Veritext “Provides More Work To Stenographers Than Any Other Firm In The Country”

“We are committed to our entire network of independent contractors, including the stenographic reporting community, as they provide an integral and necessary service to our legal system,” states Tony Donofrio, CTO of Veritext. “Technology has become an integral part of practicing law today, and while it will not take the place of the stenographer, it will continue to evolve to provide the profession with a broader toolset to aid them in their commitment to transcribing the spoken word efficiently.” – passed to me by Senior Vice President Valerie Berger on February 4, 2021. Again, these are the words of Veritext’s CTO, Tony Donofrio.

How’d we get here? Not long ago, I was performing some research on where students could find scholarships and grants. It wasn’t long until I came across the Veritext Scholarships page. It struck me as odd that I had gotten eight LinkedIn notices for the company looking for digitals in my area, but not a single one for stenographic reporters. I did what many of my readers do. I kept an open mind. I reached out, and I asked, in spirit “why bother with scholarships for stenographic reporting if you’re going to press so hard on digital reporting?” I had an e-mail exchange with Ms. Berger where I shared many of the things I’ve reported on in the past and seen in the media recently. I got to explain that to many reporters, this kind of stuff comes off kind of like business “stashing,” a term I borrowed from the dating world where a partner says they love and support you in private, but doesn’t do a lot to broadcast that relationship, usually to maintain a relationship with another partner.

The message I got back, in sum and substance, was that Veritext supports all of its independent contractors. They said they find their own network a better way of finding stenographic talent than LinkedIn. Ms. Berger told me that Veritext provides more work to stenographers than any other firm in the country, and took the time to link me to some things that Veritext is doing or has done to support the stenographic community:

  1. Pre-pandemic fundraisers for Project Steno.
  2. The Veritext Peer Advisory Council (VPAC) and its mission to mentor students and individuals considering a steno career in North America in addition to collaborating with Veritext on education for the stenographic community. VPAC also has a student resource center, where the advice column has scores of reporters saying what I often tell students, “find a mentor!” As a matter of fact, there is an old quote from me right on that advice column, “know your market and seek many mentors.”
  3. The webinar A Collaborative Effort: Investing in the Future of Our Profession. In celebration of Court Reporting & Captioning Week 2021, the webinar will be held again on February 11, 2021.
  4. Monthly newsletters featuring reporters and stories.
  5. A Court Reporting Training Program through Maryland Community College System.

I was positively surprised by a lot of what I saw. Our lives and careers are so busy. It can be hard to keep track of all the information out there, and though I was tangentially aware of some of these endeavors, a lot of it was news to me. Let this mark the first time that I have seen such a definitive statement from Veritext. Technology will never replace stenographers. I’ve alluded to that. Many industry leaders have said that. Now Veritext, through its CTO, says that. This is serious vindication for all the times we’ve pressed to correct the news media. This is truth that can be brought to the media’s attention by any one of us for years to come. What better time for such a declaration than CRCW 2021?

What I need from readers is a commitment to keep sharing information and supporting stenography. There are so many programs that have opened up to beat the shortage and for stenographic court reporters to meet the demands of the legal field. There’s so much media about such a small field that it becomes impossible for one man to keep track of. As we march through the year, please feel empowered to send me things that support this article, contradict it, highlight the work of other agencies big or small, or give a totally different point of view on a totally different topic. We’ll keep building information and work to keep the public record accurate, and court reporting will carry on as the fantastic career it has always been.

Trust Issues, Brought To You By Veritext

There was a pretty serious open letter posted by Veritext this month. It basically goes into their stance on digital reporting. I try to be fair in all things, but looking at Veritext’s history, and the general direction of the field, I don’t really find the letter reliable. I’ve reported on the good that Veritext has done with offering scholarships, and I hope that continues. I hope it doesn’t turn out like US Legal and Stenotrain, where it was apparently bought, paraded around for a bit, and mothballed.

Given all I know, I can only assume that there are people at the company with different directions or management styles. Beginning of last year, Veritext stood proud for steno and wouldn’t cross the picket lines in California. That was followed by the revelation that they were coaching clients to amend their deposition notices to allow for digital reporters. Almost immediately after that, their then VP of Sales wrote a very pro digital article that got shared wildly on social media before its deletion, and Veritext response was, more or less, that it was done by a “former employee.” I think it’s infinitely more likely that the culture at Veritext at the time was looking at digital. Realizing that they can’t compete with tens of thousands of stenographers, they backed down.

I view Veritext through a lens of cynicism for all the above reasons. For a long time in this field it was rumored that digitals were being sent instead of reporters by various companies, and that was often denied. Then we started to have hard evidence of it, and the message pivoted to the shortage and how companies can do nothing about it, they just have to use digital. When grassroots groups of stenographers can start putting together things I could only dream of, and they can do that ostensibly faster than the million-dollar companies, there’s a willpower problem, not a resources problem.

Let’s push into the specifics of the Veritext letter for why it screams BS to me. When someone wants something from you, they play good cop, bad cop. The good cop starts out in the Veritext letter by saying how committed to court reporters they are and going on about how they provide more work to stenographers than blah, blah, blah. It’s very disarming language. The letter then pivots to the bad cop. Remember, stenographers, we have a shortage problem in the thousands! Disarmed, you, the reader, is then hit over the head with some purported factoids to fill you with a sense of hopelessness.

As best I can tell, most of what they state is extrapolated from the Ducker Report from 2013 or 2014 data. They don’t cite any sources at all, so the accuracy of the bad cop statements is tough to gauge. Yes, stenographers are looking at a bit of a battle. Over the next 13 years, a large percentage of this field will retire. Yes, there was a forecasted supply problem for court reporting. But let’s set the record straight. By far, the largest supply gap was California, which is also a state where the stenographers are best positioned to deal with the heavy burden of recruiting new talent. There are several reporting associations and independents who are going to fight the good fight to close the gap. Additionally, Ducker came before we had Project Steno, Open Steno was far smaller, NCRA’s A to Z didn’t exist yet, Katiana Walton’s Steno Key wasn’t being tried yet. Ducker was a good warning bell, and we listened.

This idea that our schools closing is a problem is laughable. I think it opens up the possibility for entrepreneurs to jump in and start schools or present new ideas. I also think it’s really shortsighted and maybe willfully ignorant to talk about steno schools without again mentioning that AAERT only has 4 or 5 approved schools. Said another way, if we want to only look at approved schools, we have six times the chance at filling the reporter shortage. Any gamblers in the audience? If your payout was roughly the same, would you bet on something that has a 1 out of 7 chance of winning or a 6 out of 7 chance of winning? Bet sten, people. Stenographers, be encouraged to recruit people and tell them about our work, that is how this field will survive and thrive. What we do today will change the outcome 13 years from today. Our action or inaction writes this story.

I have no idea if Veritext reads my work, but if I could give them one piece of advice it would be to stop waffling around this issue, look at the numbers as they are and not as they want them to be, and see that as long as stenographers don’t completely drop the ball our prevalence and resurgence is borderline inexorable. Take advantage of that. If you’re seen to be a company that is actually on our side and not just hedging, you’ve got thousands who probably wouldn’t mind taking their work through you. If you keep down this road of dishonesty and lack of commitment, you’ve got tens of thousands of heavy hitter competitors. Stop trying to convince us with “there’s nothing we can do” while throwing resources into building digital reporting. Nobody’s fooled. Even your most loyal stenographer resources don’t buy that there’s nothing you can do. The famous cliche is the people you step on going up the ladder are the same faces you see when you take a fall. Anything less than commitment to the stenographic court reporting community is going to lead to a fall, we won’t catch you, and it’ll cost the shareholders big time.

Addendum:

This site and its public face as of March 2020 are a good indicator of why stenographers have a hard time trusting. We can get all the open letters in the world about loving stenography, but in the end we really need companies to put down those resources they’re throwing out the window for digital into our field.

For the sake of completeness, I am adding an image of the letter.

And, to be even more fair, they have added stuff from our community to their reporter corner. But that’s different from actively advertising stenography.

Stenographers, Planet Depos Is Not Your Friend

Previously on Not Your Friend, we had our very good friends Veritext and US Legal. Today we make an entry for Planet Depos. There’s really not much to say about them specifically. They’ve been using digitals a while, and it seemed superfluous to write about. There are entire Facebook groups dedicated on social media to watching out for this kind of stuff. Where it might take one person a year and a day to find the information and get it out to a large audience, in these groups news travels fast. So if you’re not connected to something like a Protect Your Record group or a DR Watchdogs group, get connected today, or friend someone who is connected. There have been discussions of agencies that are doing this sort of thing, and discussions of how to advocate for our field and stenography.

What can we say? Veritext is still busy seeking digitals in New York City, which is about as close to stenographic fortress as you’ll ever get. PD is doing it in their markets. There are a whole bunch of companies that we were relying on to stay steno, or that were relying on us to do the good work we do every day. That’s changing. What happened? We can blame ourselves, as we often do, and say it’s something to do with our skills or habits. We can blame them, throw our hands up and say this is the end. Or we can take control of the situation. We can embrace that victory is cumulative. We can understand that there won’t be one single defining moment where someone wins or loses. What happens in a year or ten is settled on what we do every day up to that point.

I know my plan. The first step is to really get the news out that this is what’s happening. Next up, information dispersal. As we start revealing how the market works and what’s being charged, the information will be out there for everyone, and consequently, more people will compete directly. Keep in mind recruitment ideas so that the shortage doesn’t beat us via attrition.

I’ll be publishing rate sheets, client lists, whatever I find and wherever it’s leaked. Many others have taken up advocating for us on a larger stage at attorney, paralegal, and “big law” events. These are not new ideas, but the strategies at play are clear winners. Look how Veritext crumpled at the first sign of stenographers rejecting their new direction and subsequently tried dumping some money on steno to make things better. Imagine a world where there’s any sustained effort to expose shoddy business practices and compete. They just might start their own school program!

We can’t guarantee victory. The catch there is they can’t guarantee it either. And if these companies have stiff competition, there’s a good chance they’ll fall in line and use stenography in every market where it’s viable to use stenography. There’s also a good chance that if those companies don’t fall in line, they’ll go under. With websites like Owler saying Veritext has an annual revenue of 300 million, or Planet Depos an annual revenue of 4 million, and with the cold hard truth that large companies with annual revenue in the billions, like Sears, can cascade into ruin, the truth is out there. Competitors are a market force. Labor is a market force. No matter which you view us as, we have real power. Use that power, and a big box can find itself in the recycling bin.

1/13/2020 Edit.

I am made aware of Planet Institute, a mentorship program ostensibly owned and operated by Planet Depos LLC and registered by Planet Depos under the WHOIS lookup. Notably, its registration predates this article by nearly a thousand days. As always, I encourage agencies taking the jump into advocating for court reporting, specifically stenography. Every dollar spent on steno is valuable and important. In my view, every company can easily turn the ship around, get off the digital craze, and grow some value for shareholders by making stenography training and mentorship their focus. That said, I mention this out of commitment to intellectual honesty more than actual belief that PD will come out as a pro-steno player. As always, happy to be proven wrong and watch them come out as a consistent pro-steno advocate.

Can’t Outspend? Outsell.

When many of us were in school we were given a line, steno sells itself. Many of us can probably relate to that. Most steno companies, upon hearing you’re a professional stenographer, will give you a shot. Many of us in New York came out during a big slump (2010) where steno wasn’t selling itself, but even then, it was trivial to get work. All we had to do was say we’d been working three months, and “they’d” go from sorry no work for you to “oh, here are the keys to the kingdom.” Not all of us knew it, but that’s how it was. Agency owners are good at reading confidence, and what we’re offered is often linked directly to our confidence level.

Of course, the following may be an incorrect assumption on my part, but bear with me: We have entered an era where steno is not selling itself. Company owners are being pulled into the mindset that the voice recognition is “good enough,” and some of the major players, like Veritext, have been pushing recording.

I should note, in full disclosure, that I have not been able to corroborate what I’m about to say with documents or pictures as I usually do. It’s pulled from the social media sphere, so consider it anecdotal for now, and do not be surprised if agencies start railing against social media. Even as some claim that Veritext sent an email stating they were not using recording in states like New Jersey, others have come forward across social media to say yes, this is being done behind our backs. Many of us are reportedly asking lawyers what they’re seeing, and they are seeing digital getting peddled to them relentlessly.

So what do we do when we have major players putting their resources into our replacement? Who here thinks they have more money that Veritext or their owners? Hopeless, some would say. But there is something that many reporters are realizing: This alleged shortage is a great time get private clients and begin new businesses. If Veritext or some entity swears they can’t get a stenographer, some lawyers have allegedly called their insurers and gotten authorization to use a local stenographer or stenographic firm. All their marketing moves and salespeople count for nothing if a stenographer finds themselves in the right place at the right time.

We’re the boots on the ground. We have more contact with law office staff and employees. We have the keys to the kingdom. But the people at the top have made it very clear that they’ll do whatever is convenient for them. It’s time we do the same for the survival of our industry. We don’t work for them? Try it. It might just give us access to their clients. We work for them? Guess who already has access.

Even if we don’t want to handle private clients, we could always network with an existing firm owner out there and get them clients in exchange for the work or a share. If we’re even moderately successful, big companies will be offering to buy back their business from us in a few years, and the field will be a lot healthier once the market share is spread out. Our actions determine the future. The conversation today is steno or digital. Tomorrow it just might be stay steno or slam sand.

Shortage Solutions 8: Retirement

The document that alerted us to an impending shortage was the 2013 Ducker Report. In there, it told us that in about 20 years from then, a very large percentage of reporters would be retiring. Off the top of my head, I think it was as high as 70 percent, but you’re free to read it. That point is about 10 to 14 years from today.

Obviously, this brings great opportunity, because if supply can’t meet demand, the price for the service should rise. In many markets, it has risen, especially where reporters have pushed to be paid more. Some reporters are getting out there and grabbing their own private clients because it’s a seller’s market. In response to the shortage, the field had a great many recruitment ideas including A to Z, Project Steno, Open Steno, and many schools got online to reach a larger pool of students.

A big issue for us has been if enough jobs go completely uncovered, there are interests in the market ready to jump on that and say we don’t need stenography. We can use digital recording. We can use AI transcription. We can use whatever. Veritext, from my perspective, led this charge. Notably, they’re also putting money into stenographic initiatives, but this seems to be a clear case of hedging bets in case our commitment to what we do beats the money being poured into our replacement.

So here’s where we stand: We have a large group of people slated to retire. Do we tell them not to retire? No chance. But we can collectively start spreading the word that the retired are valuable. We had this push maybe a year ago in New York. Our Association, NYSCRA, didn’t give retired reporters or educators power. Not because of any ill will or resentment, but because of a simple bylaws issue. As luck had it, who had the most time to take part in and help shape up ideas? The educators and retired! So we took a stand and voted to give them equal voting power and right to be on the board.

Let’s face facts. If we are working 9 to 6 and then going home to transcribe for an hour, it leaves us very little time to advocate for this field. We may not be able to financially take time away from work or training to be a recruiter or voice in support of this field. We may not be able to advocate for others or mentor students. It’s a great time to consider forming programs and workshops for the retired who want to remain in the field as advocates. Look at the lobbying industry. Somebody works in a field for 30 years, a private interest or association grabs them up, and then they are the spokesperson who goes out and educates politicians on the issue — sometimes for big money.

If you’re retired, if you’re about to retire, or if you know someone about to retire, and especially if you’re somewhat of an altruist, you’ve got a chance to make a difference. Anything from a kind word to a student to full-blown involvement on a board or in a professional management corporation can change outcomes. As a matter of fact, a lot of these large corporations keep veteran stenographers at the head of their court reporting programs. Even traditionally transcription-oriented companies, like Escribers, had a stenographer in management. There’s no reason why the retired can’t, if they are so inclined, put down the machine, pick up the phone, and continue to make money from this field, for this field, and grow it in a way that keeps the career bridge they just crossed standing firm.

Table of Contents

*This page is no longer updated and has been moved to here.

Articles or posts that I believe have no more value are omitted from this page but may be found via the search box.

Shortage Solutions 13: Unionization 6/21/22
A shortage solution that discusses the potential of unionization for deposition reporters.

June-July 2022 Rates Survey 6/16/22
A survey for court reporter rates in Q3 2022.

What to Say When Offered $0.60 Per Audio Minute 6/15/22
A memorialization of one stenographer’s words after being offered less than a third of the going rate.

MockWoman: Apprentice Required for Mock Depo Experience 6/14/22
An invitation for apprentices to reach out to Ana Fatima Costa for a mock depo experience.

Create Content for Stenonymous! 6/13/22
An invitation for others to write on Stenonymous.

I Asked the Public About Stenography. Here’s What Happened. 6/9/22
In this post I reveal the results of a survey released and marketed to the public.

Depp v Heard Steno Discussion 6/7/22
This post talks about media surrounding Depp v Heard stenographer Judy Bellinger.

New York’s Short(age) Squeeze 6/3/22
A deep dive into New York’s rates adjusted for inflation to 2022.

Releasing Stenonymous June 2022 Ad Report
The release of report of Stenonymous ads between 2020 and May 2022

Join Chris DeGrazio’s Virtual Steno Events!
A promotion of virtual events held by Chris DeGrazio in May 2022.

The Irreversible Institute 5/26/22
An analysis of the bad info put out by the Speech-to-Text Institute.

Steno: It’s Like Believing Your Husband When He Says “She Meant Nothing to Me.” 5/24/22
A repost of a comment by Jeanese Johnson.

Need A Court Reporter? Check This Out. 5/19/22
An advertisement for attorneys seeking stenographers.

Correcting the Record on Dave Wenhold and NCRA 5/18/22
Making it clear that negative things I wrote about Dave Wenhold in December 2021 were a result of my medical situation. Also discusses the NCRA Advocacy Center.

Pro Say Podcast features Steven Lerner, Glitchy Rollout of Digital Court Reporting 5/16/22
Journalist Steven Lerner was among the first to cover the stenographer shortage debate.

PYRP Zoom: StoryCloud Situation 5/4/22
Post announcing Protect Your Record Project’s meeting with Jo Ann Byles Holmgren.

Phishing for Court Reporting Associations 5/3/22
A post describing the wave of phishing that hit court reporting associations in 2022.

Eclipse Users, Dineen Squillante’s AutoBrief/InfoBar Webinar is Available! 4/29/22
A post announcing the availability of a popular Eclipse trainer’s webinar.

NCRA: “We must warn legal professionals…” about digital! 4/28/22
A post highlighting NCRA’s 2022 President Dibble’s announcement to bar association leaders and lawyers.

Bulletin: NCRA Misquote Removed & ILCRA Victory 4/12/22
A bulletin highlighting an Illinois Court Reporter Association victory and the removal of a lie published about NCRA.

Why Stenographic Court Reporting Is Superior to Digital 4/8/22
A post that explores why a live stenographer is better than the record-and-transcribe digital reporting method.

StoryCloud Crushed in Texas 3/29/22
A post describing what happened to StoryCloud in Spring 2022.

Why I Suspect Big Box is Ready for Big Burial 2/16/22
A post speculating that the larger firms may be servicing big debts that make long-term low prices unsustainable for them.

$100 Off Kentley Insights Market Research Report for CRCW 2022! 2/5/22
Post announcing a court reporting & stenotype services market research report discount for Stenonymous readers.

Victoria Hudgins’ Analyses for Legaltech News are Digital Court Reporting Marketing 2/2/22
Hit piece for an “analyst” that routinely analyzes our industry in a way that highlights digital technology and ignores stenographic technology.

NYSCRA’s Upcoming Webinars Can Shape Our Profession 2/1/22
Piece announcing NYSCRA’s early 2022 webinars.

Got Sued? Get Steno Mug Available Now At Steno Swag 1/31/22
A post announcing the availability of the “Got Sued? Get Steno” mug.

Stenonymous Becomes StenoKeyboards Affiliate 1/31/22
Announcement that users could purchase from StenoKeyboards through Stenonymous’s affiliate link.

Shaunise Day Presents the Fearless Stenographers Conference 2022 1/30/22
Post announcing the Fearless Stenographers Conference. At the conference, Mark Kislingbury broke his former world record for stenotype speed and reached 370 words per minute.

U.S. Legal Support Posts for Stenographic Court Reporter 1/28/22
A post highlighting U.S. Legal Support’s creation of the Director of Reporter Engagement role and its first 2022 LinkedIn blast for a stenographic reporter.

Veritext Apparently Charged the Equivalent of $37 Per Page in Texas 1/28/22
A post highlighting what I would consider high charges relative to our industry.

Breaking Barriers? Open Steno Leads the Way 1/23/22
A summary of the January 2022 Open Steno event.

Why Active Readback’s No Steno Man is Wrong 1/22/22
A post that examines the veracity of Nick Mahurin’s claims about steno.

Our Shortage is Not the Only One Being Exaggerated 1/20/22
As of 2022, corporate consolidation and shortage concerns were impacting multiple industries. This post touched on that.

Worlds Collide: Open Steno Meets Professional Stenographers 2022 1/19/22
An announcement for the January 2022 Open Steno event that brought professionals and hobbyists together.

Stenograph’s Disrespect of Stenographers Continues with Texas 1/18/22
A post memorializing Stenograph’s cancellation of a meeting with Texas court reporters.

New Mailing Address, Stenograph Update, and Academic Integrity, Oh My! 1/15/22
A general update on the blog and a request for digital transcripts.

Shortage Explained 1/14/22
Some believe I do not believe there is a stenographer shortage. This post attempted to lay out my claims more clearly.

How To Report CR Antitrust Violation to FTC
This post explained how to report antitrust violations to FTC. The concern at the time was student consumers being lied to about digital court reporting.

Illegal Conduct in Court Reporting Explained 1/9/22
This post tried to summarize why I believe the shortage was being

NYSCRA’s Press Release Reprints for CRCW 2022 Hit the Web Today! 1/8/22
Post announcing a New York State Court Reporters Association press release.

URGENT — Kentucky A to Z Needs Machines/Writers!
Used Stenonymous to help call for A to Z writers.

ESYOH Used to Misrepresent NCRA’s Commissioned Forecast 1/5/22
A post showing how ESYOH was used to misrepresent the NCRA’s stance on digital court reporters.

Response to Times Bulletin Bullying Accusations 1/4/22
A dishonest article was made about me. I documented successfully getting it taken down.

Pre-Launch: Project Phoenix 1/1/22
A post about Project Phoenix.

Stenonymous Upgrades Payment System and Announces Matching Pledges! 12/29/21
After my medical ordeal, I utilized Stenonymous for fundraising.

I Am Alive and Well 12/28/21
A post that touched on my December 2021 medical situation and let readers know I was okay.

Court Reporting Antitrust Conspiracy Explained 12/17/21
A post explaining why I believed something shady was going on in court reporting.

Stenonymous Receives Demand for Correction & Apology from Naegeli 12/16/21
Naegeli demanded correction and apology, and I responded.

PSA: Pattern Cancellations May Be Evidence of Deceit 12/14/21
A PSA explaining that court reporting firms that cancel frequently may not be honest.

Video Evidence That Veritext is Defrauding Consumers 12/12/21
Video showing how Veritext downplays stenographers as old or outdated. This education was given to prosecutors. Many prosecutors go into civil litigation. Getting civil litigation lawyers to agree with digital reporting is the only way digital reporting will fly.

Pre-Launch: Stenonymous’s Project Phoenix 12/11/21
A post announcing the Stenonymous Project Phoenix survey.

Selling to Veritext? Read This. 12/8/21
A post talking about the private equity game as it relates to court reporting.

STTI Copies NCRA, Assumes Lawyers Can’t Tell the Difference 12/2/21
A post memorializing STTI’s letter to bar associations.

Veritext and US Legal Launch Pro-Steno Emails November 2021 12/1/21
A post memorializing Veritext and U.S. Legal Support’s pro-steno activity.

Stenonymous to Hire Investigative Team for 2022 11/30/21
A post where I explained I planned to hire an investigation team.

Bloomfield College Seeking Court Reporting Instructors 11/29/21
A post about Bloomfield College’s need for instructors.

Stenograph’s Phoenix Won’t Rise From the Ashes 11/27/21
A post noting propaganda techniques in Stenograph’s/STTI’s materials.

Black Friday Sale — Verbit News for Free 11/26/21
A post following Verbit, a relative newcomer to the court reporting and captioning space.

2021 Holiday Offer for Digital Court Reporters 11/24/21
An appeal for more collaboration and funding, including some pie-in-the-sky ideas.

Open Steno’s Unprecedented Growth Continues 11/23/21
OpenSteno.org continues its push to grow the stenographic legion.

Stenonymous Promotes Naegeli’s Lawsuit Threat on Twitter 11/22/21
After Naegeli’s lawsuit threat I promoted it on Twitter to 8,000 people and Naegeli backed down.

Rumors that LiveLitigation is Linked to vTestify False, says President 11/21/21
Though both companies may have used the branding “LiveDeposition,” the president of LiveLitigation says they are competitors.

Naegeli Threatens Legal Filing Against Stenonymous 11/20/21
Due to my 11/19/21 post, Naegeli threatened to sue me.

Naegeli Charged $11.50 Per Page on a Copy Sale 11/19/21
This post exposed how Naegeli charged $11.50 on a copy sale, even if that’s not what was ultimately received.

Day 1 of Stenograph Boycott, Company Releases Pro-Steno Teaser 11/18/21
After I called for a boycott, Stenograph put out pro-steno images to appease customers.

NCRA Joins Battle, Calls Out Potentially Illegal Conduct 11/17/21
NCRA announced to the country that procedural rules were being violated in many states, so I reported on it.

Is Stenograph Sabotaging Stenographer Software Support? 11/16/21
This post memorialized the deterioration of Stenograph customer service in 2021.

Orange Legal, A Veritext Company, May Share Location with BlueLedge 11/12/21
This post explored the fact that Orange Legal appears to share a location with BlueLedge.

BlueLedge Connected with Veritext and Stenograph 11/11/21
This post showed the friendliness of BlueLedge, a digital court reporting training program, with Stenograph and Veritext.

Identimap Offers Free Trial to Court Reporting Businesses 11/10/21
This post explained Identimap’s offer to court reporting businesses.

US Legal Support Switches to Ultimate Staffing in Its Bid to Betray Industry 11/9/21
After months of daily LinkedIn posts searching for digital court reporters, US Legal switched to using Ultimate Staffing to post the digital court reporter jobs.

Court Reporter EDU is FoS 11/7/21
This post exposes CourtReporterEDU.org, a site that appears to be dedicated to providing resources for people looking to become court reporters / stenographers. The site actually redirects people to Ed 2 Go / BlueLedge.

US Legal Terrified of Stenonymous, Donates $50k to Project Steno 11/6/21
A jab at US Legal Support for donating a comparatively trivial amount of money to Project Steno while doing everything in its power to undermine, underpay, and eradicate stenographers.

Stenograph’s Public Relations Problem 11/5/21
This post explains that Stenograph’s good will towards stenographers is manufactured to appease so that Stenograph can sell to both stenographers and digital court reporters. I explain that it is in stenographers’ best interest to boycott unless and until the company ceases all digital court reporting promotion and why stenographers have that power.

Proof STTI is a Propaganda Machine 11/4/21
In this post I revealed that if STTI’s claims about stenographer shortage were accurate, 16% of jobs would be uncovered.

Is US Legal Giving Digital Reporters Benefits? 11/4/21
A post comparing the temporarily good treatment of digital court reporters to the historically atrocious treatment of stenographic court reporters.

StenoMasters Membership Free to Seven Students — Charter Imminent! 11/3/21
A post revealing StenoMasters would soon be chartered. Several students were given their first year free.

My Transformation 11/1/21
A post revealing more of my thoughts on human psychology, how I used that to help myself and others, and how I hope others will use my discoveries for good.

U.S. Legal Support Charged the Equivalent of $4.90 on a Copy Sale in CA 10/31/21
A post revealing how U.S. Legal charged $4.90 a page on a copy. A court ruled $2.50 was reasonable.

Tipping Points Are Hard! 10/27/21
A post revealing my letter to the FTC and Twitter campaign exposing Peter Giammanco’s behavior.

Support A Steno Streamer Today! 10/26/21
A post announcing my support for VaderBabe87, a steno Twitch streamer.

Veritext and US Legal Lied to the Public About Stenographer Shortage 10/23/21
This post explored how two major court reporting companies inflated the required enrollments to solve the stenographer shortage by a factor of six.

Want a Press Release? Write Me Today! 10/21/21
My post offering press release services.

Becki Joins the Stenographic Legion! 10/20/21
Becki’s TikTok took the steno world by storm months prior to this post. She unboxed her new stenotype on camera, and this post memorializes that.

Verbit Continues Trying to Brainwash an Industry 10/19/21
A post that pits actual numbers against Verbit’s overblown claims of stenographer shortage.

Steno101’s Spotify Ad Has Taken Off 10/18/21
A post memorializing Steno101.com’s Spotify ad launch.

A Little About Copyright and This Blog 10/16/21
A lighthearted post where I explained I would not enforce any copyright that I own related to this blog and encouraged readers to use it in whatever legal way they wanted.

Arizona Asked for Public Comment on Recording and We Responded 10/14/21
A memorialization of Arizona’s attempt to change the court rules and our response as a field.

My Open Email to Readback Active Reporting 10/12/21
A post where I revealed an e-mail I wrote to Readback Active Reporting, a firm attempting to sell digital court reporting under the ruse of being a new classification, “active reporting.”

Upcoming Appearances with Stenographers World and PYRP 10/8/21
A post where I announced a weekend of online appearances and said something controversial.

BLS Statistics on Our Field May Be Unreliable 10/7/21
A post that exposes how the Bureau of Labor Statistics data has changed over time and why it may be accurate as of October 2021.

AI Researchers Have Similar Expectation & Belief Problems to Ours 10/6/21
A post that discusses AI winter and points to the importance of funding and investor perception.


We Defeated The Stenographer Shortage Twice Before I Was Born and Will Again 10/4/21
A look at historic stenographer shortages and what that might mean for our current shortage.

When Autocraptions Fail, Stenographers Step Up 10/2/21
A post memorializing when a stenographer stepped up to help people suffering from bad captions.

Upcoming Online Events Court Reporters Are Invited To! 9/29/21
A post that announces Ana Fatima Costa’s 9/30 workshop and AAUW’s 10/5 workshop.

U.S. Legal Support Continues Its Attack On Minority Speakers 9/28/21
A post that lines up and explains more succinctly my case for why U.S. Legal is exaggerating and exacerbating the shortage.

Zombie Corporations in Court Reporting (2-minute video) 9/27/21
A video post explaining zombie corporations and a brief reasoning for my belief that much of the private equity money in court reporting is devoted to zombie corporations.

Big Companies Are Not Using Digital Reporting Because of Stenographer Shortage 9/24/21
A post showing that despite claims that the use of digital reporting is due to stenographer shortage, few good faith attempts to recruit stenographers or build interest in the field are made.

Find Your Voice With StenoMasters 9/23/21
A blog post promoting StenoMasters, a nonprofit dedicated to helping stenographers and the public with public speaking.

If You Think I’m Your Enemy, Watch This Video 9/20/21
Realizing that some of my message gets lost in writing, I took to video to explain myself to my fellow court reporters.

How 60 Stenographers Changed Reality 9/17/21
This post urged reporters to see their own power as individuals.

Verbit Published Kentuckiana Proceeding Audio Online Without Anyone’s Permission
9/15/21
This post exposed how Verbit posted family court proceeding audio on the internet and paved the way to the audio being taken down.

Investors Misled, Verbit Lies, Media Buys It 9/14/21
This post explored various claims by Verbit and why they were misleading or untrue.

US Legal Rep: Does It Really Matter If Done Legally and Ethically…? 9/13/21
This post exposed that US Legal Support may be lying to court reporting consumers about the stenographer shortage.

How Corporations Gaslight Stenographers Into Fighting Each Other and How To Beat That 9/9/21
This post exposed the gaslighting that causes infighting in our field and distracts us from talking about actual issues.

The Layperson’s Guide To Why Stenographic Reporting Is More Efficient Than Digital Reporting 9/8/21
This post laid out some facts about digital reporting that are rarely talked about and dives deeper than “what if the microphone doesn’t pick it up.”

Allison Hall — $20 to Sponsor a Student in Need 9/7/21
This post celebrates the anniversary of Paying It Forward, a group of stenographers coming together to help students and newbies break down financial barriers to entry in our field.

NYSCRA Offering RPR WKT Test Prep September 2021 9/4/21
This post advertises NYSCRA’s September 2021 test prep.

How Science and Psychology Help This Blog Beat Digital Reporting CEOs 9/3/21
A post that explains the importance of narratives, psychology, recruiting digital reporters, and sharing information.

I Figured Out Why ASR Is So Hard To Perfect 9/2/21
A post I put out with an epiphany as to why automatic speech recognition is not closing the gap to 100%.

Was Ducker Worldwide Wrong About Stenographer Shortage? 9/1/21
A post about Ducker Worldwide’s Court Reporting Industry Outlook 2013-2014.

What Court Reporters Can Learn From Y2K 8/31/21
A glance at the history of Y2K and how we can use that as a model for solving the stenographer shortage.

Stenographer Energy & Social Media Recruitment 8/30/21
A review of a popular TikTok about stenography and a jab at the dishonesty of US Legal Support.

What Is Realtime Voice Writing and Why Is It Better Than Digital Reporting? 8/22/21
An explanation of voice writing and why it blows digital reporting out of the water.

Drillmaker for Students/Educators 8/6/21
A post introducing a simple computer script that anyone can use to help make lists of random words for drills.

Fear Public Speaking? Try StenoMasters! 8/4/21
A post announcing the birth of StenoMasters, an non-for-profit online speaking club for court reporters.

The Magic of Cost Shifting – How Big Companies Beat the Working Reporter
8/4/21
A post that gets into cost shifting and how some court reporting companies can shift costs to make it harder for the working reporter to compete directly with them.

Is VITAC Paying Below Market Rates for Captioners? 7/27/21
A post that explores job postings by VITAC and compares it to providers’ past experiences in captioning.

Will Verbit Go Public in 2022? 7/23/21
This post gently critiques a Forbes article and points out possible futures for the Verbit company.

The Importance of Plover and Open Steno 7/19/21
This post talks about the Open Steno 2021 survey.

PCRA Wouldn’t Say Whether It Sees the Future Generation as Being Digital Reporters
& What You Can Do About It
7/17/21
This post describes a webinar held by PCRA on June 26, 2021 that platformed digital reporting, why digital reporting is not an adequate court reporting technology, and what court reporters can do to safeguard their associations.

NCRA News. Career Launcher and President’s Party 7/14/21
This post describes NCRF’s Career Launcher, a series of modules to help new reporters. It also mentions the NCRA convention president’s party.

Why I Resigned From the NYSCRA Board and NCRA Strong, and the Future of this Blog 7/7/21
This post dives into why I resigned from several volunteer activities and announces my intention to continue providing industry news.

John Belcher on Winning Depositions 7/1/21
This post showcases information from John Belcher with regard to depositions.

Gartner: 85% of AI Implementations Will Fail By 2022 6/30/21
This post talks about Gartner’s prediction that 85% of AI business solutions will fail and explains why that might be the case.

Thinking of Taking Private Clients? New York Reporter: …Trust Yourself and Go Do It. 6/28/21
This post showcases a Q&A with a New York reporter that was able to double their money by taking private clients.

Over-Engineering Will Hurt Your Business 6/24/21
This post explores over-engineering and the dangers of it in a general sense. It also explains how automatic speech recognition and AI relates to over-engineering.

Steno & Me (Under the Sea Parody) 6/24/21
These lyrics are a parody of Under the Sea from the Little Mermaid set to a steno theme. Immediately after this post was launched, it was discovered that more than 10% of stenographers are also mermaids.

Share Something For Me? 6/22/21
This post touches briefly on how social media algorithms can hamper the spread of information and asks court reporters to share my 6/19/21 article in order to counter false perceptions about stenography in the media.

Relationship Conflicts & What You Can Do When It All Goes Wrong 6/21/21
This post talks about the types of personalities you might run into when buying something from someone. It also proposes a process for resolving conflict. It is geared toward business relationships but can be used for personal relationships also.

Journalists May Be Reporting Black People’s Stories Wrong 6/19/21
This post was utilized in an ad campaign to bring more attention to our field with regard to the study Testifying While Black. Many outlets reported false or misleading headlines regarding the study. This article dives into the dishonesty of several media sources when it comes to stenographic court reporting.

Recording Endangered By Stenography’s Retirement Cliff 6/17/21
This post talks about how the stenographer shortage can hurt the record-and-transcribe modality of taking down the record. In brief, it shows how stenographers are used to transcribe work in many places that have “switched to digital.”

Outreach Webinar by Project Steno – June 6, 2021 6/2/21
This post boosted the 6/6/21 Project Steno/NYSCRA webinar pertaining to high school outreach.

1 in 4 Court Reporting Companies May Be Unprofitable 5/28/21
This post describes a 2019 report by Kentley Insights, explains what zombie companies are, and goes on to suggest that the unprofitable companies in the field are the ones using digital reporting.

Does Stenonymous Spend More On Steno Ads Than US Legal? 5/27/21
In this post US Legal’s LinkedIn campaign to recruit digital court reporters is exposed. The post also shows how Stenonymous has been used to expose thousands of people to stenographic court reporting and contrasts that with US Legal’s apparent lack of a stenographic recruitment strategy.

Vote Yes! NCRA 2021 Proposed Bylaw Amendments 5/25/21
This post advertises the 2021 proposed bylaw amendments and gives my opinion of each.

Court Reporters Speak Up For The Record On Future Trials 6/2/21
This post explores the April 2021 report by the Future Trials Working Group to the New York State Unified Court System. It also showcases association and union response to the report and the reply received by the court system.

MGR Interviewed on the Treatment of Reporters 5/18/21
This post shares my interview with Marc Russo, owner of MGR Reporting, on the treatment of reporters.

CART v Autocraption, A Strategic Overview For Captioners 5/13/21
This post gives information to CART providers to help them cope with the hype and lies surrounding automatic speech recognition (ASR) and sentiments by some that they are replaceable. It talks about how captioners can protect consumers and why consumers need that protection.

Literal v Readable, A Primer on Transcribing What We Hear 5/10/21
This post describes several issues stenographers may run into on the job, including whether to edit something that is spoken or leave it completely verbatim. It explains how context matters in our work.

Paying It Forward with Allie Hall 5/4/21
This post mentions Allie Hall’s efforts with regard to Paying It Forward and how reporters can contribute.

A Primer on ASR and Machine Learning For Stenographers 4/22/21
This post explains some of the technology behind automatic speech recognition and machine learning in simple terms so that stenographers can understand it and educate their clients.

How We Discuss Errors and Automatic Speech Recognition
4/12/21
This post explains automatic speech recognition’s word error rate metric and compares it to how court reporters measure errors.

For Digital Court Reporters and Transcribers, Check Out Steno! 3/1/21
This post was used in an ad campaign to expose digital court reporters and transcribers to stenography and express to them in simple terms why it is better to learn the skill of and work in the field of stenographic court reporting.

Facebook Boosting 101 2/26/21
This post explored the power of paid advertising and showed stenographers how they can multiply their reach by 20.

For Students Saddled With Unpayable Student Loan Debt 2/24/21
This post presents links and resources relating to options students in debt have.

Aggressive Marketing — Growth or Flailing? 2/22/21
This article dives into Fyre Festival and describes how sometimes companies talk a good game even when their product or idea is unprofitable or poorly executed. It also takes a look at VIQ Solutions, parent of Net Transcripts, Inc., and how despite making millions in revenue, VIQ reported over $300,000 in losses.

Help Chris DeGrazio Celebrate International Women’s Day! 2/19/21
Court reporter Chris DeGrazio sought to celebrate International Women’s Day by creating a collage. This post helped advertise it.

Court Reporter Humor – Stenoholics & Andy Bajaña 2/15/21
Stenoholics and Andy Bajana have some hilarious videos related to court reporting. You can get links to them through this post.

Finding Time 2/12/21
This article talks about time management, the importance of scheduling, and using common tools such as calendars and schedulers. It also cautions against taking too much time trying to find the “perfect” tool.

Scholarships & Contests For Students February 2021 2/11/21
This post provides information with regard to 2021 scholarships and contests for stenography students.

You Need 2FA Now 2/10/21
This post talks about two-factor authentication (2FA) and why court reporters need to use it wherever it is available.

Veritext “Provides More Work To Stenographers Than Any Other Firm In The Country” 2/9/21
After reaching out to Veritext for comment regarding what I perceived as a nonsensical and incongruent recruitment strategy, I reached out to Veritext for comment.

Need Continuing Education? Consider CCR Seminars. 2/8/21
This post breaks down the value of one private court reporting education company, CCR Seminars.

List of New York Agencies 2/5/21
This post provides a list of New York agencies in spreadsheet format.

The Ultimate Guide To Officialship (NY) 2/4/21
An anonymous person had been harassing me for several years. One of their “gibes” or implications was that I was an official reporter that posts a lot about freelance and I should post more about officialship. So I did.

Collective Power of Stenographers 2/3/21
This post is a mathematical demonstration of the power of stenographers. Often, stenographers share posts from companies or electronic recording companies as gospel. This post notes that reporters collectively have more money and power than any organization.

For The Record Documentary Goes Free 2/2/21
This post reported Marc Greenberg’s announcement that the For The Record documentary would become free.

NYSCRA’s CRCW 2021 & My Thoughts On The Future 2/1/21
This post announced several NYSCRA plans for Court Reporting & Captioning Week 2021 and explained why reporters must stand by their associations.

Can Freelancers Apply For Workers Compensation Benefits? (NY) 1/29/21
This post explored under what circumstances an “independent contractor” could attempt to claim workers comp benefits in New York.

GGU Presentation & Why You Matter 1/28/21
This post talked about Ana Fatima Costa’s presentation for Golden Gate University, Court Reporter Tips Every Lawyer Needs To Make the Best Record. It also went on to describe how any reporter can make an impact.

Beware Commercial Leasing Agreements for Equipment 12/27/20
This post explains commercial leasing agreements and how they can be very costly traps for reporters if reporters do not fully understand the agreement.

Can You Hear Me Now? Computer Parts For Steno Made Simple 12/22/20
This post explains to court reporters what they’re looking at when buying computers. It gives simple descriptions of components and how to make good purchasing decisions. It also provides simple troubleshooting tips or ideas.

What Law Offices Need To Know About A Court Reporter Shortage 12/15/20
This post was used in an ad campaign to explain the court reporting shortage to law offices. It focused heavily on combatting misinformation about our shortage and explained where stenographers could be found.

Remote Notarial Acts Executive Orders (NY 2020) 11/5/20
During the pandemic the governor of New York issued an executive order which allowed remote notarial acts. This post tracked the orders and extensions for court reporters.

Trolls and You 10/17/20
This post explored trolls-for-hire and exposed how cheap it could be to organize a misinformation campaign. The post also noted examples of likely trolls. It also counseled against the advice “don’t feed the trolls” and explained the importance of not allowing trolls to dictate the conversation.

The Question To Ask Yourself When Viewing An ASR Demo 10/10/20
This post compared several high-profile technology buys to automatic speech recognition technology and its dearth of such purchases. It also showed that ASR technology by the biggest players in the business was inadequate for court reporting.

Turning Omissions Into Opportunity 9/19/20
This post explored several omissions in the media regarding court reporting and demonstrated how court reporters can use these omissions to inform journalists.

What Verbit Leadership Needs To Know
9/12/20
This post appealed to Verbit leadership and pointed out how exaggerated claims could make the company look bad.

How To Spot More Better Marketing 8/25/20
A short guide on seeing through puffery.

Common Scams 8/18/20
A guide to spotting scams that may be adaptable to our industry.

August Asterisks 2020 (Jobs) 8/13/20
An August 2020 post about jobs that were available.

StenoKey, Stenographic Education Innovation? 7/1/20
A post about StenoKey, an educational program by Katiana Walton.

Stenonymous on VICE News Tonight 6/18/20
A post covering my TV appearance regarding the Testifying While Black Study by Taylor Jones, et al.

June Jettisons 2020 (Jobs Post) 6/16/20
A June 2020 post about jobs that were available.

Expedite Legal, Enhancing Coverage Nationwide? 6/15/20
A post covering Expedite Legal, an app service connecting lawyers to legal service providers like court reporters.

Check Out 225 and Beyond (Beware of Busywork) 6/14/20
A post promoting the work of Euan Williams.

How Organizations & Associations Work 6/13/20
A post that explains how associations work and the volunteer structure of them.

May Machinations 2020 (Jobs Post) 5/12/20
A May 2020 post that described available jobs.

NYSCRA Student Webinar May 2020 5/5/20
A post advertising the May 2020 NYSCRA student webinar.

Stenopalooza was POWerful 5/3/20
A post summarizing Stenopalooza 2020 and NCRA STRONG

Pricing Pages In A Market of Fear 4/6/20
A post that discussed supply and demand and the dearth of work in our field at the start of the 2020 COVID-19 pandemic.

April Applications 2020 (Jobs Post) 4/1/20
An April 2020 post about jobs that were available.

Steno Shortage Stats March 2020 3/14/2020
This post gave fast facts reporters could keep in mind when discussing the stenographer shortage.

What Verbit Investors Need To Know
3/4/20
This post investigated Verbit’s series A funding claims and compared them with series B funding claims. It also explained how a cost savings estimate by STTI was pathetic.

Trust Issues, Brought To You By Veritext 2/25/20
A post that examines the actions of Veritext versus statements made by the company.

Eastern District NY Hiring! 2/13/20 2/13/20
A post outlining a job opening in February 2020 for the Eastern District of New York federal court.

Stenonymous on Facebook 2/3/20
A post that announces the beginning of the Stenonymous discussion group on Facebook.

Fantastic February 2020 2/1/20
A post that lists jobs that were available in February 2020.

The Savior Chimera
1/29/20
A post that examines NCRA v AAERT and their relative abilities to combat the court reporter shortage.

Copyright and Stenography 1/24/20
A post that dives into the lack of copyright protection for stenographic court reporting.

Shortage Solutions 12: Stenography 1/23/20
A post that gives mathematical reasons on why it is smarter to address the court reporter shortage with stenographers than transcribers.

Shortage Solutions 11: Logistics 1/22/20
This post discusses the possibility of getting clients to space out depositions instead of starting everything at 10:00 a.m. in order to improve the logistical difficulty in getting a stenographic court reporter at every deposition.

A Night In Brooklyn, PYRP 78 1/21/20
A post that details an initiative by Protect Your Record Project and gives examples of how every reporter can advocate.

Why & When Leaders Stay Silent 1/15/20
A post about why leaders do not always address or acknowledge adversarial organizations and/or detractors.

NYSCRA 2020 Survey, Lobbying
1/9/20
A post about NYSCRA’s 2020 survey as well as some ideas I wrote to the association.

January 2020, Just Apply! 1/6/20
A post regarding jobs available in January 2020.

Stenographers, Planet Depos Is Not Your Friend 12/10/19
A post documenting attempts by Planet Depos to attract digital court reporters.

The Economics of Caring
12/6/19
A musing about apathy and how it can cost you your job.

Pricing Yourself Out of the Market 12/4/19
A post that briefly talks about the potential of pricing oneself out of the market and then launches into a defense of why rates in certain markets could be higher.

December Dirigibles 2019 12/2/19
A post describing jobs available in December 2019.

The Impossible Institute 11/23/19
A post examining the Speech-to-Text Institute and why claims that the stenographer shortage is impossible to solve are false.

The Original and What? 11/7/19
A discussion about copies, happiness, and altruism.

Government v Gig Economy 11/6/19
This post explored the possibility of the government reclassifying stenographers and what could be done if that occurred.

November Niches 2019 11/4/19
A November 2019 job post.

Stenonymous Suite: Early Version 10/29/19
My early coding experiments resulted in the Stenonymous Suite, released in the hopes people brighter than me do better.

Historic Rate Data: New York 1990s 10/25/19
A review of court reporter rates that showed we were making less value in 2010 than in 1991.

MAPEC 2019 10/21/19
A review of the reporter Empowerment Conference in 2019.

Raise Your Rates 2019 10/4/19
A call to get reporters to raise their rates in accordance with supply and demand.

Loans, School, & You 10/2/19
An explanation of debt to assist students.

October Occupations 2019 10/1/19
An October 2019 job post.

Outfluence by Al Betz 9/23/19
This program presents a professionalism and communication program called Outfluence.

NCRA Virtual Town Hall, September 21, 2019 9/22/19
This post described a 9/21/19 NCRA Town Hall session.

Historic Rate Data: A First Look 9/21/19
This post took historic rate data from the west coast and adjusted it for inflation to show court reporters were behind inflation.

How To Create Timed Dictation 9/21/19
This post describes how to create timed dictation.

Buying Hype 9/17/19
This post described the dangers of buying hype instead of thinking critically.

Keep Enemies Closer 9/16/19
A caution against oversharing.

Forgiving Your Impostor Syndrome 9/13/19
A post regarding letting go of feelings of inadequacy.

Pattern Writing 9/12/19
This post describes how using patterns or groups of briefs can help you remember and use them.

Shortage Solutions 10: Contract or Employment 9/9/19
This post proposed employment structure changes to help with shortage.

September Submissions 2019 9/1/19
A September 2019 post talking about available jobs in 2019.

The Disappointment Paradigm 8/30/19
This post describes the importance of setting boundaries.

State Associations With Mentoring 8/23/19
This post released a spreadsheet of nearly every stenographic court reporting association in the United States and whether it had mentoring.

Achieve Your Dream Salary Using Retrograde Extrapolation 8/19/19
This post describes how one can meet goals by setting the goal and working backwards to see how that goal might be accomplished.

The Resurgence 8/16/19
This post remarked on the resurgence of American stenography.

Do You Log Your Practice? 8/13/19
This post described how tracking practice could enhance progress.

Shortage Solutions 9: Independent Listings 8/12/19
This post explored how available directories of court reporters could end the shortage.

Recording Grand Jury (NY) 8/11/19
This post documented an instance where grand jury proceedings were audio recorded and related New York laws.

Library of Congress Seeks Volunteer Transcribers 8/10/19
This post urged stenographers to assist in transcription for the Library of Congress.

Guarding the Record Against Misinformation 8/9/19
This post points out misinformation in the court reporting industry and the importance of speaking against it.

Global Alliance Founding 8/8/19
This post documented the founding of Global Alliance.

Combination Banking 8/7/19
This post discusses combination banking, a better way to do Q&A.

How Many Errors Allowed? 8/6/19
This post presents a spreadsheet to calculate how many erors are allowed on a steno test and points out that a student did this better than me.

The vTestify Lie 8/5/19
This post pointed out that vTestify’s claim that it could save $3,000 per deposition was false.

August Applications 2019 8/2/19
An August 2019 jobs post.

Steno Speed and the Youtube Angle 7/27/19
This post documented my effort to preserve the old stenospeed dot com audio files.

Can’t Outspend? Outsell. 7/25/19
This post provided anecdotal evidence on how stenographers were being outmarketed rather than outmatched.

Stenovate, Workspace Consolidation 7/22/19
This post highlighted Stenovate, a transcript management software.

Shortage Solutions 8: Retirement 7/19/19
This post discussed how retirees could stop the stenographer shortage.

Cert Shaming 7/17/19
This post discussed the importance of certified and uncertified reporters not fighting each other.

Review: A Court Reporter’s Guide to Leadership and Team Building, by Colin Yorke 7/15/19
A review of a very short book about leadership by Colin Yorke and a giveaway to get his writing out there.

New Speed Students, Learn To Let Go 7/10/19
This post details the importance of avoiding the asterisk key on test day.

Practice, Finger Drill, WKT, Dictation Marker Update 7/6/19
This post documented by attempts at coding computer scripts that could help create finger drills, NY Civil Service WKT practice, and automatically mark dictation.

Shortage Solutions 7: Recruitment 7/5/19
This post described how important recruitment for stenography was and gave mathematical examples for how court reporters could increase the number of graduates just by talking about the field.

July Jobs Jubilee (2019) 6/28/19
A post for July 2019 jobs available.

RE: Remote Judicial Reporting, WUNCRA 6/26/19
A post that pointed to the danger of remote judicial reporting, as well as offered both praise and criticism for the Wake Up NCRA blog.

Can Verbit Replace Verbatim? 6/21/19
This post described difficulties that I anticipated Verbit was going to have with perfecting automatic speech recognition technology.

Stenonymous Suite and Q&A Generator (Concept) 6/20/19
This post revealed a computer programming script I was working on called the Stenonymous Suite.

Shortage Solutions 6: Pay the Piper 6/17/19
A post where I explained one way to end the shortage would be to pay stenographers better.

Sexual Harassment for Stenos 6/11/19
A post describing sexual harassment in our field, and specifically New York law.

Law For Stenographers (US) (FRCP) 6/10/19
Federal procedural laws I feel stenographers should know of.

June 9 Burngirl CaseCAT Tips (2019) 6/7/19
A post promoting a CaseCAT tip event by Burngirl.

Shortage Solutions 5: Public Perception 6/6/19
A post that described the importance of public perception to stenography’s survival as an industry.

NCRA Bylaw Amendment Proposals 2019 6/5/19
A post memorializing the 2019 NCRA bylaws amendment proposals.

Be Smart With Social Media 6/5/19
A post with various cautions about social media and how to use it in a way that builds your brand instead of destroying it.

The Cost of Doing Business 6/4/19
A post giving general advice about expenses that revealed an old retainer I signed where $14.95 per page was in the contract for depositions.

Table of Contents 6/3/19
This is the table of contents you are currently reading. 6/3/19 is the day it went live.

To Our Litigators 5/31/19
A post to lawyers about our stenographer shortage.

NCRA 2.0 May 2019 Survey 5/28/19
A post memorializing the NCRA 2.0 survey as well as my response.

A Word on AI and Stenography 5/24/19
A post discussing AI in relation to stenography and comparing technological claims to reality from other industries.

Veritext Scholarships 5/22/19
A post memorializing Veritext scholarships.

Easy E-Signature in CaseCAT 5/21/19
A post on drawing an e-signature in CaseCAT, an alternative to creating a blank PDF and signing.

Finger Drill Generator 5/20/19
A post describing a finger drill generator I made.

Written Knowledge Test Randomizer 5/16/19
A post describing a WKT test making program I wrote for the New York courts test.

The Pitchfork Culture 5/7/19
A response to a message I got from a reader.

Us and Them 5/3/19
A post that cautions against infighting.

New York: May Jobs Bring Lifelong Careers (2019) 5/2/19
May 2019 jobs post.

The Audio Sink 5/1/19
A post about how reliance on audio drags us down.

NYSCRA Test Prep Opens To All 4/25/19
A bulletin about NYSCRA test prep.

Value Gradients for the Stenographer in Training (180+ WPM) 4/19/19
A piece describing value for students.

Tips for the Stenographer in Training 4/11/19
General tips for students.

Persuasive Writing Tips For The Stenographic Legion 4/5/19
Writing tips.

Language Study and Service Revisited 4/2/19
A post where I revisit the Testifying While Black 2020 study.

Big Box Reporters: We Are On The Same Side 3/28/19
A note about how reporters that work for big box are not blind to harmful big box practices.

Stenographers, NY Courts Want You! (2019) 3/22/19
An announcement for the New York Unified Court System test.

NCRA: Our Money’s On Stenographers 3/8/19
A post that shared communication from the NCRA board.

The Empty City Strategy 3/7/19
A post explaining that big claims about digital reporting were not necessarily indicative of a “garrisoned fort.”

Shortage Solutions 4: Direct Market Apps 3/6/19
A post describing how Direct Market Apps like Expedite Legal could be a shortage game changer.

Shortage Solutions 3: Private Labeling 3/5/19
A solution explaining that where coverage is in danger due to squabbling over whose job it is, new agreements can be struck.

March Madness 2019 Job Postings 3/4/19
March 2019 job post.

Shortage Solutions 2: Coverage Area & Marketability 3/4/19
A post pointing out things that make stenographers and steno look good.

Veritext Update, March 2019 3/2/19
A post that documented the alleged firing of a Veritext VP.

Shortage Solutions 1: Remote Proceedings 3/1/19
A post that brought up how remote proceedings could help alleviate the shortage.

Interview with Esquire GC 3/1/19
An interview with Esquire’s General Counsel

Legal Terms Refresher For Test Takers 2/28/19
Legal terminology help for test takers.

Court Reporter, Meet Stenographer 2/27/19
A post describing how court reporters started to abandon the title for stenographer.

Medical Terms Refresher For Test Takers 2/23/19
Medical terminology help for test takers.

NYSCRA Bagels and Lox February 2019 2/22/19
A post summarizing the February 2019 New York State Court Reporters Association meeting.

Stenonymous Goes (Mostly) Ad Free! 2/21/19
A post where I announced Stenonymous would no longer have ads.

Getting Involved: As Simple As A Like 2/20/19
A post that explained that support in all its forms is important.

MA Payonk: Steno First. 2/19/19
A post about Mary Ann Payonk.

WUNCRA, Knowledge Is Power, Spitballing Is Weak 2/18/19
A post disagreeing with “Wake Up, NCRA.”

There Is No Rebel Alliance 2/17/19
A post discussing another blog post and how it is important for us to work together.

Associations and Why You Matter 2/16/19
The math on how association participation can change outcomes.

Stenotrain 2/15/19
A post that talks about Stenotrain, a court reporting training program.

Mistaken For The Court Reporter 2/14/19
A post that talks about discrimination in law. Female lawyers typically do not appreciate being mistaken for a court reporter, and Sharon Velazco wrote an awesome piece on why it’s great to be a court reporter.

StenoFest 2019 2/13/19
A post remembering Marc Greenberg’s online StenoFest.

Silence is Deafening 2/12/19
A post that talked about the importance of speaking up/speaking out.

NCRA and NYSCRA: For Stenographers 2/11/19
A promotion of two associations that support our profession.

Steno V Digital (Archive Post) 2/10/19
A post that noted technological growth was no longer exponential.

Holding Companies Explanation 2/8/19
An explanation of the concept of holding companies.

Learn About Stenography at Plaza – February 2019 2/8/19
A notice about the February 11 event at Plaza College.

NYSCRA Social – You’re Invited! 2/7/19
An announcement for the New York State Court Reporters Association February 2019 social.

Workers Rights 2/7/19

Stenographers, Veritext is Not Your Friend 2/6/19

What Rate Should Freelance Reporters Charge? 2/5/19

Language Study and Service 2/5/19

The Magic of Marketing 2/4/19

Creating a Degree-Granting Institution in New York 1/23/19

Direction and Control 1/9/19

Why Can’t We Discuss Rates? 1/4/19

The Power of No 1/2/19

Contracting with Public Entities: Diamond’s 2010 Renewal With City 12/23/18

To Our Agency Owners 12/20/18

New Year New Rates Movement (NY Freelancers) 12/19/18

Knowledge Preserved Is Power 12/18/18

Stenographers, US Legal Is Not Your Friend 12/17/18

NYSCRA Certs Waive Provisional Assessment for NY Courts 12/14/18

Competing For Contracts 12/14/18

Of Strategy and Commitment 12/13/18

Live Steno 4U Review by Joshua Edwards 12/12/18

The Positive Reporting Challenge 12/12/18

To E Court Reporters and Transcribers 12/10/18

Fun History: License Plates 12/4/18

Veritext Buys A Diamond 12/3/18

The Good Reporter Fallacy 11/23/18

Learn To Caption – Real Realtime by Anissa 11/15/18

The Frank N Sense Monster 11/14/18

Law For Stenographers (NY) 11/13/18

The Price of Perfection 11/13/18

The Limitations of Institution 11/8/18

The Truths of Employability 11/7/18

Open Steno by Professional Writer Claire Williams 11/2/18

Typey Type Introduction 10/29/18

Dictation Marking Program 10/24/18

Aloft Steno Streaming – Good News from Open Steno 10/24/18

Good News About NCRA’s Retention Policy 10/22/18

Transcript Marker 10/10/18

A Satirical Response To Getting Paid 9/28/18

A Word On Raises 8/9/18

State Associations write an open letter to NCRA about Corporate Partners 7/27/18

The Unsubtle Policy of Open Gates 7/25/18

NCRA Amendment Proposals 7/18/18

NCRA Test Retention Policy 5/16/18

On Educational Inadequacy 3/28/18

Stips or Stipulations 3/19/18

Interpreted Testimony In The Third Person 3/17/18

For The Entrepreneur 3/16/18

When An Agency Won’t Collect 3/15/18

Fall of Constantinople 3/14/18

An Explanation of Anticontracting 3/13/18

Form SS8 and Independent Contractors 3/12/18

The Case for Higher Rates 3/5/18

Colors and Stripes 3/1/18

What’s In A Rate Sheet? 1/29/18

The Importance of Friends and Allies 1/29/18

The Power of a Contract 1/20/18

Handling Rejection 1/18/18

2018: Start Strong, Stay Strong 1/13/18

Our Greatest Mistake Is Not Making Mistakes 1/13/18

Interpreted Jobs and You 1/12/18

Speech and Years: 2’18 1/12/18

Specifically Pacific 1/12/18

Dave Wenhold and Lobbying 1/8/18

Writing Elected Officials 1/4/18

Computer Lagging? Check This 1/2/18

Rights and Your Wallet 12/19/17

What’s A Taxes? 12/13/17

My Writer Is Not Writing Realtime (Drivers) 12/5/17

F Keys Not Working 12/5/17

Practice Does Not Make Perfect 12/4/17

How Briefed Is Too Briefed? 11/29/17

Unionization of Deposition Reporters 11/26/17

Audio Transcription, Pricing, And You 11/22/17

State or Federal Case? 11/21/17

Remote Swearing of Witnesses (NY) 11/15/17

Supreme Court Test Tip 11/13/17

Reporter Sharing 10/30/17

CaseCAT: Characters per line using characters per inch. 10/26/17

Passing the Supreme Court Test 2017 10/23/17

Value of Associations 10/21/17

Judiciary Foil Requests 10/19/17

NY Constitutional Convention 10/19/17

Keep It Simple, Silly 10/19/17

Elapsed Timestamps (CaseCAT) 10/16/17

Tips on Traps and Dirty Tricks 10/11/17

Passive Learning versus Instant Gratification 10/11/17

A Message From My Sister 10/10/17

NYSCRA Offering Test Prep 9/19/17

E-mails and Communication 9/13/17

Freelance Loyalty 9/11/17

Audio and You 9/10/17

Turnaround Topsy Turvy 9/8/17

Cultural Literacy – 9/7/17

Where / What Parenthetical?! 9/5/17

How Are Reporters Paid? 9/4/17

Why Are We “We?” 9/2/17

Public Records 9/1/17

Take It Out or Verbatim? 8/31/17

Interrupting When/Why/How? 8/30/17

Off The Record 8/30/17

Title or Caption (E-Filing) 8/29/17

Strike That! Withdrawn! 8/28/17

Billing Simplified 8/27/17

The Copy Conundrum 8/19/17

Beginner’s Trap 8/19/17

Art of the Deal 8/15/17

Write Stenonymously 8/12/17

Learn Stenography! 8/12/17

Resource Page 8/12/17

Open Steno Project 8/6/17

Employee v. Independent Contractor 7/24/17

Get A Real Job! 7/3/17

Diplomacy 6/27/17




Veritext Scholarships

So we’ve got a bit of good news here. Veritext announced on May 20, 2019 that it was expanding its scholarship program. Now, obviously, this information is directly from the company. We can’t say for sure what’s happening in Minnesota, Washington, or elsewhere, but let’s be cautiously optimistic and assume this news is one hundred percent true for a moment.

It’s a good start. We’ve got to support these companies taking on the funding of education. There’s been a strong wave of stenographer activism since the big push for digital began, and this may be a tacit admission that steno is here to stay. Nothing but praise for Veritext today. Now, more than ever, is a great time for all companies to get out there and tell the field about their efforts in steno education. We are starving for good news! But, of course, we would be abdicating our moral responsibilities if we didn’t offer some suggestions.

    Schools, reach out to the company and see if you can join their program. It never hurts to make a contact.
    Veritext, according to the Ducker Report, the big four states for reporting are California, New York, Illinois, and Texas. Some of the largest shortage cries come from at least three of those states. It would be most helpful to our field if you would expand scholarships to those locations when possible.
    Also Veritext, if you continue to support rolling out the digital stuff alongside the stenography scholarships, it’s going to be assumed that the scholarships are hedging your bets and the digital is your real investment. This probably isn’t the public perception that you want your stenographers walking into your depositions with. On the flip side, if stenography becomes the primary focus, stenographers will be more loyal and less likely to poach clients. As an accountant once explained, it’s just how the world works.

Some will be skeptical because Veritext was formerly making a major push for digital by asking attorneys to amend their notices to allow it. Anecdotally, as recently as May 20, commentators online were stating that Veritext was attempting to send a videographer only to a dep. We shouldn’t forget that. We need to continue to make everybody aware that some companies are taking an active role in supplanting stenographic reporting. But if this is a sign that there can be a pivot and a turning point in the right direction, we look forward to heaping on more praise, letting the past be the past, and seeing stenographers remain the guardians of the record well into the future.

Big Box Reporters: We Are On The Same Side

Got an email that I was given permission to share. It talks about something we touched on in the blog post No Rebel Alliance, and that SoCalReporters talked about in No Evil Empire.

We are watching Veritext and other colloquial big box firms buy up many steno and court reporting outfits across the country, and most recently to my knowledge, Epiq. We are seeing some bigger firms try to push digital reporting over steno. We’ve written about all this before. With these occurrences, we are seeing a lot of vitriol and hatred towards the corporations pushing digital reporting and the stenographers that work with them.

But what we have here is a clear message from people working for the more corporate cultures: They are not blind. They know what’s happening. Those that do not know are educating themselves a little more every day. They don’t need castigation or derision over where they work or who they work for. They need our support like we need theirs.

This is a strategic look at the situation: Who has the capability to build client lists or come across bills to law firms, the independent contractor who never deals with the big box or the independent contractor who deals with them every day? Power to both, but the one with the everyday relationship has much more power and leverage. The company has an incentive not to piss those people off because those people could start poaching clients.

So here’s a thought: Every day associations and individuals are coming out with pro stenographer material. Let’s make sure we continue to make at least some of that material corporate friendly and corporate neutral. Let’s make sure we let every reporter out there know we’re on the same side and try hard not to insult each other. I’m certain we’ll see a huge uptick in education and public knowledge about our field, but only if we keep this a message of unity whenever it can be.

And again, to the agencies and agency staff that I’m quite sure are among the 700 readers we have this month: You’re not the enemy. We’re on the same side. We want you to be in business and make lots of money. It may be a little foreign considering that for years and years the industry was largely quiet no matter which way the wind blew and now there is a lot of anti-corporate sentiment out there. It’s not personal, it’s just business, and when you try to replace a person’s livelihood by switching to digital, that’s a literal end to our business. Don’t take it for granted that you’ll win just because you’re bigger and stronger than an individual stenographer. Take the easy way out and team up with steno, or steno’s going to look for a middleman that keeps us front and center, like Expedite Legal.

NCRA: Our Money’s On Stenographers

There’s been a huge spike in stenographer association activity across the country. FCRA got part of the Florida legislature to consider a bill to create a court reporter registry, MCRA put out a town hall meeting about digital recording, but thanks to the crippling weather conditions around, that got canceled for now. MCRA also announced the CSR exam — free for members! CalDRA, as described a few posts ago, threw together a war chest and started producing pro steno stickers and flyers. VCRA got in on the war call and also began producing pro steno flyers. Sorry to anyone I missed — write to us all in the comments below — but the bottom line is associations have really put their mouth where our money is and began advocating full blast for stenography.

That brings us to today. We don’t speak for NCRA here on Stenonymous, but we’ll give you the facts and the inferences we draw from them. NCRA just announced unequivocally that whatever funding the corporate sponsorship program brought — it’s not worth the appearance of bias to membership. Your membership and participation is worth more to this board and body than corporate dollars. Your time, your talent, your questions, and your concerns are valid. They ended the corporate partnership program. That’s a big move.

No offense meant to the companies that are all about steno. We know that you are out there and you do a lot for us. We want you to keep plugging away and advocating for steno. We want you at our conventions. But NCRA was having a serious public relations nightmare. Some partners, like Veritext, were pushing so hard on the digital reporting, that it became completely incompatible with NCRA’s core mission of the stenographer.

If you think this is the right path, it’s time to consider renewing membership, writing them, and telling them what would make your experience even better. There are many thousands of us, and as I have shown mathematically in the past, just a fraction of the field in any market could shift the playing field from zero association activity to full-scale lobbying campaign to raise awareness about steno and/or get legislators to enact sensible law regarding the record.

It’s all there in yellow and black. This is your NCRA. What do we do with things we care about? We maintain them. We improve them. And when necessary, we fight for them.

Already there are tons of people interacting with NCRA. Got to see a great article by Rich Germosen that talked all about how he had posted up the men of court reporting, and how others could see that, see that it was a wonderful profession for men and women, and jump into the field. There’s really something special about the staff of NCRA and the JCR, so if you’re outspoken or just need to be heard, make a submission today!

Alternatively, if you’re the quiet type, feel free to write in to Stenonymous. We’re not afraid of a little work, and we’ll compile your suggestions and send it to NCRA ourselves. You’re worth the effort, and your ideas just might confirm what the board’s already thinking and spur real action and progress on top of what we are already seeing.

We’re talking. They’re listening. And they’re more willing than ever to speak for us. So let this be a shout out to everybody who’s on the fence: We need you!

Veritext Update, March 2019

Introduction & History.

First and foremost: This post is going to get into past history and then go into more recent history. In the more recent history, in order to prove that what we’re saying is true, there are screen shots of a person’s LinkedIn social media. We’re free to discuss that and we’re free to say how we feel, but any reader that comes here should be aware that harassment, bullying, menacing, stalking, and defamation are all amoral and illegal. Those things may all open you up to criminal and civil action. If you use our steno news as a gateway for antisocial behavior, do not be surprised if you get police at your door.

Now onto history. Veritext was a leader in working to bolster stenography. A quick Google search will show you that assuming all the media out there to be true or partially true, they are a partner to NCRA and do or did, on some level, and sometimes on an astounding level, support the stenographic methodology for taking the record. It is hard to tell if what follows is a case of Yes, Prime Minister’s advice on backstabbing or a case of the principle of hedging. Veritext proceeded to buy out a lot of stenographic or court reporting companies, including Diamond Reporting here in New York. Next, we caught wind that Veritext was advertising to attorneys that they should change their deposition notices to add language of “stenographic or other means”, presumably so that Veritext could choose to send digital reporters to jobs.

This all ended up culminating in a post where we mirrored SoCalReporter’s ideas and said: We need to stop beating each other up about where we work and start talking solutions. Guess what happened? People started coming up with solutions, and content, and even going so far as to create watchdog groups. We have said this before, but we are seeing a memetic shift. The reporting zeitgeist of silence is over. There are hundreds of voices blogging, talking, and working together to come up with new ideas.

Today & Tomorrow.

So that brings us to the end of February 2019. A woman named Gina Hardin, purportedly a VP of Sales at Veritext, wrote or posted an article about digital reporting being the changing landscape of reporting. There was a great deal of chatter about this, culminating in the post being taken down the night it was posted, and an immediate declaration from Veritext that the post was posted by a former employee and that they had nothing to do with it, honest. This doesn’t pass the colloquial “sniff test” or SMELL test for being true. Why would a former employee try to drum up business for a past employer? In this country, with so few rights for workers, what employee would ever go out on a limb and post something like that without their employer’s explicit permission? Unless you work for the government or have a contract saying otherwise, you can be fired for any reason or no reason, even a made up reason, just not an illegal reason, of which there are very few. The whole thing just doesn’t make sense. And if she’s a former employee, apparently nobody told her, because as of March 2, 2019, she was still listed as working at Veritext, but under the name Gina H. It’s all but undeniable that Veritext is pushing digital, including hiring via their website.

Now, here’s the deal: Some people went online and talked about the typos in the article, or even had personal attacks. It’s not about her. As best we can tell, she’s an employee doing a job, and probably doing it damn well. We make a thousand typos a day unless we’re Super Stenographer. Stenographers, and the entrepreneurs among us, should really be looking at teaming up with salespeople like that who’re dedicated to their job and willing to put themselves out there. Though we have not yet gotten a chance to interview Eve Barrett of Expedite Legal, one of the things she’s alluded to online is there’s an amazing power in human-to-human marketing because of this digital, faceless world. Who is going to be better at human-to-human marketing than someone who is willing to attach their face to the product and pitch? We wouldn’t be surprised if there are stenographic companies looking to poach Gina H. or salespeople like her right now! There’s huge money in this field. Nearly every big agency has a satellite office in every borough of New York City and a cadre of dedicated employees — in other words, there is money to be made in this field, and we shouldn’t be afraid to hire talent when it means a bigger return. Success is often a matter of intelligent delegation. As stenographers, we often let our penchant for perfectionism stand in the way of hiring help and building our brand, perhaps to a fault.

But where does that leave us? Well, we need to recognize that Veritext is apparently willing to lie. Freelancers need to recognize that group boycotts by competitors may fall under antitrust violations. Reporters everywhere need to start acknowledging that the best way to beat ’em might be to just start grabbing clients. It’s time for us to get serious about funding our associations and demanding marketing and entrepreneurial courses. These companies all exist because they got clients off of somebody else. Individually, they may seem bigger or stronger than us because they can outspend us one-on-one, but there’s an inherent power in the fact that if thousands of reporters were to compete directly with them and start poaching clients — which is perfectly legal unless you signed a contract saying you wouldn’t do that or stole a trade secret — they’d be SOL.

For the most ambitious, start looking at fundraising. Start considering all the ways companies come into existence. You very well could be the next nationwide conglomerate. As a matter of fact, if you’re in Illinois, New York, California, or Texas, you are in one of the largest court reporting states in the country, and you have a real shot at seizing the market. Companies rise and fall — but your career is in your hands.

We look forward to the day Veritext sees it’s on the losing side and starts throwing its weight behind stenography again. We look forward to dutifully reporting that right here on this blog. But until that day comes, we encourage fierce competition in this market. Don’t be complacent. Maybe someday we’ll get SLAPP’d for standing up for our profession, but we’re happy to take the heat so that you don’t have to. Be involved. Encourage others to get involved and start building their brand. Know that you are making a difference in how the market and our day-to-day jobs develop.