NCRA 2.0 May 2019 Survey

Truly, NCRA has continued its commitment to being inclusionary and making changes to benefit all stenographers and members. Today we got an email that asked us to share our thoughts. That means you, reader, can participate in shaping the discussion for the field. You can be pretty sure that your words are going to reach somebody. Feel free to discuss it here, but before you do, go answer up, because your feelings matter, and the NCRA has taken an important step in letting you know that by asking. I encourage everyone, from the people that I am regularly in correspondence with to my anonymous readers to check in with your ideas for the future and how to make an NCRA that you want to be a part of.

And here are my own answers, to the extent they may be helpful or act as a beginning for bigger, better ideas.

What’s your GREAT idea?

“Most of our fights are won or lost at the state level. NCRA has historically taken on a supportive role and/or a federal, national approach. It is probably time to put at least some focus on states, particularly the big four identified by Ducker, Illinois, California, New York, Texas. Ducker said over 50 percent of court reporting was out of those states. If we lose in any of the four, it’s over.  I understand there is a committee for this type of thing now, but it will take some more press to get this knowledge to the members that have left / stopped renewing. As a very sad example, a friend of mine formerly worked with the Workers Comp Board of New York, which was gutted by electronic recording. When that person called NCRA, that person was told something along the lines of it’s a state matter and that NCRA is federal — of course, that was the NCRA then and not today’s NCRA 2.0 — but today that means one fewer member for NCRA. We can’t change the past. We can make the future better.”

How can YOU help?

“I can write. I can research. Perhaps one avenue to go down is to build a strong case for federal educational grants, see what Congress has passed in relation to other industries and begin building a strong case for stenographic education funding. NCRA has been efficient at this type of federal lobbying before and that can continue.”

Other IDEAS?

“1. Perhaps a reworking of the bylaws is in order. Leadership in NCRA is limited to Registered members, but this ends up being more exclusionary than other methods. The unfortunate truth is that there may be qualified leaders among your participating members. We had this issue in New York. In our case it was that retired and educator stenographers could not join the board. We voted on it twice, and both times, members stepped up and said if they want to lead, have them lead.

2. Inclusionary leadership. There are infinite ideas in the world. Perhaps it would be beneficial to NCRA’s image to come out with two or three big ideas that are being discussed, and either formally vote or informally poll members to see which is most important to them. I wouldn’t bind the board to the vote, but it’d probably make people, even the people that cannot donate time or effort in other ways, feel they have a voice. And to those that “lose” the vote, you can tell them this issue is still on our radar. You matter. Ultimately, memberships are selling the organization, and with regard to sales, feelings matter. 

3. If the time and data is available, make an effort to reach out to those who have not renewed. Perhaps talk to them about their beliefs or why they left. Thank them, encourage them to give NCRA 2.0 a try, and make a note of common themes. For example, if you found that 25 percent of non renewals were for a specific organizational reason, wouldn’t it be worth addressing?”

Interview with Esquire GC

Pingback: Shortage Solutions 1.

After reviewing the Esquire Deposition Solutions, LLC’s article about their remote court reporting solution to the the ongoing court reporting shortage, I reached out to Esquire and got a prompt response from Avi Stadler, former litigation attorney and current General Counsel at Esquire.

Across social media, reporters have been wondering about this initiative and what it might mean for them personally and the field as a whole. We’ve gotten a good first look at what the program is and how it might develop, and we encourage all readers to keep on reading about it below. Note that the following is not a verbatim transcript but a recitation of what was said.

We asked:

  1. When did the remote deposition initiative start? We’ve found articles dating back to at least 2017 for Esquire being a leader in promoting remote depositions.

A. Actually, the program started very recently. Where there might be some confusion is we first promoted remote depositions, which are the attorneys appearing remotely and the court reporter with the witness. Now we’re rolling out remote court reporting, which is the court reporter appearing remotely in jurisdictions where that is permitted by law.

2. Did the Ducker Report and forecasted shortage play a role in the development of the remote deposition technology and program?

A. The shortage isn’t forecasted, it’s here. We are having issues every day with covering work. That said, we are looking at remote reporting as our flagship approach to the shortage that will allow reporters to cover more jobs and stack depos without wasting travel time, gas, and money. If a reporter has to commute two hours there and two hours back, that’s four hours lost. This can give reporters back that time.

3. Is there any special training required or is it an intuitive program?

A. We do train reporters rigorously, but the technology is not very complex. We’re starting this program in our offices so there are always dedicated Esquire staff there to help. If the program is very popular, we may actually expand it to other locations after proper testing and quality assurance.

5. What states is Esquire looking for remote stenographers in?

A. Several. We are not giving out legal advice, but we do have a document which cited some of the laws in various states that I’d be happy to give you. Notably, Texas and Florida do not allow remote swearing of witnesses so we do not offer remote reporter in those states. Federal depositions may be remotely reported, and we are exploring that as well.

6. Is it true that 70 percent of reporters are retiring by 2023? The Ducker Report seems to suggest 2033.

A. I’m not entirely sure. There may be a typo in our article — but I’ll say this: demand is outpacing supply. At the time the Ducker Report was written in 2013, the average age of reporters was about 51 and now it is 57. At that time, there were 1500 new entrants expected and 5100 set to retire, so we all have some work to do together to close that gap and meet the demands of our clients and the industry. Anecdotally, it has become increasingly difficult to cover jobs. We’ve even asked for coverage from other agencies at times and still been unable to cover.

7. Any specific areas pop out as being difficult to cover?

A. California has been very challenging. We’ve even talked to the California Deposition Reporters Association about it, and they’ve said the same. Other than that, non-metro areas. For example, border towns in Texas can be hard to cover. Unfortunately, again, Texas does not permit remote swearing of witnesses. Rural areas are difficult to cover.

8. Has the forecasted shortage increased opportunities for reporters in terms of work or pay?

A. More work is definitely available for stenographers. I wish more people would pass the tests. It’s a great career. Our mission is to ensure the sanctity of the record is preserved, very much like all of you. So there’s a ton of opportunity and more people should get into it.

9. Has the forecasted shortage increased court reporting costs?

A. Costs have definitely gone up. Court reporters are charging more. Some companies are paying hundreds of dollars in bounties to get jobs paid. It’s a difficult situation, and that’s not sustainable.

10. With the remote court reporting program, who is responsible for ensuring compliance with local laws?

A. Well, we are not giving legal advice to our clients. But, again, I have a document I’ll share with you that cites the laws in various states and that we are confident in. Ultimately, our clients have to be comfortable with remote court reporting and whether or not it’s allowed in their jurisdiction.

11. Is Esquire running any stenographer training programs?

A. We do offer a mentorship in all of our offices where a new reporter can be paired with a more experienced reporter. We also engage with state court reporting associations and have occasional programs related to court reporting, continuing education, and business. For example, last year we had a program “Like A Boss.” That program was designed to help with the challenges of being an independent contractor and offered tax tips. Finally, we work very closely with the schools. Here in Atlanta we offer to have reporting students tour the office, see what we do, and get a feel for what it’s all about. We also have an internship program that allows students to sit out with Esquire reporters to gain deposition experience.  We’ve had over 30 interns across the country participate over the last 3 quarters.  Additionally, we offer two scholarship opportunities each quarter to our interns.

12. Any other initiatives or ideas you’d like to tell stenographers or clients? Anything you’d like to tell us at all?

A. My boss — the CEO of this company — loves this industry. Her son is currently completing service in the army and plans to enter court reporting school after that. We are all committed to the industry. Personally, I see it as Esquire freeing court reporters to do what they do best, making the record, while Esquire takes care of the sales, marketing, production, collection and pay.

And there you have it. Often on this blog we encourage readers to think critically and always be informed. Today’s no different. Be informed, be inspired, and be ready to realize that there are a lot of opportunities out there for the working reporter and aspiring entrepreneur. There’s a big demand for reporting, and stenographers have the capability to fill it. There’s a big demand for solutions to problems. For example, perhaps many of our readers feel the stenographer should have a physical presence so that the stenographer remains a fixture at proceedings. That’s good! It’s another perspective which can lead to more and better solutions.

So whether you come away from the blog thinking you want to work with Esquire or thinking you’ve got way better ideas, I’ve got to encourage you to get out there and do it. Say it. Be a part of the conversation and lead your peers to be more marketable, professional, and ready for the future.