reasons on why it is smarter to address the court reporter shortage with stenographers than transcribers.

Shortage Solutions 11: Logistics 1/22/20
This post discusses the possibility of getting clients to space out depositions instead of starting everything at 10:00 a.m. in order to improve the logistical difficulty in getting a stenographic court reporter at every deposition.

A Night In Brooklyn, PYRP 78 1/21/20
A post that details an initiative by Protect Your Record Project and gives examples of how every reporter can advocate.

Why & When Leaders Stay Silent 1/15/20
A post about why leaders do not always address or acknowledge adversarial organizations and/or detractors.

NYSCRA 2020 Survey, Lobbying
1/9/20
A post about NYSCRA’s 2020 survey as well as some ideas I wrote to the association.

January 2020, Just Apply! 1/6/20
A post regarding jobs available in January 2020.

Stenographers, Planet Depos Is Not Your Friend 12/10/19
A post documenting attempts by Planet Depos to attract digital court reporters.

The Economics of Caring
12/6/19
A musing about apathy and how it can cost you your job.

Pricing Yourself Out of the Market 12/4/19
A post that briefly talks about the potential of pricing oneself out of the market and then launches into a defense of why rates in certain markets could be higher.

December Dirigibles 2019 12/2/19
A post describing jobs available in December 2019.

The Impossible Institute 11/23/19
A post examining the Speech-to-Text Institute and why claims that the stenographer shortage is impossible to solve are false.

The Original and What? 11/7/19
A discussion about copies, happiness, and altruism.

Government v Gig Economy 11/6/19
This post explored the possibility of the government reclassifying stenographers and what could be done if that occurred.

November Niches 2019 11/4/19
A November 2019 job post.

Stenonymous Suite: Early Version 10/29/19
My early coding experiments resulted in the Stenonymous Suite, released in the hopes people brighter than me do better.

Historic Rate Data: New York 1990s 10/25/19
A review of court reporter rates that showed we were making less value in 2010 than in 1991.

MAPEC 2019 10/21/19
A review of the reporter Empowerment Conference in 2019.

Raise Your Rates 2019 10/4/19
A call to get reporters to raise their rates in accordance with supply and demand.

Loans, School, & You 10/2/19
An explanation of debt to assist students.

October Occupations 2019 10/1/19
An October 2019 job post.

Outfluence by Al Betz 9/23/19
This program presents a professionalism and communication program called Outfluence.

NCRA Virtual Town Hall, September 21, 2019 9/22/19
This post described a 9/21/19 NCRA Town Hall session.

Historic Rate Data: A First Look 9/21/19
This post took historic rate data from the west coast and adjusted it for inflation to show court reporters were behind inflation.

How To Create Timed Dictation 9/21/19
This post describes how to create timed dictation.

Buying Hype 9/17/19
This post described the dangers of buying hype instead of thinking critically.

Keep Enemies Closer 9/16/19
A caution against oversharing.

Forgiving Your Impostor Syndrome 9/13/19
A post regarding letting go of feelings of inadequacy.

Pattern Writing 9/12/19
This post describes how using patterns or groups of briefs can help you remember and use them.

Shortage Solutions 10: Contract or Employment 9/9/19
This post proposed employment structure changes to help with shortage.

September Submissions 2019 9/1/19
A September 2019 post talking about available jobs in 2019.

The Disappointment Paradigm 8/30/19
This post describes the importance of setting boundaries.

State Associations With Mentoring 8/23/19
This post released a spreadsheet of nearly every stenographic court reporting association in the United States and whether it had mentoring.

Achieve Your Dream Salary Using Retrograde Extrapolation 8/19/19
This post describes how one can meet goals by setting the goal and working backwards to see how that goal might be accomplished.

The Resurgence 8/16/19
This post remarked on the resurgence of American stenography.

Do You Log Your Practice? 8/13/19
This post described how tracking practice could enhance progress.

Shortage Solutions 9: Independent Listings 8/12/19
This post explored how available directories of court reporters could end the shortage.

Recording Grand Jury (NY) 8/11/19
This post documented an instance where grand jury proceedings were audio recorded and related New York laws.

Library of Congress Seeks Volunteer Transcribers 8/10/19
This post urged stenographers to assist in transcription for the Library of Congress.

Guarding the Record Against Misinformation 8/9/19
This post points out misinformation in the court reporting industry and the importance of speaking against it.

Global Alliance Founding 8/8/19
This post documented the founding of Global Alliance.

Combination Banking 8/7/19
This post discusses combination banking, a better way to do Q&A.

How Many Errors Allowed? 8/6/19
This post presents a spreadsheet to calculate how many erors are allowed on a steno test and points out that a student did this better than me.

The vTestify Lie 8/5/19
This post pointed out that vTestify’s claim that it could save $3,000 per deposition was false.

August Applications 2019 8/2/19
An August 2019 jobs post.

Steno Speed and the Youtube Angle 7/27/19
This post documented my effort to preserve the old stenospeed dot com audio files.

Can’t Outspend? Outsell. 7/25/19
This post provided anecdotal evidence on how stenographers were being outmarketed rather than outmatched.

Stenovate, Workspace Consolidation 7/22/19
This post highlighted Stenovate, a transcript management software.

Shortage Solutions 8: Retirement 7/19/19
This post discussed how retirees could stop the stenographer shortage.

Cert Shaming 7/17/19
This post discussed the importance of certified and uncertified reporters not fighting each other.

Review: A Court Reporter’s Guide to Leadership and Team Building, by Colin Yorke 7/15/19
A review of a very short book about leadership by Colin Yorke and a giveaway to get his writing out there.

New Speed Students, Learn To Let Go 7/10/19
This post details the importance of avoiding the asterisk key on test day.

Practice, Finger Drill, WKT, Dictation Marker Update 7/6/19
This post documented by attempts at coding computer scripts that could help create finger drills, NY Civil Service WKT practice, and automatically mark dictation.

Shortage Solutions 7: Recruitment 7/5/19
This post described how important recruitment for stenography was and gave mathematical examples for how court reporters could increase the number of graduates just by talking about the field.

July Jobs Jubilee (2019) 6/28/19
A post for July 2019 jobs available.

RE: Remote Judicial Reporting, WUNCRA 6/26/19
A post that pointed to the danger of remote judicial reporting, as well as offered both praise and criticism for the Wake Up NCRA blog.

Can Verbit Replace Verbatim? 6/21/19
This post described difficulties that I anticipated Verbit was going to have with perfecting automatic speech recognition technology.

Stenonymous Suite and Q&A Generator (Concept) 6/20/19
This post revealed a computer programming script I was working on called the Stenonymous Suite.

Shortage Solutions 6: Pay the Piper 6/17/19
A post where I explained one way to end the shortage would be to pay stenographers better.

Sexual Harassment for Stenos 6/11/19
A post describing sexual harassment in our field, and specifically New York law.

Law For Stenographers (US) (FRCP) 6/10/19
Federal procedural laws I feel stenographers should know of.

June 9 Burngirl CaseCAT Tips (2019) 6/7/19
A post promoting a CaseCAT tip event by Burngirl.

Shortage Solutions 5: Public Perception 6/6/19
A post that described the importance of public perception to stenography’s survival as an industry.

NCRA Bylaw Amendment Proposals 2019 6/5/19
A post memorializing the 2019 NCRA bylaws amendment proposals.

Be Smart With Social Media 6/5/19
A post with various cautions about social media and how to use it in a way that builds your brand instead of destroying it.

The Cost of Doing Business 6/4/19
A post giving general advice about expenses that revealed an old retainer I signed where $14.95 per page was in the contract for depositions.

Table of Contents 6/3/19
This is the table of contents you are currently reading. 6/3/19 is the day it went live.

To Our Litigators 5/31/29
A post to lawyers about our stenographer shortage.