Pre-Launch: Project Phoenix

As far as coincidences go, I could not have planned a better name to coincide with recent events. If you have not yet answered the Phoenix Pre-Launch survey, please do so. I anticipate being able to release more information soon™️ as we ford into 2022. This is the first major move in a re-imagining of our education. If current data is any good, this will benefit independent contractors and small businesses across the country.

Sneak peak: About 40% of respondents say they would not change their answer to question 6. I’ll be writing about why I think this is a great thing soon. In the meantime, please share with anyone you think might be interested! I am currently devising a way to make this project and product more valuable while responses come in. Happy new year, everyone!

This survey was designed to understand and address the needs of court reporters and freelancers. The more I know, the more I can do.

Additionally, the new donation system is up on the homepage at Stenonymous.com. I would like to thank everyone that has donated. I see you and I am grateful. I am still familiarizing myself with the Stripe dashboard and whether there is a way to send a personalized thank you through that. If not, I know most of you, so I’ll be reaching out shortly. At this time, it is my intention to give the product of Project Phoenix free to anyone who spends $225 or more on Stenonymous this year or last year. As soon as I have been able to run the numbers on it, I’ll hopefully be able to make that a promise “velocius quam asparagi coquantur.”

Stenonymous Receives Demand for Correction & Apology from Naegeli

Last night at about 10:00 p.m., I received an e-mail from Richard Hunt of Barran Liebman LLP about Naegeli. It was a fairly standard legal threat, not that I know what those look like, since I’ve never received one before. If you’re short on time, skip their nonsense and read my reply.

The demand letter is available for download here:

Richard Hunt Letter to Stenonymous Download

Now, I understand that this kind of thing may have a chilling effect on the free speech I have worked so hard to promote in our industry. I must ask all of you not to be afraid, but to turn to your state and federal legislators and law enforcement. Take this opportunity to share with them what is happening. I will lead by example in defense of our collective futures. I will be brave as I am asking all of you to be.

The PDF download and plain text is below.

Letter to Richard Hunt from Christopher Day Download

Dear Mr. Hunt:

I’ll assume you’re an honest lawyer roped into this circus by your corporate client. Welcome. Make sure you’re sitting for this one.

This is my show. Defamation is a false statement of fact published to a third party that causes damage. Naegeli’s reputation is so awful that I find it hard to believe there’s anything that could be said that would damage its reputation further. Some of the statements I make are factual, and truth is an affirmative defense to defamation. Beyond that, some of the statements I make are an opinion based on my expertise as a stenographic court reporter for the last 11 and a half years and creator of what is indisputably the largest blog in my industry. You do not have a cause of action and therefore it would be legally wrong for you to file a complaint against me.

You should peruse my blog. I’ve been reporting corporate corruption against much larger corporations than Naegeli. Veritext and US Legal Support appear to be involved in a plot to rig the court reporting and stenotype services industry against consumers/lawyers. What was done to the healthcare industry as portrayed in the series Dopesick about Purdue Pharma is more or less being done to my industry. The difference here is that what is occurring in my industry is what would have happened if one doctor rallied the others to fight the misleading advertising and dishonest behavior. Conceded that the series is a dramatization of the actual events, of course. I have a moral obligation to stop the lies and dishonesty rampant in my field because of the damage this plot will likely do to my profession, its students, minority speakers, and testimony transcript accuracy. Once the public takes note and begins alerting the DOJ, FBI, and FTC as I have, there is virtually no chance the plot will continue. Naegeli’s gouging was such a minor and unrelated part of that, that in my wildest dreams, I couldn’t have imagined this kind of foolish overreaction and strategic blunder. Thank you.

My field is beset by silence and fear. I aim to break this. To achieve this I have become a goal-oriented person. You see, now that Naegeli has threatened to sue through an actual law firm, it’s put itself in a much worse position than anyone could have conceived. Now Naegeli has two choices. It can fail to sue me, and show an entire field of nearly 30,000 court reporters that it is a scared barking dog, which will embolden them. The competition from all of them will become so fierce that it will run the company into the ground. Alternatively, Naegeli could sue. I am quite sure that I can find a valid counterclaim. We can lock each other in for a lawsuit and give this field the show it never knew it needed. It will be the single-largest destruction of capital the industry has ever seen and your client’s reputation will drop even more as court reporters across the nation realize that money could’ve gone into advertising to fix the stenographer shortage. Imagine the backlash. “Yes, I could’ve spent $400 an hour advertising this profession but instead I, Naegeli & Co., have decided the money is better spent stifling Christopher Day’s free speech.”

I know the latter seems like an attractive choice, but it will only expand my audience exponentially and possibly allow me to run daily ads decrying Naegeli’s hatred of free speech and the stenographic free press. I took a personality test recently, and it claimed I was a mediator. Perhaps unsurprisingly, I have come up with a third option. I can use my media personality to completely rehabilitate Naegeli’s reputation. We can sign a contract that Naegeli will use only stenographers and/or voice writers, and will shift their billing model to be the more open and honest “split of invoice” method. I’ll take $100,000 for up to two dozen press releases or media actions in 2022. Together, we will find a way to repair Naegeli’s image in the eyes of the public and court reporters across the nation. We can donate 5% of the contract to NCRF and 5% of the contract to Open Steno to show the field our resolve and unity.

I have about $1,200 to my name and am about $20,000 in debt. You see, the corporations in my field looted it so much by the time I got here that as a young man, I simply didn’t have a fair shot. I let you know that in order to explain that in the event you sue and somehow manage to bribe a judge and/or jury to see things your way, you will have succeeded in little more than obtaining a piece of paper called a judgment that says “you win, congrats.” Meanwhile, the work I am doing will ensure that not a single stenography grad ever has to suffer like that again. If you believe there is any universe where I will back down, there is an ancient stenographic proverb designed just for you.

TKPWHRUBG.

Pre-Launch: Stenonymous’s Project Phoenix

By my estimates there are 20,000 freelancers and 28,000 court reporters total in this country. We do not receive much formal legal education beyond the terminology we might hear. This has left many of us confused on our legal rights. Even the agencies that hire us, schools that train us, and the members of the bench and bar we work with every day lack basic information about important concepts we are dealing with. This puts court reporters at a serious competitive disadvantage against anyone with the funds to hire a lawyer.

It’s time for change. If you are ready for that change, please take some time to answer this 8-question survey. I encourage you to share it with anyone you feel might answer it honestly. Every single honest answer will pave the way for taking this from concept to execution. This survey allows me to gauge interest and expand the project. I will release more information as soon as it is appropriate and safe to do so.

We must keep recruiting and sharing information. But I would like to remind everyone to take care of yourself this holiday season. If the stenographic newswire or some other issue is causing you to feel down, take care of yourself. Try to reach out to a support system. Humans are communal. You are not bad, wrong, or alone. You are human. You will be okay because all feelings change over time.

A very special thank you to every single one of my readers. Your readership has made this moment possible. Let me just note that Sound Professionals’ Chris Carfagno has let me know about their latest product announcement. I have always heard good things about SP; I have a great impression of Chris and have no problem recommending them. I will state that I do not believe I’ve personally used their products. When I used to use audio, I think I was using a mic sold by Stenograph at the time, which probably explains why I don’t use audio anymore. I have also started transitioning to Eclipse in honor of the Stenograph boycott. It feels great to be learning new skills and technology in my field and I would encourage every single reporter in the industry to give it a try. Eclipse provides robust training resources on top of its Anytime Support. I even had to call them recently (weekday, business hours), and they returned my call in under three minutes. Switching isn’t easy, but Eclipse has done all it can to make my transition pleasant. I have a feeling that once I am done, I will be able to honestly tell readers which software I prefer from a performance standpoint. Stay tuned.

PS. Stenograph reached out to the Texas Court Reporters Association board. My understanding is that there will be a future meeting in 2022 where members will be allowed to ask questions. This is why I called for the boycott. The more pressure we apply, the more urgent it is for them to curry favor with our associations and make us happy. It would make me personally happy if Stenograph acknowledged that digital court reporting will likely hurt minority speakers’ transcript accuracy. I give my word that if Stenograph makes such an acknowledgment, I will call off the boycott. Until then, let’s see how far those revenues can fall for 2022 and 2023 renewals as people continue canceling support. This profession will endure. Stenograph’s endurance relies upon its service to this profession.

Veritext Update, March 2019

Introduction & History.

First and foremost: This post is going to get into past history and then go into more recent history. In the more recent history, in order to prove that what we’re saying is true, there are screen shots of a person’s LinkedIn social media. We’re free to discuss that and we’re free to say how we feel, but any reader that comes here should be aware that harassment, bullying, menacing, stalking, and defamation are all amoral and illegal. Those things may all open you up to criminal and civil action. If you use our steno news as a gateway for antisocial behavior, do not be surprised if you get police at your door.

Now onto history. Veritext was a leader in working to bolster stenography. A quick Google search will show you that assuming all the media out there to be true or partially true, they are a partner to NCRA and do or did, on some level, and sometimes on an astounding level, support the stenographic methodology for taking the record. It is hard to tell if what follows is a case of Yes, Prime Minister’s advice on backstabbing or a case of the principle of hedging. Veritext proceeded to buy out a lot of stenographic or court reporting companies, including Diamond Reporting here in New York. Next, we caught wind that Veritext was advertising to attorneys that they should change their deposition notices to add language of “stenographic or other means”, presumably so that Veritext could choose to send digital reporters to jobs.

This all ended up culminating in a post where we mirrored SoCalReporter’s ideas and said: We need to stop beating each other up about where we work and start talking solutions. Guess what happened? People started coming up with solutions, and content, and even going so far as to create watchdog groups. We have said this before, but we are seeing a memetic shift. The reporting zeitgeist of silence is over. There are hundreds of voices blogging, talking, and working together to come up with new ideas.

Today & Tomorrow.

So that brings us to the end of February 2019. A woman named Gina Hardin, purportedly a VP of Sales at Veritext, wrote or posted an article about digital reporting being the changing landscape of reporting. There was a great deal of chatter about this, culminating in the post being taken down the night it was posted, and an immediate declaration from Veritext that the post was posted by a former employee and that they had nothing to do with it, honest. This doesn’t pass the colloquial “sniff test” or SMELL test for being true. Why would a former employee try to drum up business for a past employer? In this country, with so few rights for workers, what employee would ever go out on a limb and post something like that without their employer’s explicit permission? Unless you work for the government or have a contract saying otherwise, you can be fired for any reason or no reason, even a made up reason, just not an illegal reason, of which there are very few. The whole thing just doesn’t make sense. And if she’s a former employee, apparently nobody told her, because as of March 2, 2019, she was still listed as working at Veritext, but under the name Gina H. It’s all but undeniable that Veritext is pushing digital, including hiring via their website.

Now, here’s the deal: Some people went online and talked about the typos in the article, or even had personal attacks. It’s not about her. As best we can tell, she’s an employee doing a job, and probably doing it damn well. We make a thousand typos a day unless we’re Super Stenographer. Stenographers, and the entrepreneurs among us, should really be looking at teaming up with salespeople like that who’re dedicated to their job and willing to put themselves out there. Though we have not yet gotten a chance to interview Eve Barrett of Expedite Legal, one of the things she’s alluded to online is there’s an amazing power in human-to-human marketing because of this digital, faceless world. Who is going to be better at human-to-human marketing than someone who is willing to attach their face to the product and pitch? We wouldn’t be surprised if there are stenographic companies looking to poach Gina H. or salespeople like her right now! There’s huge money in this field. Nearly every big agency has a satellite office in every borough of New York City and a cadre of dedicated employees — in other words, there is money to be made in this field, and we shouldn’t be afraid to hire talent when it means a bigger return. Success is often a matter of intelligent delegation. As stenographers, we often let our penchant for perfectionism stand in the way of hiring help and building our brand, perhaps to a fault.

But where does that leave us? Well, we need to recognize that Veritext is apparently willing to lie. Freelancers need to recognize that group boycotts by competitors may fall under antitrust violations. Reporters everywhere need to start acknowledging that the best way to beat ’em might be to just start grabbing clients. It’s time for us to get serious about funding our associations and demanding marketing and entrepreneurial courses. These companies all exist because they got clients off of somebody else. Individually, they may seem bigger or stronger than us because they can outspend us one-on-one, but there’s an inherent power in the fact that if thousands of reporters were to compete directly with them and start poaching clients — which is perfectly legal unless you signed a contract saying you wouldn’t do that or stole a trade secret — they’d be SOL.

For the most ambitious, start looking at fundraising. Start considering all the ways companies come into existence. You very well could be the next nationwide conglomerate. As a matter of fact, if you’re in Illinois, New York, California, or Texas, you are in one of the largest court reporting states in the country, and you have a real shot at seizing the market. Companies rise and fall — but your career is in your hands.

We look forward to the day Veritext sees it’s on the losing side and starts throwing its weight behind stenography again. We look forward to dutifully reporting that right here on this blog. But until that day comes, we encourage fierce competition in this market. Don’t be complacent. Maybe someday we’ll get SLAPP’d for standing up for our profession, but we’re happy to take the heat so that you don’t have to. Be involved. Encourage others to get involved and start building their brand. Know that you are making a difference in how the market and our day-to-day jobs develop.