In this article we’ll get down to the different kinds of services offered by freelancers and some officials. This’ll be for the benefit of the relatively new and uninitiated. If you’ve already obtained some mastery over the basics of steno industry or if you’re brand new, this really won’t be for you because you already know about it or are just too new to be worrying about it. I say if you’ve completed 80 percent of a 225 words-per-minute program, 180 WPM, this is probably a worthwhile read.
So there are different things in this field that add value to your work as a stenographer. While we can’t necessarily get behind the subjectivity theory, value is, to a great degree, subjective. This means that simple things like writing a professional cover letter, resume, or contract pitch can make you, at 180 WPM, more valuable than a person who can get 225 WPM but can’t really nail the grammar on anything. Consider the first gradient in your whole career to be learning to write professionally, and always look to improve that writing.
Then we get to the simple things offered by stenographers that pull in more money, typically called upcharges. Often markets are different, and “employers” may even tell you that “they don’t pay for that.” This is a tactic to get you more comfortable with doing the work for less. If there are more stenographers willing to do the work for less, the “employer” has leverage over the stenographers that know about these upcharges, and can bypass them and have you do it for less money. Work smarter, not harder, and consider asking several reporters in your market about the types of upcharges they get. Here are some common ones: Medical testimony, expert testimony, video testimony. Some charge up to 5 percent more for late night work. Some even add an interpreted testimony fee to make up for the time lost to interpreted depositions, which are often fewer pages per hour.
Related to what we just went into is confidence. There is a level of unease that comes with being new. You will probably be pressured to take jobs for less than they are worth. Immediately out of training, it’s agreeable to take all you can get. That said, after a couple of months, after you’re used to getting the transcripts out and doing the work, have the confidence to talk to some other reporters in your market and learn more about what’s expected locally. Don’t talk to one or two — talk to as many as you can. One reporter may say don’t get out of bed for less than a thousand. Another reporter may say hey, if you can rack up 6 busts in a day, it’s okay money for zero work. Have the confidence to take all the different types of jobs just mentioned. In my “class” of reporters there was a very strong fear about taking medical testimony. It had been hyped up as this impossible thing. To be clear, medical words can be unique or difficult, but having the confidence to go out there and do it makes you a better writer with the marketable trait of being able to take any kind of job. There is value in a person that can be sent to any type of job.
Let’s touch on some more common upcharges. Expedite. What is an expedite? That depends. When I started, a “regular” was 2 weeks. Anything quicker was some kind of expedite. Of course the rule follows: The faster they want it, the more they should pay. Nowadays, agencies are pushing people to make 7 or 5 days the regular. In my mind, this is much too short, and it devalues the worth of an expedite. It’s what people who play strategy games would call “a stupid move.” That said, if you can get your work out faster than “regular”, that adds value.
Daily. What’s a daily? You take the job, go home, transcribe, and the job is done by the next day. If you can do a daily, again, there’s value there. Not every single stenographer or transcriber can fulfill a daily. Indeed, to fulfill a daily, multiple transcriptionists have to be put on the same job sometimes. If you can do a daily, you can probably make a thousand or more dollars in a day without being realtime because daily jobs can be worth double a regular in freelance.
Immediate. Immediate is basically you finish the deposition and within 30 minutes to an hour it is ready to go out. The bottom line is the client is getting the transcript pretty quick after the deposition ends. Only the best reporters with 99.9 percent accuracy or a phenomenal scopist behind them can achieve these kinds of levels.
Rough. Rough is basically you go through the untranslates and fix up the transcript before sending it out with the understanding the finished transcript comes later. A rough can be a dollar or more per page in upcharges because it’s basically like an easier immediate. Proceed with caution: Many reporters go out there and produce roughs that are basically unusable. Some of my own roughs have been pretty bad. Always seek to improve and get out the best roughs so that lawyers are encouraged to use this service.
Realtime. Maybe you’ve heard of realtime reporting. It’s among the largest upcharges because these reporters have their words coming out on a laptop or tablet screen for the client. I haven’t personally done realtime, but I know that these reporters can command a dollar or more per realtime hookup on top of their daily, medical, or other upcharges. Why are these upcharges important? More money per page equals fewer pages to make the annual income you want to make. We’ve got over 900 mathematical calculations to show this off.
Now that we’ve been through these different levels of skill, let’s look at how it’ll apply in the real world. Certifications exist, and they are important. That said, in many states and municipalities you can offer these services without the certification. What does this mean? It means that the limiting factor is you. It’s your skill and comfort level. It’s your willingness to go out there and say yes, I will take a medical. It’s the desire to get your skill level to a place where you can realistically offer these things. Your value, to a great degree, is dictated by you.
You will go out there and have bad jobs. There will be hard days. There will be times you feel shaky about the service you’re providing. There will be “employers” who make you feel replaceable. Just keep improving. Know where you are at. Be open to feedback, but don’t live by it. Learn from every mistake. If you are in training and know you are able to produce a daily transcript already — great! Don’t let anybody take that away from you. Don’t accept, as fact, that anybody can do it or that nobody charges for that. The freelance world — the business world — is a tough one. There are buyers and sellers, and the buyers will always be looking for a way to knock you down on the price. Remember these gradients in value, and remember that the more of them you achieve, the more you have something to sell.